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Integrate Intercom with Magento 2.X

Appy Pie Connect allows you to automate multiple workflows between Intercom and Magento 2.X

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

Magento 2.X Integrations
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Best ways to Integrate Intercom + Magento 2.X

  • Intercom Integration Magento 2.X Integration

    Intercom + Magento 2.X

    Create Sales Order Comment to Magento 2.X from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Magento 2.X Integration Create Sales Order Comment
  • Intercom Integration Magento 2.X Integration

    Intercom + Magento 2.X

    Create Sales Order Invoice to Magento 2.X from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Magento 2.X Integration Create Sales Order Invoice
  • Intercom Integration Magento 2.X Integration

    Intercom + Magento 2.X

    Create Category to Magento 2.X from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Magento 2.X Integration Create Category
  • Intercom Integration Magento 2.X Integration

    Intercom + Magento 2.X

    Create Customer to Magento 2.X from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Magento 2.X Integration Create Customer
  • Intercom Integration Magento 2.X Integration

    Intercom + Magento 2.X

    Create Product to Magento 2.X from New User in Intercom Read More...
    Close
    When this happens...
    Intercom Integration New User
     
    Then do this...
    Magento 2.X Integration Create Product
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Magento 2.X in easier way

It's easy to connect Intercom + Magento 2.X without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Magento 2.X Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Magento 2.X as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Magento 2.X.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Magento 2.X

Intercom?

Intercom is the fastest growing customer communication platform. It helps companies to improve the conversion rate, increase the number of visitors and generate more leads. Its platform is very easy for installation and use. Intercom lets you connect with customers and enables you to create a conversation with them. It allows you to get information about your customers and use it to build a stronger relationship.

  • Magento 2.X?
  • Magento is an open source eCommerce platform which helps businesses to create eCommerce stores. It is one of the most popular platforms in the world and was built by a team of 250 employees. Magento allows its users to customize their website as per their needs and create unique content. It allows a seller to create their own store with different themes, designs, logos, etc. It also provides tops for marketing campaigns and advanced reporting on traffic, sales and business growth. Magento uses MySQL as its database engine and PHP as its programming language. Magento’s open source nature makes it accessible to everyone who wants to create a website for their business. It also allows those who have no technical knowledge at all to create a complete eCommerce store by using its various templates, themes and extensions.

  • Integration of Intercom and Magento 2.X
  • Intercom is a customer communication platform which provides an effective way of bringing together all your customer data from different channels (e.g., Facebook, Twitter, Google Analytics, etc.. and listening to them via one platform without any need to leave your website. This integration helps businesses to understand their customers better and thus take better decisions while improving their website experience.

    Magento is one of the best eCommerce platforms available today. It has some great features like real-time shipping rates, flexible order management, product variations, multi-currency support, mobile features, etc., that make it a great choice for almost any online business. The integration of Intercom with Magento can help business owners to understand what their customers want and use this information to improve their products and services.

  • Benefits of Integration of Intercom and Magento 2.X
    • Customer engagement. With the help of Intercom’s live chat feature, businesses can engage with their website visitors in real time and provide quick answers to their queries or questions. In this way, they can increase engagement with their customers and reduce the bounce rate (i.e., the number of visitors who leave the website after viewing only one page), thereby increasing conversions. They can also learn about the problems being faced by visitors while browsing the website; this will help them to offer better sputions for those problems in future.
    • Customer retention. People don’t like complex websites where they are not sure whether what they want is there or not. They like simple websites with easy navigation rather than complex ones with too many menus and buttons everywhere. They like websites where they can find what they want quickly, without having to waste time reading irrelevant content or searching for it through multiple pages. With the help of Intercom, businesses can provide a simpler experience to their customers without losing out on anything. This will ultimately lead to higher customer satisfaction and retention rates for eCommerce websites.
    • Finding new customers. With the help of Intercom’s in-app messages feature, businesses can share social media links in real time on user’s screen which will enable them to win new customers. They can also send direct messages through Intercom which will enable them to effectively target potential buyers. Besides these, businesses can also run different kinds of promotions or advertising campaigns on Magento’s front-end in order to generate more leads for their business and attract more customers.

    With the help of Intercom and Magento 2.X integration, businesses can provide a better experience to their customers which in turn will help them to increase the conversion rate on their website and generate more leads for their business.

    The process to integrate Intercom and MINDBODY may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.