Ivanti Service Manager, powered by HEAT, is the most affordable, flexible, and complete cloud-optimized ITSM solution available. It can easily scale and adapt to meet your specific business needs.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsIt's easy to connect Ivanti Service Manager + Zendesk without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers when a internal note is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a user is updated in Zendesk.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.