Integrate Magento 2.X with Intercom

Appy Pie Connect allows you to automate multiple workflows between Magento 2.X and Intercom

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About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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  • Zendesk Integration Zendesk

Best Magento 2.X and Intercom Integrations

  • Magento 2.X Integration Intercom Integration

    Magento 2.X + Intercom

    Create/Update Lead to Intercom from New Sales Order Shipment in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Sales Order Shipment
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Magento 2.X Integration Intercom Integration

    Magento 2.X + Intercom

    Create/Update User to Intercom from New Sales Order Shipment in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Sales Order Shipment
     
    Then do this...
    Intercom Integration Create/Update User
  • Magento 2.X Integration Intercom Integration

    Magento 2.X + Intercom

    Send Incoming Message in Intercom when New Sales Order Shipment is created in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Sales Order Shipment
     
    Then do this...
    Intercom Integration Send Incoming Message
  • Magento 2.X Integration Intercom Integration

    Magento 2.X + Intercom

    Create/Update Lead to Intercom from New Product in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Product
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Magento 2.X Integration Intercom Integration

    Magento 2.X + Intercom

    Create/Update User to Intercom from New Product in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Product
     
    Then do this...
    Intercom Integration Create/Update User
  • Magento 2.X Integration {{item.actionAppName}} Integration

    Magento 2.X + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Magento 2.X + Intercom in easier way

It's easy to connect Magento 2.X + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Order

    Create a new catalog order

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Magento 2.X & Intercom Integrations Work

  1. Step 1: Choose Magento 2.X as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Magento 2.X to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Magento 2.X and Intercom

  • Magento 2.X? Magento is an open-source platform for e-commerce. It helps merchants to build their online store and manage a wide range of services for their business. Magento platform is used by developers to create a variety of websites for different purposes including business, open source, government, education, non-profit, etc. Magento was acquired by eBay in 2011 and since then it has been going through a huge growth. According to the statistics from BuiltWith, “Magento powers 22% of the web” and “Magento is used by more than 50% of the top 10K Alexa sites.” The current version of Magento is known as Magento 2.X.
  • Intercom? Intercom is a product that helps companies to attract, engage, and retain customers with messaging, support, and sales tops. It helps businesses to communicate with website visitors and mobile users in a very efficient way. Businesses can use Intercom to communicate with users at different stages of their journey such as send an email or push notification after the user clicks on the website link, or when he/she visits the website again. It also allows users to share feedbacks and suggestions about the company through messages. With the help of Intercom, businesses can understand their customers better and make changes in their products or services accordingly.
  • Integration of Magento 2.X and Intercom

    Integration of Magento 2.X and Intercom is one of the latest trends in the market of e-commerce platforms. It allows users to maximize the potential of their online store by offering a wide range of marketing tops and customer service on a single platform. When you integrate Magento 2.X and Intercom together, your customers can easily share their message through Intercom but they still need to go back to your website to check out their orders or purchase products on your website. However, if you want to reach your customer wherever they are, you should integrate Magento 2.X and Intercom together so that your customer can get in touch with your website directly through chat window on your app or website.

    Benefits of Integration of Magento 2.X and Intercom

    When you integrate Magento 2.X and Intercom together, your customers can get the fplowing benefits:

    Benefit 1. Reach Customers Directly. With the help of this integration, all your customers can get in touch with you directly through chat window on your app or website without going back to your website, so you can increase customer engagement and improve customer experience.

    Benefit 2. Improve Customer Experience. When you integrate Magento 2.X and Intercom together, it becomes easier for you to communicate with your customers instantly through messages even if they have just visited your website once or they have just opened your app once before they closed it. They can instantly contact with you if they face any issues while using your products or services.

    Benefit 3. Maximize Your Business. When you integrate Magento 2.X and Intercom together, it enables you to provide a wider range of services including customer support, order tracking and much more on a single platform. You can easily add features like “Chat with Us” button on every page of your website or app to allow customers to contact you directly whenever they need. With the help of this integration, it becomes easier for customers to purchase products on your website directly from within a message window too.

    Benefit 4. Simplify Marketing Campaigns. With the help of this integration, it becomes easier for you to build a single marketing campaign across multiple channels such as email, social media, etc., so that you can easily reach more customers at once without spending so much time on repetitive tasks.

    In this article, we discussed what is Magento 2.X and what is Intercom effectively and then we looked into why do you need to integrate Magento 2.X and Intercom together and what benefits you will get with this integration. I hope this article will be helpful for those who are not familiar with these two technpogies.

    The process to integrate Magento 2.X and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.