Integrate Konnect Insights with IMAP by Connect

Konnect Insights?

Konnect Insights is a user-centric performance management system that enables companies to align business goals with employee performance. Companies can use this software to easily track and track performance, engage employees, and build corporate brand value.

IMAP by Connect?

IMAP is an employee performance management software that automates the management of employee performance. It effectively manages employee performance on all levels of the organization. From managers to executives, IMAP helps companies manage performance by assigning objectives, metrics, and expectations for each employee.

Integration of Konnect Insights and IMAP by Connect

Why should you integrate two different systems together? The truth is, you shouldn’t. For example, if you are using Konnect Insights to manage your customer service team, your employees are probably working hard non-stop to meet your company’s goal. However, if you are using IMAP by Connect to track employee performance, your employees may not be able to reach their goals because they are so busy managing customer complaints. Because these two programs are integrated, the manager can focus on the success of their team rather than on making sure their employees are being productive. This integration also allows for more effective communication between the two teams because the manager can see what their team members are doing on a more detailed level.

For example, let’s say that the customer service team is getting bombarded with calls from customers complaining about missing or incorrect orders. The team leader of this department could have an alert integrated into their dashboard that notifies them of this situation immediately. With this information in hand, they can then communicate directly with their team and ask them to respve the issue as soon as possible. Furthermore, since the manager could see what members of their team were handling what kind of calls and how many calls they received (i.e. if they received 50 calls and only answered 20 of those calls), they could make decisions regarding which team member was most effective at handling customer complaints and match them with more challenging customer complaints.

Benefits of Integration of Konnect Insights and IMAP by Connect

The benefits associated with integrating Konnect Insights and IMAP by Connect go far beyond just helping the manager be more efficient and focused on their job. For one thing, it will improve overall efficiency throughout your company because you will be able to better manage your time and resources. This will lead to a decrease in employee turnover and increase in productivity and revenue. This integration has many benefits for both employees and managers alike!

The process to integrate Konnect Insights and IMAP by Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.