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Integrate Intercom with BigCommerce

Appy Pie Connect allows you to automate multiple workflows between Intercom and BigCommerce

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About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About BigCommerce

BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.

BigCommerce Integrations
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Best ways to Integrate Intercom + BigCommerce

  • Intercom Integration BigCommerce Integration

    Intercom + BigCommerce

    Create Customer to BigCommerce from New User in Intercom Read More...
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  • Intercom Integration BigCommerce Integration

    Intercom + BigCommerce

    Create Customer Address to BigCommerce from New User in Intercom Read More...
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    BigCommerce Integration Create Customer Address
  • Intercom Integration BigCommerce Integration

    Intercom + BigCommerce

    Create Coupon (Category) to BigCommerce from New User in Intercom Read More...
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    Intercom Integration New User
     
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    BigCommerce Integration Create Coupon (Category)
  • Intercom Integration BigCommerce Integration

    Intercom + BigCommerce

    Update Product Inventory in BigCommerce when New User is created in Intercom Read More...
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    BigCommerce Integration Update Product Inventory
  • Intercom Integration BigCommerce Integration

    Intercom + BigCommerce

    Create Product to BigCommerce from New User in Intercom Read More...
    Close
    When this happens...
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    Then do this...
    BigCommerce Integration Create Product
  • Intercom Integration {{item.actionAppName}} Integration

    Intercom + {{item.actionAppName}}

    {{item.message}} Read More...
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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
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    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Intercom + BigCommerce in easier way

It's easy to connect Intercom + BigCommerce without coding knowledge. Start creating your own business flow.

    Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Customer

    Triggers when a new customer is added.

  • New Order

    Triggers when a new order is placed.

  • New Order With Line Item

    Triggers when a new order is placed (with line item support).

  • New Product

    Triggers when a new product is added.

  • New/Updated Product

    Triggers when a new or updated product occur.

  • Updated Product

    Triggers when a product is updated.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Coupon (Category)

    Creates a new coupon attached to a category.

  • Create Customer

    Creates a new customer.

  • Create Customer Address

    Adds a new address to an existing customer.

  • Create Product

    Creates a new product.

  • Update Product Inventory

    Update a new product to an existing product.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Intercom & BigCommerce Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick BigCommerce as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to BigCommerce.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Intercom and BigCommerce

Intercom?

Intercom offers a customer communication spution that helps companies to communicate with their customers. It is a cloud-based software that enables companies to engage their customers throughout the lifecycle. The company was co-founded in 2011 by Eoghan McCabe, Des Traynor, and David Barrett. It is headquartered in San Francisco, California.

Intercom’s main product is Intercom.io which is an all-in-one communication platform which allows businesses to communicate with their customers. It has an online chat widget that allows users to message visitors who are on their website. It also integrates with popular email providers such as Gmail, Outlook, and Yahoo Mail. This platform also enables businesses to send automated messages to their website visitors. For example, if someone leaves a comment on your website, you can set up a rule for the Intercom system to send them a message asking you if they have any questions about your products or services.

Intercom also has an analytics dashboard that delivers key metrics and insights about your audience. You can view reports about how many people are using your site and what areas of your website are most popular. You can use this data to evaluate what changes you want to make to your website, as well as where you should focus your marketing efforts.

  • BigCommerce?
  • BigCommerce is a platform that allows users to create an online store. This is a fully hosted ecommerce software that is designed to help small business owners who want to start their own ecommerce store.

    BigCommerce has many features that allow users to create an online store without having to develop a website from scratch. This platform allows users to manage inventory, orders, customers, and templates all from one place. It also provides access to BigCommerce’s App Store, where users can find apps that integrate with the BigCommerce platform. There are many apps available for BigCommerce that enable users to order supplies and products directly from their ecommerce stores.

    For example, if you need shirts for your business, you can search through the App Store and find an app called Printful that allows you to order shirts directly from the Printful website. You can order as many shirts as you need and download the designs directly onto your store by selecting the shirt design, cpor, size, and quantity. When customers order the shirts from your ecommerce store, Printful will print the shirts and ship them to your business address. You can set up recurring orders so that whenever you want to order more shirts, you can do so without having to go through the process of ordering the shirts again every time.

  • Integration of Intercom and BigCommerce
  • The integration of Intercom and BigCommerce will provide positive benefits for the companies’ customers. It will give the companies the ability to share information about their businesses with each other's users in order to increase engagement between their customers and improve customer satisfaction. The integration of Intercom and BigCommerce will provide value for both companies by allowing them to share information with each other's customers and interact with each other's users in order to provide better customer service, create positive experiences for their customers, and increase retention rates.

    Intercom allows businesses to send messages or emails to their website visitors when they leave comments on their websites. If a user leaves a comment on BigCommerce’s website asking a question about a particular product or service offered by BigCommerce, an employee from Intercom can send them an email via Intercom asking them if they have any questions about the product or service. This will allow employees from BigCommerce to respond quickly and efficiently while also making it easier for customers to get in touch with someone at BigCommerce when they need assistance with a particular product or service offered by BigCommerce. This integration will simplify customer service issues for both companies by allowing both companies’ customers to get in touch with support representatives from both companies’ websites easily.

    Additionally, integrating Intercom and BigCommerce will allow businesses from each platform to view key performance metrics about their customers in one place rather than needing multiple sources of information. By combining information from both platforms into one dashboard, it will be easier for businesses from each platform to access information about their customers through Intercom’s analytics dashboard. This integration will make it easier for businesses from both platforms to assess whether their customer retention rates are high enough or whether they need to make changes to their websites in order to improve customer retention rates. With more accurate data on customer retention rates, businesses from both platforms will be able to make more informed decisions about how they market their services and products through their websites in order to improve customer retention rates and increase revenue for their businesses.

  • Benefits of Integration of Intercom and BigCommerce
  • The integration of Intercom and BigCommerce will benefit both companies by increasing customer loyalty, improving customer satisfaction levels, and creating better experiences for customers with both companies’ websites.

    Integrating Intercom and BigCommerce will make it easier for businesses from both platforms to reach out to customers who visit their sites frequently but do not make purchases on either platform very often. By enabling businesses from both platforms to reach out to their customers through the other platform’s messaging system, it will be easier for businesses from both platforms to keep in touch with customers who do not make frequent purchases through either platform but still visit each company’s website regularly in order to learn about new products or services being offered on each company’s platform. Since these types of customers are usually more difficult for businesses from either platform to retain because they do not make purchases very often, this integration will help businesses from both platforms retain these types of customers more effectively by giving them more tops that enable them to keep in touch with these types of customers more easily than before. This integration will benefit businesses from both platforms by giving them more tops that enable them to retain more of their customer base by keeping in touch with customers who do not make frequent purchases through either platform but still visit each company’s website regularly in order to learn about new products or services being offered on each company’s platform.

    Additionally, integrating Intercom and BigCommerce will benefit both companies by helping businesses from both platforms track whether their recent changes have improved customer satisfaction levels on each of their platforms. When making changes on one platform that affect a large number of customers on the other platform, it is difficult for businesses from either platform to know whether those changes have improved customer satisfaction levels unless they have access to real time data about customer behavior on the other platform’s website. Integrating Intercom and BigCommerce will allow businesses from either platform to view real time data about what changes are affecting their customers on the other platform and whether those changes are improving or negatively affecting customer satisfaction levels on either platform. This integration will benefit businesses from both platforms by making it easier for them to track whether changes they are making regarding their offerings or services are positively impacting customer satisfaction levels on each platform or negatively impacting customer satisfaction levels on each platform so they can make adjustments accordingly in order to improve overall user experience on either platform’s website.

    The process to integrate Intercom and Basin may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.