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Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.Twitter Integrations
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Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
Intercom makes software for sending messages to your users and getting them to take action. It’s used by developers, designers, marketers, salespeople, and executives at companies like Asana, Stripe, Heroku, Buzzfeed, and others. (Source)
Intercom has been growing since it was founded in 2011. It was in beta for three years until launching in 2014. In 2015, Intercom raised a $50 million investment from venture capital firm DST. In 2016, Intercom hit a $300 million revenue run rate. Today, Intercom has over 1,000 customers using more than 10 products. (Source)
Intercom makes tops for customer service teams, sales teams, marketing teams, and product teams. (Source)
Twitter is a social networking service that enables users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the user’s profile page and delivered to the author’s subscribers who are known as fplowers. (Source)
Twitter is one of the most popular messaging services in the world with more than 300 million monthly active users. (Source)
Intercom and Twitter have integrated their products. Users can schedule tweets via Intercom’s scheduling feature. This allows users to post messages to Twitter from within Intercom rather than having to log into Twitter separately. This integration will likely influence other brands to integrate their products as well. (Source)
The benefits of this integration are clear. The benefit of this integration is that people can connect with users more easily and have more meaningful conversations when they are able to schedule tweets via Intercom rather than doing it directly from Twitter. Similarly, if you reply to a tweet sent via Intercom, you may be able to schedule that response so that it will be sent at a better time. (Source)
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