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Intercom + WHMCS Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and WHMCS

  • No code
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  • Lightning Fast Setup
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About WHMCS

WHMCS is the leading web hosting management and billing software that automates all aspects of your business from billing, provisioning, domain reselling, and more. It helps business

WHMCS Integrations

Best ways to Integrate Intercom + WHMCS

  • Intercom WHMCS

    Intercom + WHMCS

    Create Client to whmcs from New User in Intercom Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    WHMCS Create Client
  • Intercom WHMCS

    Intercom + WHMCS

    Create Invoice to whmcs from New User in Intercom Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    WHMCS Create Invoice
  • Intercom WHMCS

    Intercom + WHMCS

    Create Ticket to whmcs from New User in Intercom Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    WHMCS Create Ticket
  • Intercom WHMCS

    Intercom + WHMCS

    Create Client to whmcs from New Conversation in Intercom Read More...
    Close
    When this happens...
    Intercom New Conversation
     
    Then do this...
    WHMCS Create Client
  • Intercom WHMCS

    Intercom + WHMCS

    Create Invoice to whmcs from New Conversation in Intercom Read More...
    Close
    When this happens...
    Intercom New Conversation
     
    Then do this...
    WHMCS Create Invoice
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + WHMCS in easier way

It's easy to connect Intercom + WHMCS without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Client

    Triggers whenever a new client occur.

  • New Invoice

    Trigger when new invoice created.

  • New Order

    Triggers whenever a new order created.

  • New Ticket

    Triggers whenever a new ticket is created.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Client

    Creates a new client.

  • Create Invoice

    Creates a new invoice.

  • Create Ticket

    Creates a new ticket in WHMCS.

  • Create Update Client

    Creates a new client or updates an existing one.

How Intercom & WHMCS Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick WHMCS as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to WHMCS.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and WHMCS

Intercom

Intercom is a communication top for businesses that helps improve the relationships between companies and customers. It is a platform that helps enhance customer service experience. Companies can use it to communicate with their customers and track how interactions with customers affect the company.

WHMCS

WHMCS is a software for web hosting automation. It allows resellers to contrp their clients’ accounts, process transactions, manage their domains, etc. It also allows them to offer billing and support services, which are important aspects of the business.

Integration of Intercom and WHMCS

Intercom has a feature called “community” which can be integrated with WHMCS. The community feature is used to create a private online community or forum for customers or resellers of the company. The forum has various functionalities such as the fplowing:

It allows customers to ask questions about products or services

It allows customers to share experiences regarding products or services

It enables customers to communicate with each other in a closed circle

The key benefit of Intercom’s integration with WHMCS is that it allows companies to track user behaviour on their websites. This will enable them to make important business decisions based on customer interaction data. For example, if a customer frequently logs onto the website but does not make any purchases, the company will know that their site needs to be improved for effective selling. This information can then be used by the company to improve their sales and boost the profits. Another benefit of this integration is that it enables companies to know what kind of content customers want from the web page. For example, if most customers log onto the website only to access information regarding a product, the website can be modified to provide product details first and foremost instead of content related to other topics. This will help in generating more profits as well. Finally, this integration also enables companies to identify customers who are likely to purchase certain products or services so that they can be targeted with advertisements related to those particular products or services. This will increase the companies’ sales and profits because advertising is an expensive affair, therefore it is always better to target specific groups instead of broadcasting ads to everyone equally.

Benefits of Integration of Intercom and WHMCS

Integration of Intercom and WHMCS brings several benefits to companies. Some of these benefits include:

  • Allows companies to know what content their customers want on the website – Websites are where people interact with a company; they are the point of contact between a company and its customers. Therefore, content on websites is crucial for companies because it can either make or break the company’s reputation in the market. If a website provides quality content, i.e., information that is highly valuable and useful for its target audience, it increases the number of visitors on the website, which subsequently increases the number of potential buyers. On the other hand, if a website does not provide useful content for its users, it does not attract many visitors and this ultimately results in low sales for the company. Therefore, it is critical for companies to know what content their customers want from their websites. Integrating Intercom with WHMCS enables companies to keep track of customer behaviour on their websites so that they can modify their websites as per customer feedback and turn more visitors into potential buyers. For example, if most visitors prefer reading about products than reading about other topics, the former can be highlighted more prominently on the website rather than being buried somewhere in the middle of the page. Similarly, if customers are interested in learning more about a specific product they have been using, they can be presented with additional information regarding this product through pop-up windows or other means of communication. This increased exposure of relevant content will increase trustworthiness among customers who will then purchase products offered by the company even without seeking any assistance from customer support teams.
  • Allows companies to know what makes their customers happy/sad – Every customer is unique and different from others; therefore, they have different requirements as far as products or services are concerned. Some may be looking for a very specific feature while others may simply be looking for general information regarding a product or service that they want to purchase. Some may want customised products while others may simply want standardised ones that are easily available at affordable prices. Therefore, it is difficult for companies to predict what will make their customers happy and what will make them sad because every customer is different from others and has his/her own likes and dislikes. As a result, companies could end up making wrong assumptions about what customers want and end up losing them as customers because those assumptions were incorrect in the first place; they did not meet clients’ demands or expectations. However, integration of Intercom with WHMCS helps companies understand what really makes their customers happy or sad so that they cannot make wrong assumptions about what clients need from them and lose potential buyers in the process. For example, if most customers are happy when given prompt responses from customer support teams on emails and phone calls, then companies can track this data and create a response ppicy for their employees so that all clients receive timely responses from customer support teams when they need them most.
  • Allows companies to know about the effectiveness of promotional campaigns – Promotional campaigns are expensive affairs; therefore, it is critical for companies to know whether those campaigns were effective or not before investing in another one because there is no point spending money on something that did not work at all in the past. Integration of Intercom with WHMCS helps companies analyse whether previous promotional campaigns worked successfully or not by keeping track of customer behaviour on their websites during such promotions. For example, if most people logged on to a company’s website during promotional campaigns but did not buy anything afterwards, it means that they were not satisfied with what they saw on the website during promotional campaigns; therefore, it would not make sense for companies to repeat those campaigns again because they would be wasting money on something that was not effective at all. On the other hand, if most people bought products after logging on during promotional campaigns, it means that such campaigns were effective; hence, it would make sense for companies to repeat such campaigns in future because there is a good chance that those campaigns would yield similar results next time as well due to widespread satisfaction among clients after seeing products/services during promotional campaigns in past.
  • Allows companies to understand which demographic groups are more likely to purchase specific products/services – When creating new products or services or introducing existing ones in new ways (including new packaging), companies generally try to target everyone at once rather than targeting specific groups because it is more effective this way since everyone receives the same message at once through multiple mediums; therefore, reaching majority consumers becomes easier rather than creating separate messages for various groups thereby increasing costs incurred by a company. However, this strategy could backfire on companies because while targeting everyone at once may reach majority consumers effectively enough in initial stages when majority consumers are relatively less aware/knowledgeable about competitors’ offerings (otherwise they would have switched brands already), this approach starts becoming less effective as time passes by because competition gets intense as time passes by (because more players enter into competition with each other. and consumers become more aware/knowledgeable about competitors’ offerings (because information spreads fast through social media); therefore, there is a higher probability that eventually some consumers will switch brands and look for alternatives available in market due to loss of trust/confidence in brand(s. offered by company due to lacklustre customer support/service quality (among other issues. In such scenarios, focusing on smaller groups that are more likely to purchase specific products/services becomes crucial because targeting specific groups will allow companies to create more relevant messages versus generic messages designed for majority population; therefore, conversion rate from interest-to-purchase intent can be higher among specific groups versus majority population thus leading to increased sales for companies (due to increased demand. over time. For example, if 90% of consumers belong to demographic group X while remaining 10% belong to demographic group Y and both groups show interest in purchasing product A offered by a company (under consideration), but majority population shows no interest in purchasing product A; then it would make sense for company under consideration to focus on marketing product A towards 90% of demographic group X rather than 10% of demographic group Y because 90% of people belonging to demographic group X are more likely (in this example. to turn into actual buyers whereas only 10% of people belonging to demographic group Y are likely (in this example. to turn into actual buyers – so overall conversion rate from interest-to-purchase intent would be higher among 90% of demographic group X (viz., actual buyers. than 10%

The process to integrate Intercom and WHMCS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.