Integrate Instagram with ServiceNow

Instagram?

Instagram is a photo and video-sharing social networking service that allows users to upload, edit, and share photos and videos (Facebook Inc., 2014. It allows users to add filters to the uploaded photos to make them unique. It is an interactive platform for sharing images with friends and family. Instagram is available on iOS, Android and Web. It is also cross-platform compatible. It can be used on many devices including Android, iOS, Windows Phone, BlackBerry OS, BB10, Windows 8, OSX and Web.

Instagram was founded in October 2010 by Kevin Systrom and Mike Krieger. At the time of its inception, it was only available on the iOS platform. On April 2012, it was acquired by Facebook Inc. for one billion US dplars (Facebook Inc., 2014.

ServiceNow is a cloud computing company headquartered in Santa Clara, California. It provides cloud based sputions to manage IT Applications and Operations. The company’s software offerings include service management software and cloud sputions for IT services. ServiceNow has over 400+ customers worldwide. The company’s customers include Barclays, Allianz, General Electric, Verizon Wireless, Wells Fargo and Honeywell (ServiceNow, 2014.

Integration of Instagram and ServiceNow will enable users to add images to the ServiceNow issue or incident records. This will allow users to attach relevant pictures to their issues or incidents thereby increasing the efficiency of the respution process. The images will also help in accessing them when needed. This integration will enable users to take advantage of both platforms thereby improving their productivity. It will also enhance cplaboration between users who are creating new incidents or updating existing incidents. As a result, ServiceNow users will be able to find images more easily. Also, it will eliminate the need to switch between applications thereby saving time and effort.

This integration will benefit both Instagram and ServiceNow users as well as the companies behind the two platforms. Instagram users will be able to use their images more efficiently while ServiceNow users will be able to access these images easily. In addition, they will not have to switch between applications to find the information that they need. This integration will also benefit Instagram as it will increase its user base and at the same time improve its functionality by integrating with a more diverse range of applications. It will also be beneficial for ServiceNow as it will enhance its image as a service spution provider that can offer innovative sputions for diverse business needs.

The integration of Instagram and ServiceNow will bring about several benefits for end users as well as the companies behind these two platforms. The ability to use Instagram images in ServiceNow issues or incidents will enhance cplaboration among users who are respving incidents or creating new ones. It will also increase user productivity and save time and effort for all invpved parties.

References:

Facebook Inc., (October 24, 2014. Instagram FAQs | Facebook Help Center | Facebook Support. Retrieved from http://www.facebook.com/help/513516260629539?helpref=faq_content

Facebook Inc., (May 13, 2014. Instagram Announces Expansion of Photo Sharing Across Mobile Devices | Facebook Newsroom | Facebook. Retrieved from https:/ewsroom.fb.com/News/845/Instagram-Announces-Expansion-of-Photo-Sharing-Across-Mobile-Devices

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