Integrate Instagram with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Instagram and Freshdesk

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About Instagram

Instagram is a photo and video sharing social networking service that allows you its users to share their photos and videos on the go.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Want to explore Instagram + Freshdesk quick connects for faster integration? Here’s our list of the best Instagram + Freshdesk quick connects.

Explore quick connects

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Connect Instagram + Freshdesk in easier way

It's easy to connect Instagram + Freshdesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Media Posted

    Triggers every time a photo or video is posted to your account.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Instagram & Freshdesk Integrations Work

  1. Step 1: Choose Instagram as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Instagram to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Instagram and Freshdesk


Instagram is a social networking site that was launched in October 2010. It is owned by Facebook, but it operates independently and is not integrated with the Facebook website. It allows users to share photos and videos either publicly or privately, fplow other users’ photos, and like photos. The service also allows users to share videos as short as 15 seconds in length.


Freshdesk is a cloud-based customer support software company headquartered in San Bruno, California. It offers a SaaS model for its services and customers. The company has offices in San Francisco, India and the Philippines. In 2014, it raised $37 million in Series C funding from Bessemer Venture Partners, Accel Partners, Google Capital, Tiger Global Management and others. In 2015, it raised $20 million in Series D funding led by Sequoia Capital and named Vijay Pande (former head of YouTube Analytics. as its chief executive officer.

Integration of Instagram and Freshdesk

Integration refers to a process through which two or more entities are brought together and act as a single entity. When one uses this process, they can achieve synergies between the entities. In my view, integration is necessary if you want to tap into the potential market. Instagram and Freshdesk integration will allow the user to send a request for the topic that they need help with through Instagram and get a response from Freshdesk. However, this integration is only available for Android devices as at now since Apple does not allow apps to access each other data on their phones. But there is an easy workaround for this; all you need to do is install an Android emulator on your computer and you will be able to use Instagram on your computer.

Benefits of Integration of Instagram and Freshdesk

The benefits of integration of these two platforms are numerous. One of the main benefits will be the increased efficiency at which Freshdesk can respond to its clients’ requests. With the integration of these two platforms, Freshdesk will be able to respond to clients’ requests faster because any client who makes a request will have it sent directly to their mobile device. This means that they will be able to react immediately when they receive a client request on Instagram as opposed to doing it manually through the web. This will increase Freshdesk’s efficiency because it will be able to respond to more clients at any given time.

Another benefit of integrating Instagram and Freshdesk will be the increased visibility of Freshdesk in the market because Instagram has millions of users. Therefore, by integrating it with Instagram, Freshdesk will be able to reach out to many more people which will mean that they will be able to have more clients than before. If a person has a problem with something and wants it respved, then they should contact someone who can spve their problem quickly and efficiently. Since Freshdesk will respond to clients’ requests faster, they can guarantee that they can spve any issue that a client may have quickly and efficiently which will make them gain more clients than before.

In conclusion, we can see that integration of Instagram and Freshdesk will bring many benefits such as increased efficiency in responding to clients’ requests, increased visibility for Freshdesk in the market, and increased number of clients for Freshdesk since they will respond to clients’ requests faster than before.

The process to integrate Instagram and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm