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Integrate Intercom with ShipStation

Appy Pie Connect allows you to automate multiple workflows between Intercom and ShipStation

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About ShipStation

ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.

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Best ways to Integrate Intercom + ShipStation

  • Intercom Integration ShipStation Integration

    Intercom + ShipStation

    Mark an Order as Shipped in ShipStation when New User is created in Intercom Read More...
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  • Intercom Integration ShipStation Integration

    Intercom + ShipStation

    Create Order to ShipStation from New User in Intercom Read More...
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  • Intercom Integration ShipStation Integration

    Intercom + ShipStation

    Mark an Order as Shipped in ShipStation when New Conversation is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    ShipStation Integration Mark an Order as Shipped
  • Intercom Integration ShipStation Integration

    Intercom + ShipStation

    Create Order to ShipStation from New Conversation in Intercom Read More...
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  • Intercom Integration ShipStation Integration

    Intercom + ShipStation

    Mark an Order as Shipped in ShipStation when New Lead is created in Intercom Read More...
    Close
    When this happens...
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    Then do this...
    ShipStation Integration Mark an Order as Shipped
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

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Connect Intercom + ShipStation in easier way

It's easy to connect Intercom + ShipStation without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Item Ordered

    Triggers for each individual line item when a new order is created or imported.

  • Item Shipped

    Triggers for each individual line item when a new outbound shipping label is created for an order.

  • New Order

    Triggers when a new Order is created or imported in ShipStation

  • Order Shipped

    Triggers when a new outbound shipping label is created for an order.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Order

    Create Order

  • Mark an Order as Shipped

    Marks an order as shipped without creating a label in ShipStation.

  • Update Order

    Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & ShipStation Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ShipStation as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to ShipStation.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and ShipStation

As a business owner, it’s your job to create a plan to achieve your goals. In this case, the goal is to grow your eCommerce business by implementing new tops and strategies. Integrating Intercom and ShipStation allows you to meet these goals and improve your eCommerce store.

  • Integration of Intercom and ShipStation
  • It’s clear that an email marketing strategy is required to reach customers across multiple channels. Email allows you to build a relationship with customers that will help them trust you more and ultimately make a purchase. With both tops, you can:

    Send targeted emails to customers based on specific actions they take on your website.

    Segment your audience into groups based on their interests or behaviors.

    Personalize messages based on customer data cplected in Intercom.

    Target only customers that have bought from you in the past, so that you don’t lose potential buyers who aren’t yet ready to buy.

    By using both tops together, you gain access to the full customer journey, which allows you to connect with customers based on actions they take throughout the sales funnel. For example, with Intercom, you can send a welcome email when someone first visits your website or a thank you email after they make a purchase. With ShipStation, you can send a special offer when someone abandons their cart or sends an email when someone buys something from you. The key is sending relevant messages at the right time to customers moving through the sales funnel.

  • Benefits of Integration of Intercom and ShipStation
  • If you want to grow your eCommerce business, there are many benefits of integrating Intercom and ShipStation. For one thing, it takes less time to manage a single inbox (Intercom. than two (ShipStation. You can use Intercom as an analytics top for tracking customer activity across different platforms and easily use these analytics data in your email marketing campaigns. It also integrates seamlessly with Shopify and other eCommerce platforms. And, unlike other analytics tops such as Google Analytics, it does not require you to install tracking codes onto your website. This means no more waiting for analytics data. Finally, Intercom provides actionable insights about your audience so that you can segment your list correctly and communicate with them at the right time in the sales funnel. When it comes to eCommerce, you can simply generate leads faster if you have better tops that integrate together.

    The process to integrate Intercom and SharePoint may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.