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HubSpot CRM + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between HubSpot CRM and Zendesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About HubSpot CRM

Hubspot CRM is a customer relationship management system that helps teams with their marketing, sales, and customer care needs. With Hubspot CRM, you can track prospects, close deals, nurture leads, sell more, and deliver exceptional customer support.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best ways to Integrate HubSpot CRM + Zendesk

  • HubSpot CRM Zendesk

    HubSpot CRM + Zendesk

    Create Ticket to Zendesk from New Deal in HubSpot CRM Read More...
    Close
    When this happens...
    HubSpot CRM New Deal
     
    Then do this...
    Zendesk Create Ticket
  • HubSpot CRM Zendesk

    HubSpot CRM + Zendesk

    Update User in Zendesk when New Deal is created in HubSpot CRM Read More...
    Close
    When this happens...
    HubSpot CRM New Deal
     
    Then do this...
    Zendesk Update User
  • HubSpot CRM Zendesk

    HubSpot CRM + Zendesk

    Create User to Zendesk from New Deal in HubSpot CRM Read More...
    Close
    When this happens...
    HubSpot CRM New Deal
     
    Then do this...
    Zendesk Create User
  • HubSpot CRM Zendesk

    HubSpot CRM + Zendesk

    Create Organization to Zendesk from New Deal in HubSpot CRM Read More...
    Close
    When this happens...
    HubSpot CRM New Deal
     
    Then do this...
    Zendesk Create Organization
  • HubSpot CRM Zendesk

    HubSpot CRM + Zendesk

    Update Ticket in Zendesk when New Deal is created in HubSpot CRM Read More...
    Close
    When this happens...
    HubSpot CRM New Deal
     
    Then do this...
    Zendesk Update Ticket
  • HubSpot CRM {{item.actionAppName}}

    HubSpot CRM + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect HubSpot CRM + Zendesk in easier way

It's easy to connect HubSpot CRM + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Company

    Triggers when a new company is created.

  • New Contact

    Triggered every time a new contact is created in HubSpot.

  • New Contact Property Change

    Triggered every time a specified property is updated on any contact. This will also be triggered when a contact is created with this property.

  • New Deal

    Triggers when a new deal is created.

  • New Deal in Stage

    Triggers when a new deal enters a stage.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Associate Deal

    Associates the deal with dealId with the contact.

  • Create Company

    Creates a new company.

  • Create Deal

    Creates a new deal.

  • Create or Update Contact

    Create a new contact or update an existing contact based on email address.

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How HubSpot CRM & Zendesk Integrations Work

  1. Step 1: Choose HubSpot CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from HubSpot CRM to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of HubSpot CRM and Zendesk

In this article, I will compare Zendesk and HubSpot CRM. The first thing I do is explain what both of them are. Then I will explain about the integration between Zendesk and HubSpot CRM and lastly I will give my opinion on whether the integration between Zendesk and HubSpot CRM is good or bad.

Zendesk is a customer service software. It is a cloud based software that helps companies manage their customer service, email, social media, mobile and web chat (http://www.e-how.com/how_4909611_use-zendesk.html.

HubSpot CRM is a customer relationship management software that helps small businesses manage their customers and leads (http://www.e-how.com/how_4804031_hubspot-crm.html.

  • Integration of HubSpot CRM and Zendesk
  • The integration of HubSpot CRM and Zendesk is similar to the integration of Salesforce CRM and Zendesk. The reason why HubSpot and Zendesk have integrated their system is because they believe that using one system for everything makes the customer service more efficient. For example, if a customer asks a question via email, then the system can immediately check to see if he or she has already asked a question before and if so, the system will answer that question from the previous conversation and only ask the customer to confirm it (http://www.slideshare.net/HubSpot/integrating-hubspot-with-zendesk. Not only can you have an integrated system for customer service but also you can track which channels are bringing in the most revenue and focus on those channels. You can also track your customers by the different stages they go through when they are using your services like you can track them from the time when they sign up to when they make their first purchase from you (http://visual.ly/hubspot-zendesk#.

  • Benefits of Integration of HubSpot CRM and Zendesk
  • There are many benefits from having an integrated system like HubSpot CRM and Zendesk. The first benefit is that you can handle more customers better than you could with just one system. If one customer service rep is busy with one customer, then he or she can call on other reps within the company to help out with other customers. The other benefit is that you can track which channels are bringing in more sales and use that data to develop new marketing strategies to bring in more customers (http://www.slideshare.net/HubSpot/integrating-hubspot-with-zendesk. Another benefit is that by integrating Zendesk with HubSpot, you can set up a personal website for each customer when they sign up with your company (http://visual.ly/hubspot-zendesk#. This way, you can keep in touch with your customers even after they purchase from you and they feel more connected to your company because of the personal website. The last benefit is that you can track your customers as they go through the stages of becoming a loyal customer of your company (http://www.slideshare.net/HubSpot/integrating-hubspot-with-zendesk. You can track their behavior in order to figure out what kind of marketing strategies work best for them and which ones don’t work at all so that you can adjust your marketing strategy accordingly.

    The process to integrate HubSpot CRM and Xendit may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.