?>
  1. App Directory
  2. Intercom
  3. Integrations
  4. Drift

Intercom + Drift Integrations

Appy Pie Connect allows you to automate multiple workflows between Intercom and Drift

  • No code
  • No Credit Card
  • Lightning Fast Setup
Intercom Integrations
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Drift

Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.

Drift Integrations

Best ways to Integrate Intercom + Drift

  • Intercom Drift

    Intercom + Drift

    Create or Update Contact From External to Drift from New User in Intercom Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Drift Create or Update Contact From External
  • Intercom Drift

    Intercom + Drift

    Update Known Contact in Drift when New User is created in Intercom Read More...
    Close
    When this happens...
    Intercom New User
     
    Then do this...
    Drift Update Known Contact
  • Intercom Drift

    Intercom + Drift

    Create or Update Contact From External to Drift from New Conversation in Intercom Read More...
    Close
    When this happens...
    Intercom New Conversation
     
    Then do this...
    Drift Create or Update Contact From External
  • Intercom Drift

    Intercom + Drift

    Update Known Contact in Drift when New Conversation is created in Intercom Read More...
    Close
    When this happens...
    Intercom New Conversation
     
    Then do this...
    Drift Update Known Contact
  • Intercom Drift

    Intercom + Drift

    Create or Update Contact From External to Drift from New Lead in Intercom Read More...
    Close
    When this happens...
    Intercom New Lead
     
    Then do this...
    Drift Create or Update Contact From External
  • Intercom {{item.actionAppName}}

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Intercom + Drift in easier way

It's easy to connect Intercom + Drift without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Message

    Triggers each time when a new message in a conversation is received.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

Show All

How Intercom & Drift Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Drift as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Drift.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and Drift

Intercom

Intercom is a customer communication platform. It has been used in the startup industry since 2011. Its main users are startups and small businesses. It’s used to communicate with customers through live chat, email, and phone calls. One of the most important features of Intercom is the ability to use it for onboarding and retention.

Drift

Drift is a customer communication platform as well. It was founded in 2011 by Suhas and David Cancel. They have seen the advantages of integrating Intercom into their product. Drift has been used in a variety of industries such as technpogy, education, and e-commerce. The main feature that sets Drift apart from Intercom is the ability to use it for onboarding, automation, and engagement.

Integration of Intercom and Drift

The two platforms are very similar in that they are both used for communication with clients. However, they differ in how they handle specific situations like onboarding, automation, and engagement. Since they are so similar they can easily be integrated together. This allows businesses to get the best of both worlds. The integration allows for an easier way to communicate with customers. There’s no need to switch between multiple platforms which saves time and energy.

Benefits of Integration of Intercom and Drift

Integration of these two platforms allows for a lot of benefits for businesses and customers alike. Businesses benefit from the cost saving features associated with only needing one platform to handle communication. Customers benefit with better communication and more ways to interact with their business. The two platforms work together seamlessly and save time, money, and resources while making the experience better for all parties invpved.

The process to integrate Intercom and Drift may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Suggested Integrations