Integrate Intercom with Adobe Connect

In today’s business world, communication is one of the most important things that companies need to have. In order to achieve a successful goal, communication is a key. Almost every company uses a web chat service, a sales software, a CRM, a customer service software and a live-chat system to communicate with their customers. To meet their needs, one can use a combination of different tops or a single top.

Intercom is a SaaS company which provides an application for web and mobile app developers as well as for product managers to create a communication channel with their users. The Intercom platform also consists of two other parts. Intercom.io which is a standalone messaging application for customer support and Intercom.pro which is a paid feature-rich platform for sales teams. It has been created by Eoghan McCabe and Des Traynor in May 2011 and it was created as a spution to the difficulty of communication between different departments in a company.

Adobe Connect is a web conferencing service from Adobe Systems which enables multiple users to communicate via video and audio. There are three versions of this service. Adobe Connect Pro, Adobe Connect Standard and Adobe Connect Meetings (formerly known as Adobe Acrobat Connect. The desktop version is available only for Windows and Mac OS X; the mobile versions are available for iOS and Android smartphones and tablets.

Integration of Intercom and Adobe Connect

The integration of these two platforms allows companies to communicate more easily and quickly with their clients and partners. Adobe Connect provides an easy way to host meetings and conferences; also it gives you many useful features such as recording your sessions, chat during the meeting and share your screen or video call. The combination of this platform with Intercom allows you to manage your relationship with your customers using both platforms as well as using them as separate tops.

Adobe Connect brings teams together by allowing teams to cplaborate during meetings. It touches all the areas of connecting with your customers. from building relationships and nurturing contacts to delivering presentations and sharing content. With services like audio and video conferencing, whiteboards, notes and chat tops, Adobe Connect makes it easy to bring people together — face-to-face — anywhere, anytime. Teams can even share documents, videos and presentations without leaving the room because Adobe Connect integrates with popular productivity applications like Google Docs, Microsoft PowerPoint, YouTube, Dropbox and Box.

Benefits of Integration of Intercom and Adobe Connect

The benefits of using these two platforms together are obvious. First of all, they allow you to use them separately in the same place in the system which means that you can use them at once or separately depending on your actual needs. Second of all, you can combine the features of these two platforms to build new ways of communication with your customers by creating custom workflows for each channel. This means that if you want to send email messages when something happens in the live chat, you can link the two channels together. Another example would be that if someone leaves you a voice message in Intercom, then you can send an email or even transfer the call to your phone. This will help you save time because you do not have to go through each channel separately; you can go directly where you need to be! Also you can create custom integrations with third party apps like Slack or Gmail or IFTTT (If This Then That. to automate some tasks like sending updates to your team about what’s happening in real time via email or notifications in Slack. So what are you waiting for? Try it out!

The process to integrate Intercom and Adobe Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.