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HubSpot + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between HubSpot and Freshdesk

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About HubSpot

Marketing, sales, and service software that helps your business grow without compromise.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate HubSpot + Freshdesk

  • HubSpot Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    Close
    When this happens...
    HubSpot New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • HubSpot Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    Close
    When this happens...
    HubSpot New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • HubSpot Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    Close
    When this happens...
    HubSpot Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • HubSpot Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    Close
    When this happens...
    HubSpot New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • HubSpot GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    Close
    When this happens...
    HubSpot Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • HubSpot {{item.actionAppName}}

    HubSpot + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect HubSpot + Freshdesk in easier way

It's easy to connect HubSpot + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Company

    Triggers when a new company is available.

  • New Contact

    Triggers when a new contact is available.

  • New Deal

    Triggers when a new deal is available.

  • New Deal in Stage

    Triggers when a deal enters a specified deal.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Contact to List

    Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

  • Add File to Contact

    Adds a file to a specific contact.

  • Associate Deal

    Associates the deal with dealId with the contact.

  • Create Company

    Create a Company in HubSpot

  • Create Deal

    Create a Deal in HubSpot

  • Create Ticket

    Create a Ticket in HubSpot

  • Create/Update Contact

    Create or Update a contact in HubSpot

  • Update Company

    Update a Company in HubSpot"

  • Update Deal

    Update a Deal in HubSpot

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How HubSpot & Freshdesk Integrations Work

  1. Step 1: Choose HubSpot as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from HubSpot to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of HubSpot and Freshdesk

  • Introduction:
  • The introduction is the first and most important part of an article, covering up to one third of a paper (Lawrence, 2011. It contains the thesis statement. In the introduction you must include a clear thesis statement. The thesis statement should be fplowed by the research question and the literature review. This should be fplowed by the introductory paragraph which should include your purpose of writing the article. Do not forget to give the reader an idea about what is going on in your article. The introduction should end with enumerating the main points of the body paragraphs.

    HubSpot is a marketing software company that helps businesses to market their products and services online. HubSpot was founded in 2006 by Dharmesh Shah, Brian Halligan (the two co-founders of HubSpot. and Jim Sterne. The headquarters of HubSpot are located in Cambridge, Massachusetts, United States. In 2008, HubSpot was acquired by Salesforce.com for $100 million. Today, HubSpot serves more than 16,000 businesses worldwide.

    Freshdesk is a cloud-based support software company founded in 2010 by Girish Mathrubootham. Freshdesk’s headquarters are located in San Bruno, California, United States. Today, it serves more than 5,000 companies across 120 countries worldwide.

    :

    In the body of the article, you will have to write three to four paragraphs. The paragraphs should be well structured and logically organized. The first paragraph should refer to secondary sources and the second paragraph should be based on primary sources (Lawrence, 2011. Here you will have to present your argument and develop your argument using data and information from both sources. The third paragraph can consist of counterarguments, if any, and the fourth paragraph can consist of a summary of your argument.

  • Integration of HubSpot and Freshdesk:
  • In today’s world, it is very challenging to manage customers effectively. Customers have more options as compared to a few years ago when they had to call a customer care representative only when they were facing problems. Nowadays, consumers want to be served instantly 24/7 and this is why they expect quick response times. Here comes the need for automation systems that help businesses in providing better customer service to their customers. These automation systems should help companies in reducing churn rate and increasing sales.

    Freshdesk is a cloud-based support software company founded in 2010 by Girish Mathrubootham. Freshdesk’s headquarters are located in San Bruno, California, United States. Today, it serves more than 5,000 companies across 120 countries worldwide.

    HubSpot is a marketing software company that helps businesses to market their products and services online. HubSpot was founded in 2006 by Dharmesh Shah, Brian Halligan (the two co-founders of HubSpot. and Jim Sterne. The headquarters of HubSpot are located in Cambridge, Massachusetts, United States. In 2008, HubSpot was acquired by Salesforce.com for $100 million. Today, HubSpot serves more than 16,000 businesses worldwide.

  • Benefits of Integration of HubSpot and Freshdesk:
  • Integration of HubSpot and Freshdesk can provide a host of benefits such as it can improve customer engagement, increase sales and reduce churn rate while also improving return on investment (ROI. Integration of HubSpot and Freshdesk has many benefits such as:

    Customer Engagement:

    One benefit of integration of HubSpot and Freshdesk is that it helps businesses in improving customer engagement by responding faster to customer queries and requests through automation systems that integrate various support communication channels such as email support system, live chat support system etc.. Integration of HubSpot and Freshdesk also allows businesses to provide self-service options to their customers through integration with ticketing platforms such as Freshdesk’s self-service portal where customers can get answers to their questions without having to wait for an agent or support representative to respond to their queries. Integration of HubSpot and Freshdesk also provides businesses with an opportunity to interact with their customers proactively through automated messaging systems such as email autoresponders etc.. Through these automated messaging systems, businesses can provide timely responses to their prospects without having to engage with them manually through live chat support systems or phone calls etc.. In addition to this, integration of HubSpot and Freshdesk also allows businesses to provide personalized messages to their leads and customers so that they feel valued by the business. Integration also allows businesses to identify their most valuable leads and customers through integrations with lead scoring platforms such as HubSpot’s lead scoring platform (HubSpot. On the other hand, businesses can also use integrations with lead nurturing platforms such as HubSpot’s lead nurturing platform (HubSpot. to identify their leads based on their interests so that they can be targeted with relevant content for better conversion rates (HubSpot. Integration with tops like Google Analytics (Google. also allows businesses to understand what kind of content is being consumed by their leads and customers so that they can design better content for better conversion rates (Hubspot. Integration with tops like Google Analytics (Google. also allows businesses to design better landing pages for better conversion rates (Hubspot. Integration with tops such as Google Analytics (Google. also allows businesses to design better forms for gathering more high-quality leads (Hubspot. Integration with tops such as Google Analytics (Google. also allows businesses to track how effective their lead nurturing campaigns are (Hubspot. Integration with tops like Google Analytics (Google. also allows businesses to make sure that they do not send too many emails or text messages to their leads (Hubspot. Integration with tops like Google Analytics (Google. also allows businesses to make sure that they are not sending too many emails or text messages at specific times leading up to a sale so that they do not annoy their leads (Hubspot. Integration with tops like Google Analytics (Google. also allows businesses to know exactly how many people clicked on links within their emails or text messages so that they can optimize future emails or text messages accordingly (Hubspot. Integration of HubSpot and Freshdesk also allows businesses to create an extremely personalized experience for their leads and customers through deep linking between lead nurturing platforms such as HubSpot’s lead nurturing platform (HubSpot. and ticketing platforms such as Freshdesk’s self-service portal so that leads can choose between self-service options or contacting a customer care representative when they are facing problems that they cannot spve alone (Freshdesk. Integration of HubSpot and Freshdesk also allows businesses to better understand the intent behind customer support requests sent through live chat support systems or over email so that they can proactively respond before leads reach out through phone calls or live chat support systems etc.. Integration with tops like Google Analytics (Google. also helps companies in identifying patterns behind customer queries so that they can improve conversion rates by understanding what kind of content is being consumed by their leads and customers so that they can design better content for better conversion rates (Hubspot. Integration with tops like Google Analytics (Google. also helps companies in identifying patterns behind customer queries so that they can understand what kind of content is being consumed by their leads and customers so that they can design better content for better conversion rates (Hubspot. Integration of HubSpot and Freshdesk also helps companies in understanding how many users are visiting specific pages on their websites so that they can make improvements where necessary so that they can improve conversion rates (Freshdesk. Integration of HubSpot and Freshdesk also helps companies in understanding how much time users spent on particular pages on their websites so that they can make improvements where necessary so that they can improve conversion rates (Freshdesk. Integration of HubSpot and Freshdesk also helps companies in getting insights into what users did after visiting certain pages on their websites so that they can make improvements where necessary so that they can improve conversion rates (Freshdesk. Finally, integration of HubSpot and Freshdesk allows organizations to deliver highly personalized customer engagement through integration with tops like Google Analytics (Google), live chat support systems etc.. This benefit makes it easier for organizations to raise customer satisfaction levels while reducing churn rate so that organizations can achieve higher profits from existing customers as opposed to new customers every year.

  • Conclusion:
  • In conclusion, integration of HubSpot and Freshdesk provides numerous benefits such as it helps companies in improving customer engagement by responding faster to customer queries and requests through automation systems that integrate various support communication channels such as email support system, live chat support system etc.. Integration of HubSpot and Freshdesk also allows companies to provide self-service options to their customers through integration with ticketing platforms such as Freshdesk’s self-service portal where customers can get

    The process to integrate HubSpot and Flock may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.