1. App Directory
  2. Intercom
  3. Integrations
  4. PagerDuty

Integrate Intercom with PagerDuty

Appy Pie Connect allows you to automate multiple workflows between Intercom and PagerDuty

  • No credit card required
  • 7 days free trial
  • Lightning Fast Setup
Heart

20 Million work hours saved

Award Winning App Integration Platform

top50-development-product top50-analytics Capterra Ease of Use for Application Development 21-Oct GetApp Category Leaders for No Code Platform Oct-21
Intercom Integrations
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

Intercom + PagerDuty Quick Connects

Want to explore Intercom + PagerDuty quick connects for faster integration? Here’s our list of the best Intercom + PagerDuty quick connects.

Explore quick connects
Connect Intercom + PagerDuty in easier way

It's easy to connect Intercom + PagerDuty without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Incident

    Triggers when new incidents are created.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

How Intercom & PagerDuty Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PagerDuty as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to PagerDuty.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

App Integrations Frequently Asked Questions

How to Integrate Intercom with Amazon CloudWatch?

How to Integrate Intercom with Pingdom?

How to Integrate Intercom with Datadog?

How to Integrate Intercom with OpsGenie?

How to Integrate Intercom with Sentry?

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm