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Integrate kanban Tool with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between kanban Tool and Freshdesk

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About kanban Tool

Kanban is a visual tool that provides a clear picture of the current work state and facilitates cooperation and communication among team members.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate kanban Tool + Freshdesk

  • kanban Tool Integration Freshdesk Integration

    kanban Tool + Freshdesk

    Create Contact to Freshdesk from New board in kanban Tool Read More...
    Close
    When this happens...
    kanban Tool Integration New board
     
    Then do this...
    Freshdesk Integration Create Contact
  • kanban Tool Integration Freshdesk Integration

    kanban Tool + Freshdesk

    Create Ticket to Freshdesk from New board in kanban Tool Read More...
    Close
    When this happens...
    kanban Tool Integration New board
     
    Then do this...
    Freshdesk Integration Create Ticket
  • kanban Tool Integration Freshdesk Integration

    kanban Tool + Freshdesk

    Create Contact to Freshdesk from New workflow stage in kanban Tool Read More...
    Close
    When this happens...
    kanban Tool Integration New workflow stage
     
    Then do this...
    Freshdesk Integration Create Contact
  • kanban Tool Integration Freshdesk Integration

    kanban Tool + Freshdesk

    Create Ticket to Freshdesk from New workflow stage in kanban Tool Read More...
    Close
    When this happens...
    kanban Tool Integration New workflow stage
     
    Then do this...
    Freshdesk Integration Create Ticket
  • kanban Tool Integration Freshdesk Integration

    kanban Tool + Freshdesk

    Create Contact to Freshdesk from New task in kanban Tool Read More...
    Close
    When this happens...
    kanban Tool Integration New task
     
    Then do this...
    Freshdesk Integration Create Contact
  • kanban Tool Integration {{item.actionAppName}} Integration

    kanban Tool + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect kanban Tool + Freshdesk in easier way

It's easy to connect kanban Tool + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New activity on a board

    Triggers when a new activity on a board is made.

  • New board

    Triggers when a new board is created.

  • New card type

    Triggers when a new card type is defined for a board.

  • New checklist item

    Triggers when a new checklist item is added to a task.

  • New comment

    Triggers when a new comment is added to a task.

  • New swimlane

    Triggers when a new swimlane is created for a board.

  • New task

    Triggers when a new task is added.

  • New workflow stage

    Triggers when a new workflow stage is created for a board.

  • Task archived

    Triggers when a task is archived.

  • Task moved

    Triggers when a task is moved to another workflow stage or swimlane.

  • Task updated

    Triggers when a task is updated.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Archive task

    Archives a specific task.

  • Complete checklist item

    Completes an existing checklist item on a task.

  • Create checklist item

    Creates a new checklist item on a task.

  • Create comment

    Writes a new comment on a specific task.

  • Create task

    Creates a new task on a specific board.

  • Delete checklist item

    Deletes a checklist item from a task.

  • Delete task

    Deletes a specific task.

  • Move task

    Moves a specific task between workflow stages and swimlanes.

  • Update task

    Updates a task's name, description, due date or other details.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How kanban Tool & Freshdesk Integrations Work

  1. Step 1: Choose kanban Tool as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from kanban Tool to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of kanban Tool and Freshdesk

The kanban Top is a web application that lets you manage your projects by adding the tasks, assigning the team members, and tracking the progress. It is an online project management top which helps you to keep track of all your tasks even when they are assigned to different team members.

Freshdesk is an integrated help desk software. It helps in managing customer support and increasing customer satisfaction. It allows companies to create a help desk software for their business. Freshdesk provides a wide range of features which make it one of the best help desk software’s in the market. It is a cloud-based software, hence no downloads or installations are required.

  • Integration of kanban Top and Freshdesk
  • Kanban can be integrated with Freshdesk in order to increase productivity and reduce the cycle time of the team. The integration of kanban Top and Freshdesk will allow the team members to communicate with each other without leaving any doubt. Kanban and Freshdesk can help the team members to know whether the task has been assigned or not. This will reduce work duplication and increase the productivity. Moreover, it will also let the team members know if there’s any problem in assigning a particular task. In this way, they can avoid any kind of confusion and mistakes. There is no need to create a kanban board as we can create it from the Kanban Top itself. As we integrate kanban Top with Freshdesk, we can use kanban board more efficiently.

  • Benefits of Integration of kanban Top and Freshdesk
  • The benefits of integrating kanban Top with Freshdesk are:

    Increased Efficiency. The management of task becomes easy using kanban Top. We can use kanban board effectively and efficiently using kanban Top with Freshdesk. With the help of kanban board, we can transform our organization into a more efficient one. The main purpose of kanban is to pull new work into process rather than push it out. This means that work is not done until it’s needed. This helps us to manage our work in batches so that it doesn’t pile up on us. This may sound obvious but it’s surprising how many teams get stuck trying to do too much at once.

    Improved Team Communication. The integration of kanban Top with Freshdesk enables the team members to have better communication with each other in order to achieve goals and meet deadlines. The team members will know exactly what needs to be done and who has to do what and when it should be done by. This will help them to avoid any kind of confusions or mistakes. The communication among team members will be much easier through kanban Top as well as Freshdesk.

    Reduced Work Duplication. All the team members will work on a single project where they will complete their tasks and then handover their unfinished task to another team member who will continue working on it. Hence there will be no work duplication and everyone will work on the same project from start till end. This will help to avoid any kind of confusion or mistakes and thus improving the productivity as well as reducing the cycle time.

    Better Customer Satisfaction. By providing better customer support, we can increase customer satisfaction which ultimately helps us to grow our business more. We can easily manage our customer service using Freshdesk which will also help us in reducing our response time period regarding our customers’ queries and problems. This will also help us in providing timely respution to customer issues and queries by using kanban Top along with Freshdesk.

    Hence, it can be concluded that by integrating kanban Top with Freshdesk, we can have better communication among team members, reduced work duplication, increased efficiency, improved customer satisfaction and increased productivity due to which we can easily achieve our goals and meet deadlines within the specified time frame.

    The process to integrate kanban Top and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.