Integrate kanban Tool with Freshdesk

The kanban Top is a web application that lets you manage your projects by adding the tasks, assigning the team members, and tracking the progress. It is an online project management top which helps you to keep track of all your tasks even when they are assigned to different team members.

Freshdesk is an integrated help desk software. It helps in managing customer support and increasing customer satisfaction. It allows companies to create a help desk software for their business. Freshdesk provides a wide range of features which make it one of the best help desk software’s in the market. It is a cloud-based software, hence no downloads or installations are required.

Kanban can be integrated with Freshdesk in order to increase productivity and reduce the cycle time of the team. The integration of kanban Top and Freshdesk will allow the team members to communicate with each other without leaving any doubt. Kanban and Freshdesk can help the team members to know whether the task has been assigned or not. This will reduce work duplication and increase the productivity. Moreover, it will also let the team members know if there’s any problem in assigning a particular task. In this way, they can avoid any kind of confusion and mistakes. There is no need to create a kanban board as we can create it from the Kanban Top itself. As we integrate kanban Top with Freshdesk, we can use kanban board more efficiently.

The benefits of integrating kanban Top with Freshdesk are:

Increased Efficiency. The management of task becomes easy using kanban Top. We can use kanban board effectively and efficiently using kanban Top with Freshdesk. With the help of kanban board, we can transform our organization into a more efficient one. The main purpose of kanban is to pull new work into process rather than push it out. This means that work is not done until it’s needed. This helps us to manage our work in batches so that it doesn’t pile up on us. This may sound obvious but it’s surprising how many teams get stuck trying to do too much at once.

Improved Team Communication. The integration of kanban Top with Freshdesk enables the team members to have better communication with each other in order to achieve goals and meet deadlines. The team members will know exactly what needs to be done and who has to do what and when it should be done by. This will help them to avoid any kind of confusions or mistakes. The communication among team members will be much easier through kanban Top as well as Freshdesk.

Reduced Work Duplication. All the team members will work on a single project where they will complete their tasks and then handover their unfinished task to another team member who will continue working on it. Hence there will be no work duplication and everyone will work on the same project from start till end. This will help to avoid any kind of confusion or mistakes and thus improving the productivity as well as reducing the cycle time.

Better Customer Satisfaction. By providing better customer support, we can increase customer satisfaction which ultimately helps us to grow our business more. We can easily manage our customer service using Freshdesk which will also help us in reducing our response time period regarding our customers’ queries and problems. This will also help us in providing timely respution to customer issues and queries by using kanban Top along with Freshdesk.

Hence, it can be concluded that by integrating kanban Top with Freshdesk, we can have better communication among team members, reduced work duplication, increased efficiency, improved customer satisfaction and increased productivity due to which we can easily achieve our goals and meet deadlines within the specified time frame.

The process to integrate kanban Top and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.