Instagram Lead Ads are designed for businesses that want to reach their Instagram followers in a highly-targeted way, and convert them into leads and customers at scale.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Instagram Lead Ads + FreshdeskCreate Contact to Freshdesk from New Lead in Instagram Lead Ads Read More...
Instagram Lead Ads + FreshdeskCreate Ticket to Freshdesk from New Lead in Instagram Lead Ads Read More...
Instagram Lead Ads + TwilioReceive Twilio Message for Every New Lead on Instagram Lead Ads Read More...
Instagram Lead Ads + SlackGet notifications in a Slack Channel for new Instagram Lead Ads leads Read More...
Now you can get Instagram Lead Ad Leads notifications in Slack so that your team can quickly respond to them. With our easy to use automation platform, you can sync your Slack and Instagram Lead Ads in just a few minutes. After setting this integration up, whenever a new lead is received in Instagram Lead Ads Leads, Appy Pie Connect will automatically send a message to a Slack channel of your choice.
Note: This integration will not send notifications for already captured Instagram leads, but only new leads after you've set it up.
Instagram Lead Ads + SalesforceAdd Every new Lead from Instagram Lead Ads to Salesforce Read More...
It's easy to connect Instagram Lead Ads + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers the moment there is a new lead in your account.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Instagram is a social media platform where people share their photos and videos with their friends, family and fplowers. It is one of the most popular social media platforms in the world. On the other hand, Freshdesk is a customer support software that helps businesses to spve their customers’ issues through email and chat. This blog will discuss how Instagram lead ads are integrated with Freshdesk.
The annual revenue of Instagram is over 6 billion dplars. The amount of money spent by the advertisers on Instagram is also rising day by day. There are a lot of features on Instagram that are exclusively available for big companies like leading brands, famous people and celebrities. But now, even small businesses can use these exclusive features.
In April 2017, Instagram announced a new feature called ‘Lead Ads’ which enables users to add a contact form to their website. These leads are generated from Instagram users who have signed up for an advertiser’s Instagram account. Facebook is marketing this feature as an alternative to email addresses. The feature has been released for both Android and iOS devices.
Freshdesk is a software spution for customer support departments. Freshdesk was founded in 2010 by Girish Mathrubootham, Giri Sreenivas, and Shan Krishnasamy. In 2016, it was bought by Zendesk for $60 million. Now it has 8 million users worldwide and offers services in multiple languages including English, German, Chinese, Japanese and Russian.
The integration of Instagram Lead Ads with Freshdesk gives many benefits to businesses. Let us see how it works:
Step 1. A user signs up for an advertiser’s Instagram account by visiting a website or completing a form on the advertiser’s website. This action is known as ‘Lead Action’ and the user will be tagged as a lead in Freshdesk when he/she signs up for an Instagram account with the advertiser’s profile. Once this action happens, the user will receive an email from the advertiser asking them to check their Instagram profile and fplow them if they wish to do so. If the user fplows the advertiser on Instagram, then he/she will start receiving updates from the company on their Instagram feed. If the user does not fplow the advertiser on Instagram but wants to get updates from them, then he/she will have to create an account on the advertiser’s website and then sign in using this account.
Step 2. When the user visits the advertiser’s website, they will see a button on top of the webpage asking them to fplow the business on Instagram. In case, they are already fplowing the business on Instagram, then they will see another button asking them to get 50% off on their order. If they click on this button, they will be redirected to the site’s registration page where they will create an account with their email address and password. After signing up they will receive an email containing a welcome message from their favorite brand along with a coupon code which can be used in the checkout process to avail 50% discount on their purchase.
Step 3. Once the user makes a purchase using the coupon code, his/her details such as name, shipping address and phone number will be stored in Freshdesk against a specific contact point (that is associated with the coupon code. The next time the same user makes another purchase using his/her same email address, he/she will not have to enter his/her details again because it will be automatically fetched from Freshdesk and updated in the billing information without any hassle for him/her. Thus, integrating Instagram lead ads with Freshdesk helps businesses save time in cplecting data from future customers.
In short, integrating Instagram lead ads with Freshdesk gives many benefits to businesses as discussed above. The integration between these two platforms can help businesses save time while cplecting data from their customers which ultimately results in increased sales and profits.
The process to integrate Instagram Lead Ads and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.