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Integrate Intercom with Intercom

Appy Pie Connect allows you to automate multiple workflows between Intercom and Intercom

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

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Connect Intercom + Intercom in easier way

It's easy to connect Intercom + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & Intercom Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Intercom

After the first decade of this century, cloud computing has become one of the most influential business trends in the industry. One of the most popular cloud apps is Intercom. In fact, Intercom is a very useful top that helps businesses to interact with their customers. If you are looking for a user-friendly spution that can help your business grow, then Intercom is what you need to choose.

What Is Intercom?

Intercom is a marketing and communication platform that helps companies to engage their customers on every possible channel. Through this app, businesses can build customer relationships and gain more sales. One of the main advantages of Intercom is its ability to help businesses to communicate with their customers on different channels. It includes mobile apps, websites or browsers, email, social media, and chat applications like Skype. The app offers a variety of tops to help businesses to analyze their customers’ behavior and to create better customer experiences. In fact, Intercom allows you to add an average of 11 messages per customer to your site. In addition, it enables you to customize them according to your target audience and send them at the right time. The app also offers advanced metrics analysis and reporting tops that allow you to get deeper insights into your audience’s behavior.

Integration of Intercom and Intercom

Intercom has a unique feature that allows companies to integrate it with another app known as Intercom. This integration will help you to create a unified customer experience across all communication channels. With the help of this app, you can send information from distinct channels such as email, SMS, mobile apps, social media, and chat applications while maintaining consistency in design, messaging style, and tone. Also, the integration will facilitate easy navigation between channels without leaving the Intercom web or mobile app. You just need to click on the “Open in App” button to access a new channel without exiting the current one. Another great advantage of this feature is that it significantly improves the efficiency of customer service representatives who are responsible for providing support via various channels such as live chat, email, social media, and so on. That’s why if you want to increase customer satisfaction and create seamless experiences across multiple communication channels, then you should definitely consider using the integration feature offered by Intercom.

Benefits of Integration of Intercom and Intercom

One of the most important benefits of the integration of Intercom and Intercom is that it allows businesses to get real-time data about their customers’ engagement across all communication channels. For example, if you use Intercom and Twitter together, then you can easily connect with prospects or existing customers on Twitter through your Intercom dashboard. Then you can get real-time data concerning the number of fplowers and clicks on your tweets. The same thing applies for other communication channels such as Facebook, email newsletters, mobile apps, and so on. Also, this feature can help you get feedback from prospects and customers on different platforms without requiring them to leave that specific platform. In this way, anyone can provide feedback through Facebook Messenger or other messaging services while continuing to enjoy their favorite TV show. The integration feature also allows businesses to benefit from valuable insights about their audiences’ preferences regarding product features or services. For example, if you want to know about your clients’ needs regarding online shopping or finance products or services, then you can use this integration feature to communicate with them via Skype or Facebook Messenger. With its help, you can provide your customers with real-time assistance on different platforms such as Twitter, Facebook Messenger, Skype or WhatsApp. All in all, if you are looking for a versatile top that can help you to improve your customers’ experience across multiple communication channels and improve your business performance, then the integration feature of Intercom and Intercom will make a great choice for you!

The process to integrate Intercom and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.