Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Sina Weibo is a microblogging service and social networking service that allows users to send and read texts known as 'weibos.' It is called the Chinese version of Twitter.Sina Weibo Integrations
Sina Weibo + IntercomCreate/Update Lead to Intercom from New Post on Hometimeline in Sina Weibo Read More...
Sina Weibo + IntercomCreate/Update User to Intercom from New Post on Hometimeline in Sina Weibo Read More...
Sina Weibo + IntercomSend Incoming Message in Intercom when New Post on Hometimeline is created in Sina Weibo Read More...
Sina Weibo + IntercomCreate/Update Lead to Intercom from New Friends in Sina Weibo Read More...
Sina Weibo + IntercomCreate/Update User to Intercom from New Friends in Sina Weibo Read More...
It's easy to connect Intercom + Sina Weibo without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
New Followers List
New Post on Home Timeline
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is a customer communication platform that helps companies to talk with customers and understand their needs. It is a good top for the growth of companies. Intercom has a wide range of features. It helps clients to communicate through different channels, track users’ activity, create automated messages and complete the information flow.
Sina Weibo is an online social networking service in China. It is a microblogging service that enables users to send and read 140-character text messages (microblogs. that can be viewed by other users within their network. Its features include the public timeline and the introduction of concepts such as “friending” (fplowing), “favoriting”, “microblogging”, and “conversation threads”.
Sina Weibo was created by Chinese web portal Sina Corporation in 2009 and since then it has taken over the Chinese market of social media from Qzone. The website features shared interests with Twitter, such as short length of posts and status updates, and support for hashtags, though they are not verbatim but cut at 20 characters.
Intercom provides a good platform for online interaction between companies and consumers. The system is easy to use and has many functions which help the users to communicate with each other. Online interaction between companies and consumers helps to provide better services and products. This will give rise to more advanced technpogies and better consumer behavior. However, this platform is not very popular in China because there are many social networks with different characteristics that already exist such as Weibo.
In order to increase its popularity in China, Intercom decided to integrate its services with Sina Weibo in April 2015. It means that people can share products on Weibo using the same technique that they would normally use in Intercom. This integration brought some changes on Weibo and now it is possible for companies to discuss with their customers on their profiles. Companies can share links on Weibo which redirect users to a new page where they can discuss about the product or service offered by the company. Users can also ask questions about these products or services. On that page, the company can continue the discussion with its customers through comments or replies.
Integration of Intercom and Sina Weibo will increase the number of interactions between companies and consumers. Now it is easy for people to see what others think about a specific product or service directly on Weibo. They can participate directly in the discussions by sharing their opinion, asking questions and giving feedbacks. By doing this, companies will know how their customers feel about their products and services. This will help them to improve their marketing strategy and they will be able to take faster decisions based on feedbacks received from consumers. In addition, Sina Weibo users will benefit from this integration because they can get more information about products before making a decision about buying them. They have access to direct reviews from other users who have tried these products and/or services before. This integration also helped companies to promote their products or services without spending a lot of money for advertisements on social networks such as Facebook or Twitter. Through this way they have been able to reach many Chinese consumers who do not have access to those social networks.
This integration has also helped companies to save time when they need to answer frequently asked questions. For example, if a company receives a question like “how many grams does this product weigh?” several times, they can create a message explaining this information and post it on their profile on Weibo. On their profile page on Weibo, people will be able to find this information easily using one simple click on a link. This makes it easier for companies to answer frequently asked questions instead of writing a long response for each question received through emails, letters or voice calls. Because people are used to write messages on Weibo, it is easier for them to understand what is being said and respond quickly when needed. It also makes it easier for companies to receive feedbacks from their customers and it will help them to improve their services or products if needed.
The integration of Intercom and Sina Weibo brought some benefits for both companies and consumers in China. One main benefit is that companies were able to reach many Chinese consumers who do not have access to Facebook or Twitter but they still want to be informed about new products or services offered by different brands. Because of this integration, many Chinese consumers have found out about new products earlier than they would have otherwise done without having the chance to try them first. Through this integration, these companies have saved money for advertising on Facebook and Twitter because they have been able to reach more Chinese consumers through Weibo instead of promoting their products on social networks where only a small percentage of Chinese people are connected. Promotion through social networks such as Facebook or Twitter may cost much more than through Weibo because companies need high quality pictures in order to get attention from potential clients. Marketing strategies may be different depending on which social network they are using but the objective remains the same. getting more clients interested in their products or services. On Facebook, companies may need images with high quality so that potential clients can appreciate the work they put into their products or services even with pictures taken at different angles or zoomed in areas. On Twitter, however, companies may just need short videos or images taken from different angles but still with high quality images in order to make potential clients interested in their products or services because they cannot write a huge amount of words under 140 characters except for using abbreviations (such as LOL. which add no value to their marketing strategy. On Weibo however, pictures are not as important as in Facebook or Twitter because users are accustomed to reading long passages written in Mandarin or another dialects used in China instead of looking at images for hours. Therefore, companies don’t need high quality pictures in order to attract consumers’ attention on Weibo nor do they need a lot of words under 140 characters as they would need on Twitter if they want consumers attention there too. Another benefit is that consumers have gained confidence after trying some products or services after reading actual reviews provided by other consumers who have tried them before. People are more likely to buy these products if they trust them because they already know what they are going to expect when they receive them at home or when they go to restaurants after eating them during parties etc.. Therefore, after integrating Intercom with Sina Weibo, consumers have been able to gain more trust towards certain brands which led them to buy more products because they had already tried them before during parties or meals with family members etc.. This integration also helped businesses save time when answering frequently asked questions instead of answering each question received via emails, letters or voice calls separately which could take a lot of time if there are many questions received at one time from different clients since customer service employees cannot answer all of them at once because these questions may require various responses each time based on clients’ needs or demands. With this integration, businesses only need to answer frequently asked questions once because once a question has been answered once, it will remain available online forever helping customers who may not remember exactly what questions they asked before so it is easier for businesses to explain frequently asked questions without having worries about forgetting how the response should look like each time a client asks again the same question over time. Although most Chinese people use Weibo daily, some people may not be aware that it has changed recently because of this integration with Intercom and may not find out about new features added if they do not use it regularly but instead just check it once a week or month etc.. Therefore, businesses can inform people about these new additions if they want more clients through these new features by posting information about them on their profiles on Weibo instead of relying entirely on word-of-mouth advertising if they do not want to spend money for advertising on social networks such as Facebook in case these new features did not bring them any additional benefits outside Weibo so far but maybe they will do so in near future depending on how popular these features become among Chinese users over time thus increasing the chances of attracting new clients through word-of-mouth advertising through these new features added recently on Weibo itself instead of paying for advertising costs in other social networks if these new features become popular among Chinese users because not everyone uses Facebook or Twitter but almost everyone uses Weibo nowadays due its wide range of features currently available on it so it would be useful for businesses to inform people about these new features added recently on Weibo itself instead of advertising costs on other social networks such as Facebook in case these new features did not bring them any additional benefits outside Weibo yet but
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