Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Mailgun is the email automation engine trusted by over millions of websites and application developers for sending, receiving and tracking emails.Mailgun Integrations
Mailgun + IntercomCreate/Update Lead to Intercom from New Unsubscriber in Mailgun Read More...
Mailgun + IntercomCreate/Update User to Intercom from New Unsubscriber in Mailgun Read More...
Mailgun + IntercomSend Incoming Message in Intercom when New Unsubscriber is created in Mailgun Read More...
It's easy to connect Intercom + Mailgun without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers whenever a new subscriber is added.
Triggers when a current subscriber unsubscribed.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is a customer communication top where you can communicate with your customers without interruption. It allows for instant messaging and live chat. You can also conduct surveys to get feedback from your customers on different products or services. It also has inbuilt analytics that allow companies to analyze the client behavior and sent notifications based on their choices and preferences.
Mailgun is a simple email API that enables developers to send, receive and track emails. It provides simple tops to send emails using the API. There are no limitations on the number of emails you can send per day or per month. You can get started with Mailgun for free within minutes.
Integration of Intercom and Mailgun can help you reduce a lot of time and effort, which would have been otherwise invested in sending emails to clients. Intercom allows you to create a segment for your customers based on their responses to different questions. For example, if a customer gave three star rating to the quality of your product, you could send them an email regarding the improvement in quality over time. Another example could be a customer who gave three stars to the delivery speed of your product. In that case, you could send an email regarding the new strategy you have implemented to speed up your deliveries. In both cases, you do not have to spend a lot of time searching for the right email ID. You can also use the segments for segmenting your customers based on whether they are returning customers or not for sending them discount coupons or other offers. This way, you can easily increase your sales.
Another way integration of Intercom and Mailgun can help you is by sending automated emails at specified intervals. This will help you in increasing the engagement with your customers by sending them important updates about your products or services. You can even send them insights about the clients’ feedbacks so that you can improve your services in future. However, this feature should be used with great care as it can also lead to spamming of your customers if not used properly. A small mistake in setting the interval of email can lead to flooding of your customers’ inboxes with unwanted emails.
Here are some benefits that you can expect from integration of Intercom and Mailgun:
It saves time and effort spent in finding out customers’ emails.
It reduces spamming of customers’ inboxes.
You can create targeted email campaigns for different segments of customers based on their interests and preferences.
You can use email campaigns to change customers’ perception regarding your products or services, which will improve their satisfaction level and eventually their loyalty towards your company.
In conclusion, we can say that integration of Intercom and Mailgun can have many benefits but it is best used if used with caution. If you have any doubts regarding it, then it is best to take expert advice before deciding whether or not to make use of it in your business.
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