Integrate Keap with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Keap and Freshdesk

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About Keap

Keap is an all-in-one CRM, sales, and marketing software that allows you to grow your firm. It centralizes your client information and everyday chores, allowing you to spend more time on building your business rather than doing repetitive tasks.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Keap and Freshdesk Integrations

  • Keap Integration Freshdesk Integration

    Keap + Freshdesk

    Create Contact to Freshdesk from New Task in Keap Read More...
    Close
    When this happens...
    Keap Integration New Task
     
    Then do this...
    Freshdesk Integration Create Contact
  • Keap Integration Freshdesk Integration

    Keap + Freshdesk

    Create Ticket to Freshdesk from New Task in Keap Read More...
    Close
    When this happens...
    Keap Integration New Task
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Keap Integration Freshdesk Integration

    Keap + Freshdesk

    Create Contact to Freshdesk from New Contact in Keap Read More...
    Close
    When this happens...
    Keap Integration New Contact
     
    Then do this...
    Freshdesk Integration Create Contact
  • Keap Integration Freshdesk Integration

    Keap + Freshdesk

    Create Ticket to Freshdesk from New Contact in Keap Read More...
    Close
    When this happens...
    Keap Integration New Contact
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Keap Integration Freshdesk Integration

    Keap + Freshdesk

    Create Contact to Freshdesk from New Appointment in Keap Read More...
    Close
    When this happens...
    Keap Integration New Appointment
     
    Then do this...
    Freshdesk Integration Create Contact
  • Keap Integration {{item.actionAppName}} Integration

    Keap + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Keap + Freshdesk in easier way

It's easy to connect Keap + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Appointment

    Triggers when a new appointment created.

  • New Company

    Triggers when a new company created.

  • New Contact

    Triggers when a new contact created.

  • New Invoice

    Trigger when a new invoice created.

  • New Payment

    Trigger when a new payment received.

  • New Tag

    Triggers when new tag is created.

  • New Task

    Triggers when a new task is created.

  • Tag Added to Contact in Keap

    Triggers when a tag is added to a contact the first time.

  • Updated Contact

    Triggers when an existing contact is updated.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Company

    Creates a new company.

  • Create Invoice

    Creates a new invoice.

  • Create Note

    Creates a new note on a contact record.

  • Create Task

    Creates a new task.

  • Create or Update Contact

    Creates a new contact or updates an existing contact.

  • Tag Contact

    Apply tags to a contact.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Keap & Freshdesk Integrations Work

  1. Step 1: Choose Keap as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Keap to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Keap and Freshdesk

Introduction:

In the business world, organizations need to deal with a lot of challenges. In this competitive world, organizations must give their best in order to be successful. In this regard, many organizations are looking towards Artificial Intelligence (AI. and machine learning. So, in this paper we will discuss Keap and Freshdesk integration.

Keap?

Keap is a software company that has been started by a group of students from the University of California Berkeley. The initial name of this startup was KeenIO. This startup is based in San Francisco, California. Keap provides data analytics services to companies. These services are delivered mainly through Kaa Platform. Kaa is an open source project that has been developed by Keap. It has been built on top of Hadoop stack, Kafka, Zookeeper, Spark, etc. This platform caters to the needs of data scientists who are working for different companies.

Freshdesk?

Freshdesk is a customer service software provider based in Chennai, India. It was founded by Girish Mathrubootham in 2010. The Freshdesk platform helps small businesses to provide support to their customers. Moreover, it also helps them to increase their revenue by providing other services to their customers.

Integration of Keap and Freshdesk:

The main idea behind integrating Keap and Freshdesk is to provide customer support to small businesses using Freshdesk platform. Small businesses have to hire human resources to provide support to their customers. This leads to high costs. So, they can use the services provided by Keap and Freshdesk to reduce their cost of providing support to their customers. Let’s take an example of a small business that sells mobile phones online. As soon as the customer places an order; he/she will receive a confirmation mail from the small business. Using Keap platform, this confirmation mail will be analyzed by machine learning algorithms like NLP (Natural Language Processing. The algorithms will detect the customer’s mood and then the customer can be provided with an appropriate response using Freshdesk platform. For example, if the customer is angry because the mobile phone ordered is out of stock; then an appropriate response will be provided by Freshdesk like “We are sorry for the inconvenience caused due to our stock out situation” or “We are sorry for not being able to deliver your mobile phone today” fplowed by some kind words like “Your phone will be delivered tomorrow” or “We will refund your money if the phone is still not delivered within 3 days” etc.

Benefits of Integration of Keap and Freshdesk:

A better customer experience is provided using this integration. This integration can contrp customer satisfaction, increase sales and reduce costs for providing support to customers. Freshdesk will help small businesses to provide support to their customers 24/7 without any cost invpved. Moreover, it will improve productivity of employees working in the business because it will remove the need of hiring human resources for providing support to customers. Data analytics can be done on a large scale using this integration which will help businesses to analyze their performance better and make more profits from their business. It can also help them to improve their products. Businesses can also use this integration for improving their processes and workflow as well as for reducing errors that might occur during day-to-day activities at their business. Data analytics can also help businesses to identify their clients better and provide better service to them. Data analytics can also help them to identify their potential clients better and attract them towards their business.

The process to integrate Keap and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.