Integrate Intercom with Pingdom

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Pingdom

Pingdom is a website monitoring tool that provides real-time, actionable information regarding the uptime and performance of your website.

Want to explore Intercom + Pingdom quick connects for faster integration? Here’s our list of the best Intercom + Pingdom quick connects.

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Connect Intercom + Pingdom in easier way

It's easy to connect Intercom + Pingdom without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Alert

    Triggers when a new alert occurs in Pingdom.

  • New Check

    Triggers when a new check is added.

  • New Contact

    Triggers when a new contact is added.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & Pingdom Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Pingdom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Pingdom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Pingdom


According to Intercom, “It’s a communications product that helps you talk to your customers and help them talk to each other.” Intercom is a software which allows users to communicate with the customers and improve the customer relationship. It consists of different modules such as in-app messaging, live chat, feedback, surveys, forms and more.

Intercom is a very useful top for the company that wants to have good customer service. At first, it was created only for web apps but now it also supports mobile apps. That’s why it is a very flexible top and it doesn’t matter if you are working on a desktop or mobile application. Intercom supports all kinds of web applications like Facebook, Twitter and many more. All of this makes Intercom a very useful top for the companies that want to improve their customer relationships.


Like Intercom, Pingdom is a software that helps companies manage their websites. According to Pingdom, “Pingdom monitors your website uptime and performance 24/7 so you can spend your time growing your business instead of worrying about it”. With Pingdom, you can monitor your website and see what is happening on it. Also with Pingdom you can make sure that the website will be online when you need it.

Pingdom monitors your website at all times and sends notifications if something happens on the website. But not only this, Pingdom provides you with many tops that can be used to monitor the website. These tops include uptime monitoring, network monitoring, page speed testing, HTTP header monitoring and many more. It’s almost impossible that your website would be offline because of Pingdom. The software works 24/7 and never sleeps which makes your life easier. And since Pingdom has many different features, it’s really easy to use it even if you are a beginner.

Integration of Intercom and Pingdom

Most of the companies don’t know how to use both of these tops together. They simply buy each one and after some time they start looking for something else because they can’t get the expected results from using only one of them. Even though both of these tops are very useful, they still don’t work together. They are two different products and although they can be used together they still cannot work together as one product. This is a big problem for everyone who wants to create an efficient customer service system.

There should be some kind of integration between these two products because together they are much better than each one on its own. They provide better service and communication with the customers and at the same time they save some costs because they don’t need to buy additional tops to manage their customer relationships or their website monitoring process. Each one of these tops is great on its own but together they can become much better and provide better service to the customers. Companies that use these two tops together can have better results and save some money because they don’t need to buy other tops for managing their customer relations and website monitoring.

Benefits of Integration of Intercom and Pingdom

Users that use these two products together get many benefits from using them together. Here are some of them:

– More visibility for your products – Being able to use both tops together is very helpful for every company that wants to get more visitors for its website. If you want your products to be visible on the internet, you will have to advertise them or introduce them to the customers somehow. And even if you do this in the best possible way, there will always be people who won’t see your products or even someone who won’t like your products. But if you use both tops together, you can easily let your customers know about your products even if they don’t have any interest in buying them or even if they don’t know about them at all. With Intercom you can send messages and notifications to your users and with Pingdom you can see what is happening on the website. With both of these tops, you can easily promote your products without having any problems with doing this. Even if you don’t have any contact with the customers, you will be able to see what is happening on your website and send messages to the customers if necessary. This way you will be able to reach a lot more users than before and promote your products much better than before.– Faster customer support – With Pingdom you can easily check the status of the website 24/7 so if something goes wrong with it or if there is any problem with it, you will know immediately what happened and when it happened. Usually with Pingdom you can get information about what happened on the website in a few minutes after something bad happened on it or after some errors occurred during the day. With all this information about what happened on the website you can easily spve the problem and give great customer support even if it gets a little complicated at some point.– Better communication – With Intercom you can communicate with your clients 24/7 so if someone needs help or there is any problem that needs spving you will know immediately when this happened and how to spve it quickly, without wasting time on going through all possible sputions just because you didn’t know anything about what happened until now.– It saves money – Using both tops together will save some money for the company because instead of buying two separate tops they will only need to buy one top which will help them manage their customer relationships as well as their website monitoring process.– It saves time – Using both tops together will allow companies to save time because everything will be much easier for them than before.– In-app messaging – With Intercom you can use in-app messaging in order to send messages directly to your users while they are visiting your website which will make them stay longer on the site and interact with it more often.– Live chat – With Intercom you can also use live chat in order to communicate with the clients directly from within the application which will make them feel much more comfortable on your website because they won’t have to leave it in order to communicate with you.– Surveys – With Intercom you can also add surveys on your website which will allow you to get important information about how people think about your products and services.– Forms – You can also add forms on your website which will enable people to contact your company directly from within the application in case they have any problems or inquiries about your products.– Reports – With Pingdom you can also get reports about how people think about your products which will help you make better decisions about them and improve them as soon as possible.– Integrations – Both of these tops have integrations with many third party platforms such as Slack, Appy Pie Connect, New Relic, Mixpanel and many more.– Better response time – Using both tops together will allow companies to respond faster when someone has a problem with their product or needs help from someone in order to spve his problem. It also helps companies become more responsive which is great for any company that wants to work with clients efficiently.– Data analysis – These two tops allow companies to analyze data fast and easily so they can spve problems with their product quickly and give great customer support even if there are many clients that need help at once.– Customization – With both of these tops companies can customize their systems according to their needs and create something unique and efficient.– Security – Both of these tops are also very secure which means that private information like passwords, bank details and name won’t be easily available for others.– Mobile apps – Both of these tops have mobile apps so companies won’t have any problems using them no matter where they are located.– Built-in analytics – Both of these tops also offer built-in analytics which is great for every company that wants to track how people think about their products.– Support – Both of these tops also offer free support so companies won’t have any problems using them even if it’s their first time using them together or if they don’t understand how they work exactly.– Customer support – Companies that use both tops together can provide better customer support than before because they can send messages directly from within the application instead of sending emails or making phone calls.- Integration with other platforms – Both of these tops have integrations with many third party platforms such as Slack, Appy Pie Connect, New Relic, Mixpanel and many more.– GitHub integration – GitHub integration is available by default with both apps.– Multi-channel messaging – Companies can send messages through any channel like email or live chat etc.- User profiles – Users profiles are available in both apps by default but only via Intercom API.- Push notifications – Both apps offer push notifications by

The process to integrate Intercom and Pingdom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm