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Integrate Intercom with Konnect Insights

Appy Pie Connect allows you to automate multiple workflows between Intercom and Konnect Insights

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Konnect Insights

Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.

Konnect Insights Integrations

Best ways to Integrate Intercom + Konnect Insights

  • Intercom Integration Intercom Integration

    Konnect Insights + Intercom

    Create/Update Lead from Intercom from Get Topics to KonnectInsights Read More...
    Close
    When this happens...
    Intercom Integration Get Topics
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    Konnect Insights + Intercom

    Create/Update User from Intercom from Get Topics to KonnectInsights Read More...
    Close
    When this happens...
    Intercom Integration Get Topics
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration Intercom Integration

    Konnect Insights + Intercom

    Send Incoming Message in Intercom when Get Topics is added to KonnectInsights Read More...
    Close
    When this happens...
    Intercom Integration Get Topics
     
    Then do this...
    Intercom Integration Send Incoming Message
  • Intercom Integration Intercom Integration

    Konnect Insights + Intercom

    Create/Update Lead from Intercom from Get Profiles to KonnectInsights Read More...
    Close
    When this happens...
    Intercom Integration Get Profiles
     
    Then do this...
    Intercom Integration Create/Update Lead
  • Intercom Integration Intercom Integration

    Konnect Insights + Intercom

    Create/Update User from Intercom from Get Profiles to KonnectInsights Read More...
    Close
    When this happens...
    Intercom Integration Get Profiles
     
    Then do this...
    Intercom Integration Create/Update User
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + Konnect Insights in easier way

It's easy to connect Intercom + Konnect Insights without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Konnect Insights Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Konnect Insights as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Konnect Insights.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Konnect Insights

Intercom?

Intercom is a software that provides businesses with the ability to communicate and engage with customers. Their team is composed of sixty people; they are based in San Francisco and have offices in Dublin and Chicago. Intercom is the top that helps companies better understand their customer base and provide them with a more personalized service. “Intercom is used by more than 3,000 companies to talk to customers, understand product usage, find new leads, support users, build communities, and power web stores” (Intercom. The current list of clients includes names such as Stripe, Twitter, Airbnb, Dropbox, Evernote, Shopify, Slack, and many more.

  • Konnect Insights?
  • Konnect Insights is a company that offers business intelligence to help businesses make better decisions. This company was founded in 2013 by Matt Mullenweg and Helen Zelman Boniske. They were co-founders of WordPress; Matt has also founded Automattic Inc., which is an online publishing platform. Konnect Insights is headquartered in New York City. “Konnect Insights allows you to quickly identify the right influencers to reach, understand how they think and where they spend time online” (Konnect Insights. Their services include data analysis via social media websites such as Reddit and Tumblr, data visualization, and digital marketing strategy.

  • Integration of Intercom and Konnect Insights
  • In the fall of 2015, Intercom announced its integration with Konnect Insights. This action will allow their clients to better understand the behavior of their customers by using all the data available through both companies. Intercom’s clients are now able to track the behavior of their customers on other websites. “This integration means our customers not only can understand what their customers do on their own site (e.g., what feature they use or what product they buy), but now they can track what their customers do on other sites as well (e.g., what topics they’re interested in or whether they retweeted a link)” (Intercom. One example is that Intercom’s clients now have access to Reddit when looking at their website’s traffic report. This type of information can be useful for brands to better understand their customers’ needs and interests and therefore improve their relationship with them.

  • Benefits of Integration of Intercom and Konnect Insights
  • The integration between these two companies has several benefits. First, it allows businesses to better understand their customers’ needs and interests. Thus, companies can better meet the expectations of their customers and increase their sales. A second benefit is that businesses can better communicate with their customers. For example, if a customer mentions a brand on another website such as Reddit, an employee from that brand can send them a message to thank them for the mention. A third benefit is that this integration makes it easier for companies to recruit employees. In fact, when an employee leaves a company after working there for a while, it is common that he or she shares work experience about that company on social media websites such as Linkedin or Facebook. By accessing these websites through Konnect Insights, companies can find out if potential candidates are discussing their company on those websites and decide whether or not to contact them. For instance, if an employee of a company discusses how he or she left his position at another company because he wanted to work in a more innovative environment, this company may contact him to see if he would be interested in working for them in order to be more innovative; this would benefit both parties because the candidate wants to work in an innovative environment and the company needs someone who wants to be innovative. A fourth benefit is that businesses can better connect with potential clients. For instance, if a company does not receive any leads from LinkedIn then they can look at Konnect Insights to see if potential clients are talking about them or their products on Reddit. This would give them an idea of where they need to focus their efforts to better attract new clients. Finally, businesses can get real-time insight about what is happening on the internet right now in order to answer important questions or react quickly to changes in customer behavior.

    The integration between these two companies has many benefits for businesses. It allows them to better understand their customers’ preferences and needs so they can meet them and gain new clients in return. It also allows businesses to better communicate with their customers by sending them messages when they mention them on other websites or showing interest in their products; this builds a better relationship between the two parties which leads to higher sales for the companies. The integration of Intercom and Konnect Insights provides businesses with powerful tops to understand their customers’ habits while providing them with more personalized service.

    The process to integrate Intercom and Klaviyo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.