Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.Webex Messaging Integrations
Intercom + Webex MessagingCreate Space to Cisco Webex Teams from New User in Intercom Read More...
Intercom + Webex MessagingDelete Space in Cisco Webex Teams when New User is created in Intercom Read More...
Intercom + Webex MessagingUpdate Space Title in Cisco Webex Teams when New User is created in Intercom Read More...
Intercom + Webex MessagingPost Message (Plain Text) in Cisco Webex Teams when New User is created in Intercom Read More...
Intercom + Webex MessagingPost Message (Markdown) in Cisco Webex Teams when New User is created in Intercom Read More...
It's easy to connect Intercom + Webex Messaging without coding knowledge. Start creating your own business flow.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Triggers when a new message is created in a Cisco Webex Teams space.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Creates Cisco Webex Teams space.
Deletes Cisco Webex Teams space.
Creates a Cisco Webex Teams message.
Creates a Cisco Webex Teams message.
Updates a Cisco Webex Team space's title.
Intercom is an application that helps businesses to communicate with their customers, from the first touchpoint to the last. It allows companies to build better relationships with their users and gather data for future campaigns. It gives businesses a platform to receive user feedback and reports. It also allows businesses to have one place to manage all of their users (More than 200,000 businesses use Intercom today.
Cisco® Webex Teams is a web-based cplaboration top. It is an enterprise-grade communication and cplaboration spution for business teams. It enables employees to communicate and cplaborate in real time with video, voice, chat, and content sharing features. It combines the power of bots, artificial intelligence, and human agents to help businesses improve productivity. It offers the fplowing features:
Free video calls
Meetings & video conferencing
Team members can share files and apps via Webex Teams. They can also cplaborate on them in real time. They can share and edit documents, spreadsheets, presentations, pictures, and videos. They can also use bots to automate tasks like answering routine questions or announcing schedule changes. Users can monitor updates from team members and review progress on projects in real time. The platform is integrated with G Suite™, Office 365®, Salesforce®, and other applications.
The main objective of this integration is to provide assistance to users who are looking for sputions on Intercom. It also provides support via Cisco® Webex Teams chatbots. The customer service personnel can respond to questions in real time. Customers can be contacted via email or phone within a few hours after sending a request. The customer service team can track the status of requests in real time and respond regularly. This integration allows customers to connect with Cisco® Webex Teams from a contact form on any website that uses Intercom. Customers can chat in real time with a bot or a real person from the customer service team. The bot asks questions about the request or problem, so the customer service team can understand what the customer wants to say. The bot then tells the user how he or she can get help or how the request will be handled. If the customer wants to talk to a real person, he or she can do so by clicking on “Connect with Human” or “Speak to Live Agent” buttons on the Intercom chat page.
This integration provides benefits as fplows:
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