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Integrate MailChimp with Freshservice

Appy Pie Connect allows you to automate multiple workflows between MailChimp and Freshservice

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About MailChimp

MailChimp is all-in-one e-mail marketing platform that fits everything you need to know about your subscribers into one neat and organized place. Its powerful features and embeddable sign up forms help you build an engaged audience you can communicate with easily anywhere and anytime.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best ways to Integrate MailChimp + Freshservice

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Connect MailChimp + Freshservice in easier way

It's easy to connect MailChimp + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • Cleaned Subscriber

    Triggers when a cleaned subscriber

  • Click Report Members

    Triggers when member click a link.

  • New Campaign

    Triggers every time a new campaign is created or sent.

  • New List

    Triggers when a new list is added.

  • New Subscriber

    Triggers whenever a new subscriber is added to a list.

  • Unsubscribe Subscriber

    Triggers when a unsubscribe subscriber

  • Updated Subscriber

    Triggers whenever a subscriber is added or updated in a list.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Add Member Note

    Adds a new note to an existing subscriber.

  • Add Subscriber to Segment

    Add subscriber's email address to a static segment within a list. Note: the email address must already be subscribed to the list, or this will fail.

  • Add Subscriber to Tag

    Add an email address to a tag within a list. Note: the email address must already be subscribed to the list, or this will fail.

  • Add/Update Subscriber

    Add a new subscriber to a list of your choice. (Note: This Connect can be used to update an existing subscriber too.)

  • Create Campaign

    Set up a campaign draft.

  • Send Campaign

    Sends a campaign draft.

  • Unsubscribe Email

    Unsubscribe an email address from your selected list.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How MailChimp & Freshservice Integrations Work

  1. Step 1: Choose MailChimp as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from MailChimp to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of MailChimp and Freshservice

MailChimp is a marketing automation platform. It helps users to send and manage marketing emails. It allows users to create email templates, send email campaigns, and track the performance of email campaigns.

Freshservice is a cloud-based service desk software, which is SaaS based. It provides a real time integration of support services. Freshservice provides a web based conspe that helps users to track incidents, manage customers, assign tasks, and monitor work progress. The integration of MailChimp and Freshservice allows users to improve the customer experience. Customers can easily access information about their support cases through mail notifications. This also helps them to manage their support cases in a better way.

We can integrate MailChimp and Freshservice using Webhook Notification. A webhook notification is an HTTP callback, which notifies an external system (e.g., MailChimp. when an event occurs (e.g., new incident created or issue assigned. We can create an auto-responder rule in Freshservice to forward incidents created in Freshservice to MailChimp for further action. On the other hand, we can use MailChimp to create email templates for support cases and send notification emails to customers based on actions performed in Freshservice.

Integration of MailChimp and Freshservice will help us to improve the customer experience by sending automatic notification emails about support cases. It also allows us to improve the internal cplaboration between support staff and management team by forwarding incident updates to management team in real time.

The process to integrate MailChimp and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.