Integrate Intercom with Sendinblue

Appy Pie Connect allows you to automate multiple workflows between Intercom and Sendinblue

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Sendinblue

Sendinblue is a platform that allows for advanced email marketing and automation. This all-in-one platform allows you to send newsletter emails, handle transactional emails, and send SMS.

Sendinblue Integrations

Best Intercom and Sendinblue Integrations

  • Intercom Integration Sendinblue Integration

    Intercom + Sendinblue

    Send Transactional Email in Sendinblue when New User is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Intercom Integration Sendinblue Integration

    Intercom + Sendinblue

    Add or Update Contact in Sendinblue when New User is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Sendinblue Integration Add or Update Contact
  • Intercom Integration Sendinblue Integration

    Intercom + Sendinblue

    Send Transactional Email in Sendinblue when New Conversation is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Intercom Integration Sendinblue Integration

    Intercom + Sendinblue

    Add or Update Contact in Sendinblue when New Conversation is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Conversation
     
    Then do this...
    Sendinblue Integration Add or Update Contact
  • Intercom Integration Sendinblue Integration

    Intercom + Sendinblue

    Send Transactional Email in Sendinblue when New Lead is created in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New Lead
     
    Then do this...
    Sendinblue Integration Send Transactional Email
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Sendinblue in easier way

It's easy to connect Intercom + Sendinblue without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Contact Added to a Specific List

    Triggers when a new or existing contact is added to a Sendinblue list.

  • New Campaign Status

    Triggers when the status of a SendinBlue campaign is updated.

  • New or Updated Contact

    Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Add or Update Contact

    Adds or updates a contact data.

  • Send Transactional Email

    Sends an email from your Sendinblue account with HTML or plain text content.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Sendinblue Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Sendinblue as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Sendinblue.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Sendinblue

Intercom?

Intercom is a cloud application for marketing and sales teams. It is designed to allow companies to communicate with their customers across multiple channels like email, SMS, chat, support desk etc. Intercom helps companies to manage all these channels and track customer behavior in one place. According to the Intercom website, it has over 30,000 customers worldwide including Microsoft, Facebook, Airbnb and Salesforce. It was founded by Eoghan McCabe in 2011.

Sendinblue?

Sendinblue is a French company specialized in e-marketing services. It is a provider of e-mail marketing, newsletter marketing and transactional email services. The platform also offers an online store. The company was founded in Paris in 2008 by Alexis Bonte and Alain Gaudebert. The Sendinblue headquarters are located in Paris.

Integration of Intercom and Sendinblue

Both companies have built integrations between Intercom and Sendinblue. In this section we will look at what these integrations can do for you.

With the integration of Intercom with your Sendinblue account, you can do the fplowing:

Track customers’ behavior and actions in real-time on Intercom and see how they act on your website and send targeted messages.

Create segments based on customer activity on Intercom and target them with specific messages. This can help you improve the quality of communication with your customers.

Link prospect accounts from Intercom to Sendinblue so you can create campaigns and send targeted messages to prospects.

Create segments based on prospect activity on Intercom and target them with specific messages on Sendinblue. This can help you increase the number of prospects that become your customers.

Integrate Intercom with your Sendinblue account by fplowing the steps below:

Go to the Integrations page in your Sendinblue account. Click on Integrations & APIs. Open the Intercom page. Click on “Connect”. Sign in using your Intercom account credentials. Fplow the instructions and complete the process of linking your accounts.

You might need to make some changes to your account settings after linking Intercom to your Sendinblue account. For example, make sure that the contact field and message content option are selected for your campaign types (newsletter, product announcement or transactional email. You can also manage your contacts from the “Contacts” tab in Sendinblue. Go to My Account > Contacts > Filters > Filters > “Create new filter” > Select attributes > Save changes > Create a segment (optional. You can now create segments based on customer activity tracked through Intercom. Click on “Send a campaign” > Select contact groups > Add contacts > Save changes > Send your campaign.

The process to integrate Intercom and Sendinblue may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.