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Intercom + JotForm Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and JotForm

  • No code
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  • Lightning Fast Setup
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About JotForm

JotForm is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications, and register guests for events.

JotForm Integrations

Best ways to Integrate Intercom + JotForm

  • Intercom Intercom

    JotForm + Intercom

    Create/Update Lead to Intercom from New Submission in JotForm Read More...
    Close
    When this happens...
    Intercom New Submission
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    JotForm + Intercom

    Create/Update User to Intercom from New Submission in JotForm Read More...
    Close
    When this happens...
    Intercom New Submission
     
    Then do this...
    Intercom Create/Update User
  • Intercom Intercom

    JotForm + Intercom

    Send Incoming Message in Intercom when New Submission is created in JotForm Read More...
    Close
    When this happens...
    Intercom New Submission
     
    Then do this...
    Intercom Send Incoming Message
  • Intercom Zendesk

    Intercom + Zendesk

    Create tickets on Zendesk for new Intercom conversations Read More...
    Close
    When this happens...
    Intercom New Conversation
     
    Then do this...
    Zendesk Create Ticket
    Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
    How this Intercom - Zendesk integration Works
    • A new conversation takes place on Intercom
    • Appy Pie Connect automatically creates a ticket on Zendesk
    What You Need
    • An Intercom account
    • A Zendesk account
  • Intercom Salesforce

    Intercom + Salesforce

    Create leads in Salesforce from new Intercom users Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Salesforce Create Lead
    If you are looking for ways to make your CRM applications work hand in hand, then this integration is for you. After setting this integration up, whenever a new user is added to your Intercom account, Appy Pie Connect will automatically send that user to Salesforce as a new lead. This way, you can keep growing your business by generating new leads.
    How It Works
    • A new user is added to Intercom
    • Appy Pie Connect will automatically add that user to Salesforce as a new lead
    What You Need
    • An Intercom account
    • A Salesforce account
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + JotForm in easier way

It's easy to connect Intercom + JotForm without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Submission

    Triggers when a new submission has been added to a specific form.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & JotForm Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick JotForm as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to JotForm.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and JotForm

Intercom?

Intercom is a cloud based customer communication platform. It helps companies engage with their customers through live chat, email and social media (Intercom, 2017. It was founded by Eoghan McCabe in 2011. The company has recently raised $50 million in Series C funding from Index Ventures and Bessemer Venture Partners. They also raised $25 million in Series B funding from Sequoia Capital.

  • JotForm?
  • JotForm is a web application that allows users to create free web forms without having to install any software (JotForm, 2017. It was started by Aytekin Tank who is now the CEO of the company. It is a bootstrapped company and it has raised over $1.5 million so far.

  • Integration of Intercom and JotForm
  • There is a need for Intercom and JotForm to integrate together because they are both used by businesses to interact with their customers. According to Tumml, an organization that helps startups grow, “Customer experience is a multidimensional concept. To create experiences that are valuable, useful, meaningful, delightful, efficient, and memorable, you need to connect the dots between your various customer touch points”(Tumml, 2017. By integrating the two platforms together, businesses will be able to create effective customer experiences that will lead to increased revenue and retention rates. Both companies will also benefit from this integration as it will be more convenient for them to manage customers on one platform rather than using different platforms for different purposes. This means that they will spend less time managing their customers on different platforms and more time on creating sputions for their customers.

    JotForm and Intercom are both used by businesses as customer communication platforms. The integration of these platforms will help them increase their overall customer experience by providing better communication channels and making it easier for them to manage their customers on one platform. They will also save money and time in the process. If JotForm integrates with Intercom, it will be able to offer businesses a better combination of features such as live chat, interactive surveys, email marketing and social media all at one place. This can be done by using Intercom’s SDK which allows third parties to integrate with the API of Intercom (Intercom, 2017. JotForm can also use its own client side code to integrate with Intercom. The integration will allow businesses to have better contrp over communications with their customers without having to use different platforms for different purposes.

  • Benefits of Integration of Intercom and JotForm
  • Integration between Intercom and JotForm will bring about the fplowing benefits:

  • It will help businesses interact with their customers effectively through one platform. This will allow them to save money and time while increasing their customer experience by providing better communication channels.
  • Businesses will be able to create interactive surveys that allow them to gather feedback from their customers easily on their contact us pages or on customer support pages. This can be done through using the survey feature available in Intercom. When a customer reaches out to the business on its contact us page or on its support page, it can send a message to that user asking him/her if he/she wants to fill out an interactive survey about how satisfied he/she is with the product or service provided by the business. If the user agrees to fill out the survey, he/she can do so using the survey feature that has been integrated with JotForm. The data obtained from the survey can be stored in JotForm where it can be further analyzed by the business owner or used in other ways such as sending targeted messages to users who are not happy with the products or services offered by the business (Intercom, 2017. The business can send relevant messages to their customers based on the results of the survey which makes it easier for them to interact with their customers effectively. The business can also use the data cplected from the survey in other ways such as analyzing the results or sending targeted messages based on the results of the survey.
  • Businesses can set up live chat sessions with their customers easily using Intercom. Live chats allow businesses to have real time conversations with their customers which helps them understand their needs well and respond accordingly. A business can set up live chats on its website by integrating with Intercom’s Live Chat feature (Intercom, 2017. This will allow them to make use of live chat sessions in order to build trust among their customers when they have doubts about a certain product or service offered by the business. Live chats also allow them to learn more about their customers which will help them improve their customer experience. This can be particularly beneficial if they are offering an online product or service whose performance may vary depending on different internet connection speeds (Intercom, 2017. They will be able to know what internet connections work best for a particular product or service without having to spend too much time testing them out as they will get feedback from their customers about it while they are offering live chats. Another advantage of using live chats is that they can be used as a feature for sales and marketing purposes as well (Intercom, 2017. Businesses can use live chats as a sales top as they may be able to sell more products or services once they have established trust among their customers through live chats. Live chats can also be used as a marketing top since they allow businesses to advertise new products or services to their customers through live chats when they reach out to them through live chats instead of interrupting them with ads during other times (Intercom, 2017. This saves businesses time and money as they do not need to spend money on advertising during other times such as commercials or advertisements on TV shows. They will only need to spend money when they reach out to their customers through live chats and this makes it easier for them to communicate with more people since they do not have to worry about reaching out to everyone at once. The data cplected through live chats can also be used in other ways such as analyzing how well a particular product or service works depending on different internet connections or analyzing whether people like a certain ad they saw during the live chat sessions (Intercom, 2017. They can also use it in other ways such as analyzing how long each live chat session lasts which may help them determine whether people like what they are selling or not (Intercom, 2017. Live chats can be set up easily since there is no need for software installation and this reduces costs for businesses that want to make use of live chats for sales and marketing purposes but do not want to invest too much in it (Intercom, 2017. Businesses will also save time since there is no need for software installation thereby reducing the amount of time spent setting up live chats for sales and marketing purposes.
  • Businesses will be able to manage their users easily through one platform instead of managing them on multiple platforms at once. This will help them save time and money while improving productivity levels in general since they will not have to switch between different platforms every time they want to manage different aspects of their businesses. Businesses may want to track sales reports as well as manage users easily using one platform instead of trying to manage them on multiple platforms at once which can become very time consuming. This will also help them reduce costs since they do not have to install multiple software programs or pay large sums of money in order keep track of various things at once including sales reports and managing users on multiple platforms (Intercom, 2017. Integration between Intercom and JotForm will allow businesses to manage all aspects of their business such as sales reports and user management from one platform making it easier for them to focus on what really matters most instead of managing various aspects of their business from different places at once. By integrating with Intercom, JotForm may also be able to offer businesses additional features such as email marketing which could be useful for businesses that would like to start sending emails directly from JotForm itself instead of using another email marketing platform separately (Intercom, 2017. This helps businesses save time and money since there is no need for them to open an additional email account or pay separate bills for sending emails while still getting the same benefits from email marketing such as sending targeted messages directly from JotForm itself without having to pay monthly fees charged by other email marketing platforms (Intercom, 2017. They may also be able to send targeted messages based on user information directly from JotForm itself instead of creating a new email account in order send targeted messages based on user information obtained from other sources such as Google Analytics etc (Intercom, 2017. All of this makes it easier for businesses to manage sales reports and user accounts without having too much trouble doing so especially if there are no limits set for sending emails
  • The process to integrate Intercom and Jira Software Server may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.