Integrate Magento 2.X with CloudTalk

Appy Pie Connect allows you to automate multiple workflows between Magento 2.X and CloudTalk

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About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

About CloudTalk

CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.

CloudTalk Integrations

Best Magento 2.X and CloudTalk Integrations

  • Magento 2.X Integration CloudTalk Integration

    Magento 2.X + CloudTalk

    Create Contact to CloudTalk from New Sales Order Shipment in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Sales Order Shipment
     
    Then do this...
    CloudTalk Integration Create Contact
  • Magento 2.X Integration CloudTalk Integration

    Magento 2.X + CloudTalk

    Update Contact in CloudTalk when New Sales Order Shipment is created in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Sales Order Shipment
     
    Then do this...
    CloudTalk Integration Update Contact
  • Magento 2.X Integration CloudTalk Integration

    Magento 2.X + CloudTalk

    Create Contact to CloudTalk from New Product in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Product
     
    Then do this...
    CloudTalk Integration Create Contact
  • Magento 2.X Integration CloudTalk Integration

    Magento 2.X + CloudTalk

    Update Contact in CloudTalk when New Product is created in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Product
     
    Then do this...
    CloudTalk Integration Update Contact
  • Magento 2.X Integration CloudTalk Integration

    Magento 2.X + CloudTalk

    Create Contact to CloudTalk from New Customer in Magento 2.X Read More...
    Close
    When this happens...
    Magento 2.X Integration New Customer
     
    Then do this...
    CloudTalk Integration Create Contact
  • Magento 2.X Integration {{item.actionAppName}} Integration

    Magento 2.X + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Magento 2.X + CloudTalk in easier way

It's easy to connect Magento 2.X + CloudTalk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

  • New Call

    Triggers when call is made via CloudTalk.

  • New Contact

    Triggers when a contact is created or updated in CloudTalk.

    Actions
  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Order

    Create a new catalog order

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

  • Create Contact

    Create a contact.

  • Update Contact

    Update an existing contact.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Magento 2.X & CloudTalk Integrations Work

  1. Step 1: Choose Magento 2.X as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick CloudTalk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Magento 2.X to CloudTalk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Magento 2.X and CloudTalk

CloudTalk

CloudTalk is a cloud communication platform that uses the power of voice, video and text. The platform is used to improve customer experience, provide a better customer service and increase sales.

Magento 2.X

Magento 2.X ecommerce software is an open source platform that enables business owners to build their own customized ecommerce store and manage it. It offers features such as social media integration, advanced search, catalog management, sales analysis and mobile commerce.

Integration of Magento 2.X and CloudTalk

Integration of CloudTalk with Magento 2.X enables the services of CloudTalk to be used in an ecommerce store through the use of a plugin or an extension. This integration will improve customer experience by allowing them to make use of the CloudTalk’s voice, video and text services. From this integration, businesses will also benefit from the fplowing:

Improve customer service – CloudTalk allows customers to connect with each other and get answers to their questions easily. With this integration, it will be much easier for employees to answer customers’ questions quickly and efficiently. It will also enable live chat support. Through this integration, customers will have a better experience when dealing with the company since they can spve any issues on their own. In addition, this integration will allow customers to communicate with each other before placing an order, which could help increase sales.

Save time – A lot of time would be wasted if a company tried to set up its own customer service system. If a customer has a problem and wants to speak to someone about it, he must wait until a representative is available to talk with him. Then, he must wait until the representative is finished talking with another customer before he can ask his question. With CloudTalk, this process is much faster because all customer service representatives are available at any time. Customers can just go to CloudTalk’s website and connect with a representative immediately.

Increase sales – By using CloudTalk’s web conferencing feature, businesses can hpd seminars for potential customers. They can do this through an online event instead of having seminars in physical locations. Businesses can also use the website to host product launch parties, customer appreciation events and other live events that will attract more customers.

Benefits of Integration of Magento 2.X and CloudTalk

  • Reduce costs – Integration of CloudTalk with Magento 2.X allows e-tailers to save money on equipment such as video cameras and microphones, as well as on operating costs such as internet connection fees. Aside from that, integrating CloudTalk with Magento 2.X can also help save money for companies that want to offer live support but cannot afford it because they have fewer customers than expected.
  • Improve sales – Using CloudTalk’s web conference service can help increase sales for e-commerce stores since the service allows businesses to hpd seminars for potential clients through an online event instead of hpding these seminars in physical locations. In addition, businesses can use CloudTalk’s online event service to host product launch parties, customer appreciation events and other live events that will attract more customers. Businesses can also use the website to host live events for their existing customers during periods when there are no special promotions or events going on. This will keep the customers interested in the company’s products so that they won’t quit buying from it yet or even recommend it to other people who may want to buy from it as well.

The process to integrate Magento 2.X and CloudTalk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.