?>

Intercom + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best ways to Integrate Intercom + Freshservice

  • Intercom Intercom

    Freshservice + Intercom

    Create/Update Lead to Intercom from New User in Freshservice Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    Freshservice + Intercom

    Create/Update User to Intercom from New User in Freshservice Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Intercom Create/Update User
  • Intercom Intercom

    Freshservice + Intercom

    Send Incoming Message in Intercom when New User is created in Freshservice Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Intercom Send Incoming Message
  • Intercom Intercom

    Freshservice + Intercom

    Create/Update Lead to Intercom from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Intercom New Ticket
     
    Then do this...
    Intercom Create/Update Lead
  • Intercom Intercom

    Freshservice + Intercom

    Create/Update User to Intercom from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Intercom New Ticket
     
    Then do this...
    Intercom Create/Update User
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + Freshservice in easier way

It's easy to connect Intercom + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Intercom & Freshservice Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Freshservice

Intercom is a SaaS communication top for businesses. It allows individuals to interact with customers, send emails and messages to them. It also allows businesses to track their clients’ actions and the history of communications between them. Intercom helps companies analyze behavior and manage customers’ expectations. It is used by many leading companies, including Facebook, Hubspot and Shopify.

On the other hand, Freshservice is a customer service system that allows companies to provide interactive and timely customer service. Freshservice allows companies to monitor user issues in real time on their website, helping them spve problems of their customers in an effective manner. The system allows companies to communicate with users through social networks and email. Freshservice gives companies the ability to create and monitor tickets, track replies and assign tickets to relevant personnel. The system also provides detailed reports about users’ activity and cases.

  • Integration of Intercom and Freshservice
  • The integration of Intercom and Freshservice allows companies to have a single point of contact for all customer service issues in the company. Customers can use one integrated chat window, and, therefore, it is not necessary for them to switch between two systems in case they want to contact the company via chat or email. This integration makes communication between users and companies more efficient and saves time. In addition, the integrated system allows customers to get a detailed overview of all the issues they have encountered with the company.

  • Benefits of Integration of Intercom and Freshservice
  • Integration of Intercom and Freshservice offers many benefits to both companies and customers. The integration saves time and helps improve efficiency of communication between users and businesses. It allows businesses to receive immediate feedback from their customers, which has a positive effect on their reputation. It also allows companies to save money on additional software. As a result, the companies can focus on developing their core business activities rather than maintaining customer relations management systems.

    In conclusion, it is possible to integrate Intercom and Freshservice. The integration provides many benefits to businesses and customers alike. Companies can focus on improving their core business activities rather than maintaining customer relations management systems. Customers can get faster responses from the company regarding their complaints or suggestions. In addition, the integrated system allows customers to get a detailed overview of all the issues they have encountered with the company.

    The process to integrate Intercom and Freshsales may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.