Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
WHMCS is the leading web hosting management and billing software that automates all aspects of your business from billing, provisioning, domain reselling, and more. It helps businessWHMCS Integrations
It's easy to connect Intercom + WHMCS without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers whenever a new client occur.
Trigger when new invoice created.
Triggers whenever a new order created.
Triggers whenever a new ticket is created.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Creates a new client.
Creates a new invoice.
Creates a new ticket in WHMCS.
Creates a new client or updates an existing one.
Intercom is a communication top for businesses that helps improve the relationships between companies and customers. It is a platform that helps enhance customer service experience. Companies can use it to communicate with their customers and track how interactions with customers affect the company.
WHMCS is a software for web hosting automation. It allows resellers to contrp their clients’ accounts, process transactions, manage their domains, etc. It also allows them to offer billing and support services, which are important aspects of the business.
Intercom has a feature called “community” which can be integrated with WHMCS. The community feature is used to create a private online community or forum for customers or resellers of the company. The forum has various functionalities such as the fplowing:
It allows customers to ask questions about products or services
It allows customers to share experiences regarding products or services
It enables customers to communicate with each other in a closed circle
The key benefit of Intercom’s integration with WHMCS is that it allows companies to track user behaviour on their websites. This will enable them to make important business decisions based on customer interaction data. For example, if a customer frequently logs onto the website but does not make any purchases, the company will know that their site needs to be improved for effective selling. This information can then be used by the company to improve their sales and boost the profits. Another benefit of this integration is that it enables companies to know what kind of content customers want from the web page. For example, if most customers log onto the website only to access information regarding a product, the website can be modified to provide product details first and foremost instead of content related to other topics. This will help in generating more profits as well. Finally, this integration also enables companies to identify customers who are likely to purchase certain products or services so that they can be targeted with advertisements related to those particular products or services. This will increase the companies’ sales and profits because advertising is an expensive affair, therefore it is always better to target specific groups instead of broadcasting ads to everyone equally.
Integration of Intercom and WHMCS brings several benefits to companies. Some of these benefits include:
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