Integrate Konnect Insights with Nutshell

Konnect Insights

Konnect Insights is a retail analytics platform that provides retailers with real-time visibility and insights into the consumer shopping experience, enabling them to engage in the right place, time and moment. Based on the feedback from customers, retailers are able to make improvements in their services over time.

Nutshell

Nutshell is an omni-channel customer engagement platform that enables retailers to connect with their customers across multiple touch points (in-store, web, mobile. It leverages web-based technpogies and social media applications such as Facebook, Twitter, Google+, Instagram and Pinterest to create a rich and dynamic customer experience. The spution integrates with point-of-sale systems and other business software.

Integration of Konnect Insights and Nutshell

Nutshell has integrated its data sources with Konnect Insights to provide real-time information to its users. With this integration, Nutshell can now bring in more real-time insights from its various sources and the ability to send push notifications for the same. The integration will also allow Nutshell to address today’s multi-screen customer environment better. It can now leverage Konnect Insights for enterprise data management and predictive analytics capabilities, to deliver engaging and personalized customer experiences across channels.

Benefits of Integration of Konnect Insights and Nutshell

Nutshell’s integration with Konnect Insights presents many benefits. Some of them are as fplows (1. it can offer real-time insights and recommendations to customers while they are shopping at the store or online; (2. it can help drive foot traffic by sharing product recommendations or coupons; (3. it can provide personalized offers using customer data gathered by Konnect Insights; (4. it can analyze customers’ engagement patterns to customize their offers; (5. it can generate a complete digital profile of customers based on their online activity, allowing retailers to offer personal customer experiences; (6. it can create a complete digital customer experience using Nutshell’s social media offerings; and (7. it can build campaigns that target customers by leveraging customer data gathered by Konnect Insights.

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