Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
JotForm is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications, and register guests for events.JotForm Integrations
JotForm + IntercomSend Incoming Message in Intercom when New Submission is created in JotForm Read More...
It's easy to connect Intercom + JotForm without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers when a new submission has been added to a specific form.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Intercom is a cloud based customer communication platform. It helps companies engage with their customers through live chat, email and social media (Intercom, 2017. It was founded by Eoghan McCabe in 2011. The company has recently raised $50 million in Series C funding from Index Ventures and Bessemer Venture Partners. They also raised $25 million in Series B funding from Sequoia Capital.
JotForm is a web application that allows users to create free web forms without having to install any software (JotForm, 2017. It was started by Aytekin Tank who is now the CEO of the company. It is a bootstrapped company and it has raised over $1.5 million so far.
There is a need for Intercom and JotForm to integrate together because they are both used by businesses to interact with their customers. According to Tumml, an organization that helps startups grow, “Customer experience is a multidimensional concept. To create experiences that are valuable, useful, meaningful, delightful, efficient, and memorable, you need to connect the dots between your various customer touch points”(Tumml, 2017. By integrating the two platforms together, businesses will be able to create effective customer experiences that will lead to increased revenue and retention rates. Both companies will also benefit from this integration as it will be more convenient for them to manage customers on one platform rather than using different platforms for different purposes. This means that they will spend less time managing their customers on different platforms and more time on creating sputions for their customers.
JotForm and Intercom are both used by businesses as customer communication platforms. The integration of these platforms will help them increase their overall customer experience by providing better communication channels and making it easier for them to manage their customers on one platform. They will also save money and time in the process. If JotForm integrates with Intercom, it will be able to offer businesses a better combination of features such as live chat, interactive surveys, email marketing and social media all at one place. This can be done by using Intercom’s SDK which allows third parties to integrate with the API of Intercom (Intercom, 2017. JotForm can also use its own client side code to integrate with Intercom. The integration will allow businesses to have better contrp over communications with their customers without having to use different platforms for different purposes.
Integration between Intercom and JotForm will bring about the fplowing benefits:
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