Integrate Instagram Business with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Instagram Business and Zendesk

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About Instagram Business

Instagram for Business is the best way to connect with your customers and share your brand's story. With multi-million monthly active users, Instagram provides a unique, visual way to communicate and build relationships with them.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best Instagram Business and Zendesk Integrations

  • Instagram Business Integration Zendesk Integration

    Instagram Business + Zendesk

    Create Ticket to Zendesk from New Media Posted in Instagram Business Read More...
    Close
    When this happens...
    Instagram Business Integration New Media Posted
     
    Then do this...
    Zendesk Integration Create Ticket
  • Instagram Business Integration Zendesk Integration

    Instagram Business + Zendesk

    Update User in Zendesk when New Media Posted is created in Instagram Business Read More...
    Close
    When this happens...
    Instagram Business Integration New Media Posted
     
    Then do this...
    Zendesk Integration Update User
  • Instagram Business Integration Zendesk Integration

    Instagram Business + Zendesk

    Create User to Zendesk from New Media Posted in Instagram Business Read More...
    Close
    When this happens...
    Instagram Business Integration New Media Posted
     
    Then do this...
    Zendesk Integration Create User
  • Instagram Business Integration Zendesk Integration

    Instagram Business + Zendesk

    Create Organization to Zendesk from New Media Posted in Instagram Business Read More...
    Close
    When this happens...
    Instagram Business Integration New Media Posted
     
    Then do this...
    Zendesk Integration Create Organization
  • Instagram Business Integration Zendesk Integration

    Instagram Business + Zendesk

    Update Ticket in Zendesk when New Media Posted is created in Instagram Business Read More...
    Close
    When this happens...
    Instagram Business Integration New Media Posted
     
    Then do this...
    Zendesk Integration Update Ticket
  • Instagram Business Integration {{item.actionAppName}} Integration

    Instagram Business + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Instagram Business + Zendesk in easier way

It's easy to connect Instagram Business + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Media Posted

    Triggers when a photo or video is posted to your selected account.

  • New Message

    Triggers only in case of new message recived on facebook page connected with Instagram Business Account.

  • New Tagged Media

    Triggers when your selected account is tagged in a photo or video.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Instagram Business & Zendesk Integrations Work

  1. Step 1: Choose Instagram Business as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Instagram Business to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Instagram Business and Zendesk

The world of business is changing fast with the introduction of social media platforms. Instagram Business with the help of Zendesk has changed the way businesses interact with their customers and the way they manage their customer support.

  • Integration of Instagram Business and Zendesk
    • Instagram Business

    Instagram Business is a new feature that was just introduced in May 2019. It allows businesses to directly connect with their customers on the platform. This feature does not only allow businesses to communicate with their customers but it also helps them to engage with their customers in a better way and helps them to grow their businesses.

    • Zendesk

    Zendesk is a business customer support software that has been used by many businesses from around the world. They have tried to find ways to improve their customer support experience by integrating Instagram Business into their system. They have integrated Instagram Business into their Zendesk app along with some other features that will make their customer support experience better. Zendesk’s integration with Instagram Business helps its users to better answer their customers on Instagram and helps them to understand their customers better.

  • Benefits of Integration of Instagram Business and Zendesk
    • Better Customer Support Experience

    One of the biggest benefits of using Instagram Business along with Zendesk is that it gives better customer support experience to both the businesses and the consumers. The businesses get an opportunity to build a better relationship with their customers and hear what their customers have to say about their products or services. This helps them make decisions regarding what improvements they can make in their products or services as well as how they can reach out to more customers. On the other hand, consumers get a chance to express themselves through social media, which is something that they often do not get to do in person when they are face-to-face with the business’ representatives. This makes them feel heard and understood and this makes them happier and more likely to buy.

    • Better Communication Channel

    Instagram Business is a great communication channel between the businesses and their customers. It allows businesses to send messages to all of their fplowers whenever they want and this is something that cannot be done easily in any other communication channel. Not only can businesses communicate with all of their fplowers but they can also communicate with specific fplowers, which can be helpful if they want to target certain people or certain groups of people. On the other hand, consumers also get a chance to use this communication channel to talk to businesses directly and this makes them feel more invpved in the business process. This can also help businesses to understand what their customers want or expect from them and what kind of changes they want to see in the products or services offered by the company. All these things can help businesses to provide better products and services for the customers, which leads to more sales and therefore, more profit for the business.

    • Works Great With Other Social Media Platforms

    Both Instagram Business and Zendesk work very well together because both are social media platforms. So, once businesses integrate their Instagram Business account with Zendesk, they can also integrate it with other social media platforms like Facebook or Twitter. This will ease things up for businesses because if they post something on one social media platform, it will automatically be posted on other social media platforms as well. This saves time for them and also ensures that they don’t miss out on any opportunities because they couldn’t reply quickly enough on one of their social media platforms. However, if you are thinking about using any other social media platform along with these two then you might want to think twice because sometimes it becomes too much for your clients or fplowers and they might stop interacting with you altogether. So, it is important that you choose one social media platform at a time for your business and use it as your main marketing top. If you do choose another social media platform you will still be able to view all your interactions on these social media platforms through Zendesk so this should not become a problem at all.

    The process to integrate Instagram Business and WooCommerce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.