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Integrate IMAP by Connect with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between IMAP by Connect and ServiceNow

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About IMAP by Connect

IMAP stands for Internet message access protocol, which is a widely used e-mail retrieval protocol that is supported by millions of mail servers worldwide and is available in Microsoft, Google, and Yahoo! products. Also, take a look at our SMTP service.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

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Best ways to Integrate IMAP by Connect + ServiceNow

  • IMAP by Connect Integration ServiceNow Integration

    IMAP by Connect + ServiceNow

    Update Record in ServiceNow when New Mailbox is created in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect Integration New Mailbox
     
    Then do this...
    ServiceNow Integration Update Record
  • IMAP by Connect Integration ServiceNow Integration

    IMAP by Connect + ServiceNow

    Create Record to ServiceNow from New Mailbox in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect Integration New Mailbox
     
    Then do this...
    ServiceNow Integration Create Record
  • IMAP by Connect Integration ServiceNow Integration

    IMAP by Connect + ServiceNow

    Update Record in ServiceNow when New Email is created in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect Integration New Email
     
    Then do this...
    ServiceNow Integration Update Record
  • IMAP by Connect Integration ServiceNow Integration

    IMAP by Connect + ServiceNow

    Create Record to ServiceNow from New Email in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect Integration New Email
     
    Then do this...
    ServiceNow Integration Create Record
  • IMAP by Connect Integration Gmail Integration

    IMAP by Connect + Gmail

    Create Draft to Gmail from New Mailbox in IMAP by Connect Read More...
    Close
    When this happens...
    IMAP by Connect Integration New Mailbox
     
    Then do this...
    Gmail Integration Create Draft
  • IMAP by Connect Integration {{item.actionAppName}} Integration

    IMAP by Connect + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect IMAP by Connect + ServiceNow in easier way

It's easy to connect IMAP by Connect + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Email

    Triggers when you receive a new email.

  • New Mailbox

    Triggers when you add a new mailbox to your account.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How IMAP by Connect & ServiceNow Integrations Work

  1. Step 1: Choose IMAP by Connect as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from IMAP by Connect to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of IMAP by Connect and ServiceNow

IMAP by Connect

IMAP by Connect is a developer top that allows you create and build an application with the framework of ServiceNow. You can create an application with a user interface that performs a specific set of tasks. It is a great top to give your application a custom visual look and style. IMAP by Connect enables you to create apps for any platform. It uses the WYSIWYG design model, which means what you see is what you get. This allows you to create an application using drag-and-drop features.

In this topic, you are going to create a simple app that includes a list of files ordered by size. This will be used to demonstrate how to use the IMAP by Connect design tops. You can find more information on IMAP by Connect at https://developer.servicenow.com/imap-by-connect.

ServiceNow

ServiceNow is a product management platform that was designed for IT departments, project managers, operations, and service desk professionals. It enables users to manage services and track tickets from a single dashboard. ServiceNow manages most aspects of IT from networks to servers, phones, printers and software as well as cloud services including Salesforce, Office 365, Google Apps, Box, Dropbox and many more.

ServiceNow provides access to over 20 modern application programming interfaces (APIs. for integration with other platforms and systems. These APIs include REST APIs for managing IT assets, Salesforce APIs for managing customer data, email and calendar APIs for working with email and calendars, Google Apps API for managing Google Apps data, Microsoft SharePoint API for managing documents and content in SharePoint, Office 365 API for managing Office 365 services such as Exchange Online and OneDrive for Business, Box API for accessing Box data, Dropbox API for accessing Dropbox data, Amazon S3 API for accessing Amazon S3 data and many more. These web services are available in almost every language. Some examples are Java, C#, PHP, Python, Ruby and JavaScript.

The REST APIs provided by ServiceNow also allow developers to build their own custom applications on top of ServiceNow’s application development platform. Some examples include creating mobile applications using HTML5 and Javascript, creating desktop applications using Adobe Flex and creating websites using PHP or ASP.NET.

Integration of IMAP by Connect and ServiceNow

Here is your outline to create an article about IMAP by Connect and ServiceNow:

IMAP by Connect

ServiceNow

Integration of IMAP by Connect and ServiceNow

In this section of our article example, we are going to go through each point mentioned in your outline one by one. We will share some interesting facts about the two platforms we have chosen to integrate with each other. IMAP by Connect and ServiceNow. You can use the fplowing points to write your own article about IMAP by Connect and ServiceNow:

  • Integration of IMAP by Connect and ServiceNow – There are many integrations available between IMAP by Connect and ServiceNow. For example, in your IMAP by Connect app, you can create an integration with the Contact object in ServiceNow. This enables you to pull Contacts from ServiceNow into your IMAP by Connect app. You can then call methods on the Contact object like getName(), getEmail(. etc., from your app. The Contact object is part of the “People” tab in ServiceNow. When called on the Contact object in your app from ServiceNow, it will return a JSON string containing the name of the contact as well as their email ID. The fplowing diagram shows how you would use the Contact object in ServiceNow to pull details into your app:

On the other hand, you can also do the reverse where you push information into ServiceNow from your app using events on the Events object. Events are triggered when certain conditions are met in an app like pressing a button or clicking on a menu item or link within your application. When you trigger an event in your app, it sends a message to ServiceNow via an HTTP request which then adds the information into a record or object in your system which can be accessed later if needed. You can use this method to add new contacts into your CRM system whenever a new lead is added into your Salesforce account or whenever someone fills out a form on your website or even whenever a new support ticket is created in your helpdesk system. In the above diagram, when you click on a button similar to “Add Lead” in your app, it creates a new record in Salesforce with values entered into a form within your app like name, email etc. This record is then updated automatically in Salesforce once it receives an update from IMAP by Connect about the new lead being added. The fplowing diagram shows how events work with ServiceNow:

  • Benefits of Integration of IMAP by Connect and ServiceNow – By integrating these two platforms together, you can create many useful apps that offer better user experience for users compared to before because they can easily access all the information they need such as tasks they need to complete or files they need to download or view through just one interface instead of having to search multiple different systems for whatever they need at that point in time. It also helps reduce complexity especially if there are several different systems you need to access inside an application without needing to learn a lot about them beforehand such as Salesforce or Office 365 etc.. If there are small changes made in any one of those systems like changing the format of a file name or adding something new into Salesforce then it will automatically update across all the systems that were integrated with it instead of having to make changes manually across all those systems that were integrated with each other while keeping everything up-to-date so there are no inconsistencies or mistakes where something was not updated correctly or there was a mistake made during the update process which leads to negative consequences down the road. You can also use IMAP by Connect to integrate with other products like Microsoft Dynamics CRM Data Import Services (DIDS. This is useful if you want import customers or leads into your CRM system and you want to send out emails automatically when they are added into your CRM system so they can be informed immediately whenever they are added into your system instead of having to manually send them an email using another method like sending them an email via an SMTP server which doesn’t have all the benefits that DIDS has as it would only send out emails when it receives them whereas DIDS would send out emails whenever new contacts are added into your CRM system without having to wait for someone else to send them manually using methods like SMTP.
  • Conclusion – Finally, here is your conclusion about IMAP by Connect and ServiceNow for our article example outlining how we have implemented our example:

The process to integrate IMAP by Connect and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.