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Intercom + Google Docs Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and Google Docs

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Google Docs

Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.

Google Docs Integrations
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Best ways to Integrate Intercom + Google Docs

  • Intercom Intercom

    Google Docs + Intercom

    Create/Update Lead to Intercom from New Document in Google Docs Read More...
    Close
    When this happens...
    Intercom New Document
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    Google Docs + Intercom

    Create/Update User to Intercom from New Document in Google Docs Read More...
    Close
    When this happens...
    Intercom New Document
     
    Then do this...
    Intercom Create/Update User
  • Intercom Intercom

    Google Docs + Intercom

    Send Incoming Message in Intercom when New Document is created in Google Docs Read More...
    Close
    When this happens...
    Intercom New Document
     
    Then do this...
    Intercom Send Incoming Message
  • Intercom Intercom

    Google Docs + Intercom

    Create/Update Lead to Intercom from New Document in Folder in Google Docs Read More...
    Close
    When this happens...
    Intercom New Document in Folder
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    Google Docs + Intercom

    Create/Update User to Intercom from New Document in Folder in Google Docs Read More...
    Close
    When this happens...
    Intercom New Document in Folder
     
    Then do this...
    Intercom Create/Update User
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + Google Docs in easier way

It's easy to connect Intercom + Google Docs without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Document

    Triggers when a new document is added (inside any folder).

  • New Document in Folder

    Triggers when a new document is added to a specific folder (but not its subfolders).

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & Google Docs Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Google Docs as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Google Docs.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Google Docs

Google Docs is a document creation top that allows multiple users to create and read documents through a browser. Google doc’s main strength is its sharing functionality, which allows users to put a document in shared mode, making it so anyone with the link can view the document and make changes. This is incredibly convenient for businesses, because it reduces email traffic and helps keep documents organized. For example, a company may use Google Docs for their employee handbook, which would allow all employees to contribute to the same document and reference it as needed.

Intercom is a SaaS software company that provides user engagement tops for businesses. Intercom’s primary purpose is to help businesses manage communication with customers. They provide live chat, customer support emails and feedback surveys. Intercom also recently released a new feature called “actions” which allows for automation of certain tasks based on specific triggers, similar to IFTTT (If This Then That. or Zapier.

Integration of Intercom and Google Docs allows companies to harness the benefits of both products. For example, a company may want their employees to have access to their company handbook, but they also may want each employee to be able to go through the handbook at their own pace. By using Google Docs to create the handbook, companies can put it into shared mode and have every employee have access to the document. Because the document is hosted on Google Docs, every employee can see changes that other employees make without having to send an email about the change. If someone needs help with something in the handbook, they can ask for help through Intercom, which saves time by reducing email traffic caused by having to ask for help on an internal messaging system.

Google Docs and Intercom have both been successful in their own right, but they both have room to improve. Google Docs could be improved by creating an easier way for multiple users to edit documents online. However, Google Docs still has a lot of room to grow in terms of its integrations with other applications and programs. A company can easily integrate Google Docs with Gmail or Outlook by sharing a link with employees, but there are not many third-party applications that allow for this kind of integration. The future of Google Docs could be very bright if Google decides to continue improving its integrations with other applications and programs.

Intercom has been very successful in its ability to provide user engagement tops for businesses. It has done so by providing features that are helpful for business owners and their customers. Intercom has continued improving its product with new features like “actions” which allow a business owner to automate actions related to their business. Actions allows them to automatically respond to customers and send messages when a new customer signs up for their service using Intercom. This allows businesses to save time and money by not having to manually deal with customer requests.

The process to integrate Intercom and Google Contacts may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.