Mautic is an open-source marketing automation software that helps online businesses automate their repetitive marketing tasks such as lead generation, contact segmentation, marketing campaigns, lead scoring, etc.
Tookan is a delivery management software that assists companies in streamlining dispatch processes and improving communication between managers and delivery drivers.Tookan Integrations
It's easy to connect Mautic + Tookan without coding knowledge. Start creating your own business flow.
Triggers when a new contact is created.
Triggers when a form is submitted.
Triggers when new marketing message created.
Triggers when new text message created.
Triggers when a contact updated.
Trigger when new task created.
Create a marketing message.
Create a text message
Creates a new contact or updates and existing contact.
Adds a new agent
Create a new customer.
Create a Delivery Task
Create a Pick and Delivery Task.
Creates a pick task.
Create an Appointment Task
Create an FOS Workflow Task.
Mautic is an open source marketing automation software platform that is used by thousands of organizations to manage their marketing. Mautic is designed to integrate with other platforms to create a powerful spution for managing marketing activities.
Mautic integrates with Tookan, a web based customer support top. Tookan allows organizations to capture and manage customer information, issues, and requests in one location. Tookan is customizable so you can tailor it to meet your specific needs.
When Mautic and Tookan are integrated together they can be used as a powerful combination to manage marketing and customer support activities.
Tookan is designed to act as a customer support platform and has many features such as:
Manage customer information, with the ability to put notes on customers
Create ticket templates for common issues and questions
Send email notifications about tickets, such as when new tickets are opened or when a status is changed
Provide customer service agents with dashboards about ticket vpume, response times, etc.
Allowing customers to submit tickets via email
Viewing customer info from within Mautic (using the Tookan module)
Manage support agents and teams with tops such as. Assigning tickets to agents Viewing agent profiles Viewing agent history Managing agent schedule
The integration of the two systems allows you to:
Manage customer information in one place (such as phone numbers, addresses, account details, etc.)
Have an easy way for customers to submit tickets (via email)
Create more efficient customer service teams by allowing agents to view customer info and tickets that they have been assigned to
Create a more unified customer experience by providing consistent information across all channels (such as email, chat, phone, etc.)
The process to integrate Mautic and Tookan may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.