Integrate Mattermost with Gravity Forms

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Gravity Forms and Mattermost are two widely used open source products. While Gravity Forms is designed to create forms for WordPress websites, Mattermost is an open source group chat application. Both serve their respective purposes and with the integration of Mattermost and Gravity Forms, their capabilities can be extended. This article will discuss the integration of Gravity Forms and Mattermost and how it can be done.

Integration of Mattermost and Gravity Forms

Mattermost and Gravity Forms can be integrated in two ways. The first is by using an add-on for Gravity Forms called Gravity Forms Mattermost AddOn. The second way is by using a plugin called Gravity Forms Chat Integration.

1.1 Gravity Forms Mattermost AddOn

Integration through the add-on uses the private messaging service of Mattermost to send notifications from Gravity Forms. This allows you to add new features to your forms such as the ability to schedule email notifications for a specific time, offers notifications for form submissions or even automatic creation of a thread on your Mattermost server when a form is submitted.

The add-on requires a mattermost account with a team and a channel created. If you do not have a mattermost account, go here to sign up for a free trial account. A mattermost account will allow you to have a free private server with their paid plans offering more features.

1.2 Gravity Forms Chat Integration

Gravity Forms chat integration happens when you install the plugin for Gravity Forms. The plugin sends notifications from Gravity Forms to Mattermost using Slack webhooks. It requires you to have a slack account and a mattermost account with a team and a channel created. You can get a slack free trial account here while a mattermost free trial account can be gotten here.

Benefits of Integration of Mattermost and Gravity Forms

Regardless of which integration method you choose, both methods have benefits over using another product to accomplish the same task. For example, using Mattermost’s private messaging service to send notifications from Gravity Forms gives you the advantage of having a separate platform for discussions unlike using email notifications which takes away from your customers’ inboxes. In addition, it allows you to have a separate notification system that could be used to notify one or multiple recipients depending on what kind of form was submitted or what trigger was set up for the form. Thirdly, the private messaging service of Mattermost provides an audit trail, meaning you can see who read what message and when they did it. Lastly, using Mattermost’s private messaging service can help prevent spam as only those who have been invited to your Mattermost server can send messages through the service as opposed to by email where anybody could send email to as many recipients as possible at any time without being invited by the recipients first.

In conclusion, if you or your organization has a need for managing forms or if you want to have a dedicated chat platform for your users, then integrating Gravity Forms and Mattermost can provide a spution for both problems at once. Integration through the use of the add-on will suit those who want a more advanced notification system while integration through the use of the plugin will suit those who want something simpler to set up and use. It is recommended to consider both options before deciding on which would work best for your needs.

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