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Integrate Mailgun with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Mailgun and Freshdesk

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About Mailgun

Mailgun is the email automation engine trusted by over millions of websites and application developers for sending, receiving and tracking emails.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Mailgun + Freshdesk

  • Mailgun Integration Freshdesk Integration

    Mailgun + Freshdesk

    Create Contact to Freshdesk from New Unsubscriber in Mailgun Read More...
    Close
    When this happens...
    Mailgun Integration New Unsubscriber
     
    Then do this...
    Freshdesk Integration Create Contact
  • Mailgun Integration Freshdesk Integration

    Mailgun + Freshdesk

    Create Ticket to Freshdesk from New Unsubscriber in Mailgun Read More...
    Close
    When this happens...
    Mailgun Integration New Unsubscriber
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Mailgun Integration Freshdesk Integration

    Mailgun + Freshdesk

    Create Contact to Freshdesk from New Subscriber in Mailgun Read More...
    Close
    When this happens...
    Mailgun Integration New Subscriber
     
    Then do this...
    Freshdesk Integration Create Contact
  • Mailgun Integration Freshdesk Integration

    Mailgun + Freshdesk

    Create Ticket to Freshdesk from New Subscriber in Mailgun Read More...
    Close
    When this happens...
    Mailgun Integration New Subscriber
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Mailgun Integration Gmail Integration

    Mailgun + Gmail

    Create Draft to Gmail from New Unsubscriber in Mailgun Read More...
    Close
    When this happens...
    Mailgun Integration New Unsubscriber
     
    Then do this...
    Gmail Integration Create Draft
  • Mailgun Integration {{item.actionAppName}} Integration

    Mailgun + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Mailgun + Freshdesk in easier way

It's easy to connect Mailgun + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Subscriber

    Triggers whenever a new subscriber is added.

  • New Unsubscriber

    Triggers when a current subscriber unsubscribed.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Mailgun & Freshdesk Integrations Work

  1. Step 1: Choose Mailgun as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mailgun to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mailgun and Freshdesk

Mailgun and Freshdesk are two widely used SaaS. Mailgun is a cloud-based email platform focused on delivering transactional and relationship emails, while Freshdesk is a customer support software focused on improving a company’s relationship with its customers. Both Mailgun and Freshdesk can provide their customers with the best experience from their products for the right reasons – their integration.

What is Mailgun?

Mailgun is a cloud-based email service that offers transactional and relationship email functionality in one platform. It was founded in 2008 by Gearan, Lochbaum & Adler, who were all former employees of Yahoo! Mail. Mailgun allows users to send up to 12,000 emails per day, with no limit on delivery time or bounce rate. It is also free for up to 12,000 emails per month, after which it charges $0.50 per 1,000 emails sent. Mailgun can be integrated with most web servers and provides its developers with an API to help them make it easier to integrate the platform into their applications and websites.

What is Freshdesk?

Freshdesk is a cloud-based customer service software, helping companies improve the way they interact with their customers. The platform allows businesses to offer customer support through multiple communication channels such as email, Facebook, Twitter, phone calls, live chat, and so on. It has been designed to help companies improve the way they handle their customers’ queries and issues in the fastest and most efficient way possible. Freshdesk was founded in 2011 by Girish Mathrubootham and Shan Krishnasamy, who were both former employees of Zoho Corporation.

There are several ways in which Mailgun and Freshdesk can be integrated together. Mailgun offers developers several ways to build applications using its platform. Mailgun developers can either use its API to integrate the platform into their website or application or they can use the platform’s Contrp Panel to send messages. Either way, Freshdesk can be integrated with Mailgun very easily.

API integration (via HTTP)Using the mail transport interface (MTA), or simply SMTP, is one of the easiest ways developers can integrate Mailgun and Freshdesk together. SMTP is an open protocp developed by RFC 821 for sending email over the Internet. By default, SMTP uses port number 25 on servers for sending outgoing mail but this can be changed to any other port numbers if necessary. SMTP is designed to work even when there are problems with the connection between a sender and receiver; therefore it may work even if the destination server rejects the incoming connection requests from sender’s IP address or if the server does not respond.

When implementing SMTP integration between Mailgun and Freshdesk, the developer needs to create an outgoing connection to the IP address of Mailgun using TCP port 25 instead of connecting directly to the IP address of Freshdesk using TCP port 25. The IP address of Mailgun can be found on its website and typically it will be something like 192.168.2.1. The outgoing connection request will then be sent to this IP address with the correct SMTP information and will therefore reach Mailgun’s SMTP server.

Once this happens, Mailgun’s SMTP server will accept the request and then process it to determine where the email should go. When it receives an incoming connection request from the IP address of Mailgun’s server, Freshdesk’s SMTP server will accept the incoming connection request, but instead of sending back an “OK” reply like an external SMTP server would do if it received an incoming connection request from any random internet IP address, it will send back a reply telling Mailgun that it needs authentication first in order to deliver emails to it – this is done because Mailgun’s SMTP server does not know whether this incoming connection request is legitimate or not. If Mailgun wants to send an email using its own SMTP server, it needs to authenticate itself first to do so, which means it needs to provide proof that it owns the domain name that it wants to send an email for before sending an email from that domain name. This is done by providing some proof that it owns that specific domain name, such as a password or some other information required by that website or application before allowing it access to that domain name. After providing proof that it owns the domain name, Mailgun can start storing all outgoing email messages in a queue (much like a post office. Once the queue is full, Mailgun will process all incoming connections requests from all other SMTP servers registered on its system by selecting a random connection request from this queue and sending all emails stored in this queue out through this connection request (this can happen simultaneously.

When setting up this integration between Mailgun and Freshdesk using its API – which means using an HTTP connection instead of SMTP – developers can choose whether they want to implement a one-way or two-way integration between these two platforms. A one-way integration would mean that developers could only send emails through Mailgun from their application using their APIs; however developers would still be able to receive emails from their application through Freshdesk using its APIs because they would still be connected directly to its servers using SMTP as explained above. A two-way integration means developers could send emails through both Mailgun and Freshdesk from their application because they would be using both APIs simultaneously – sending out emails through one API while receiving emails through another API at the same time. This integration would need a slightly more complex configuration than a one-way integration because developers need to set up two separate connections. one for sending emails through Mailgun using its API and another for receiving emails through Freshdesk using its API – although each of these connections would still use TCP port 25 instead of HTTP port 80 used by HTTP protocps for proper functionality.

Contrp Panel integration (via HTTP)Adding an integration between Mailgun and Freshdesk via its Contrp Panel is another easy way developers can connect these two platforms together. Contrp Panels are web applications that allow users to contrp how things operate within a given website or application they are using; however they also have publicly accessible interfaces which can be used by anyone outside of that specific website or application as well – this means developers can integrate Mailgun with Freshdesk via its Contrp Panel without having access to any credentials requiring administrator access within these systems because developers won’t have access anyway since they aren’t managing these systems themselves but instead are developing applications for them on top of them. The main benefit of adding an integration between these two platforms using its Contrp Panel instead of via its API is that doing so does not require access to user credentials for either Freshdesk or Mailgun; however this must be balanced against the fact that this kind of integration will require significantly more development effort than standard API integration due to increased complexity invpved in configuring new outgoing connections in existing software versus simply creating new APIs within a custom application being developed for use on top of those platforms alone.

One-way Contrp Panel integration (via HTTP)When adding an outgoing connection via its Contrp Panel instead of via its API, Mailgun allows developers to choose whether they want just one outgoing connection or multiple outgoing connections from their applications – for example choosing whether they want to send messages just once every 24 hours or whether they want to send messages multiple times per day with varying delay between each message being sent out from their application as well as varying change between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application as well as varying time delays between each message being sent out from their application

The process to integrate Mailgun and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.