Integrate Helpwise with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between Helpwise and Freshdesk
- No code
- No Credit Card
- Lightning Fast Setup
About Helpwise
Helpwise lets you manage all your shared inboxes in one place. It provides a complete overview of all your team's emails and enables you to collaborate with your team members, assign tasks, and organize email conversations.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Helpwise + Freshdesk
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Freshdesk + Slack
Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...When this happens...
New Ticket
Then do this...
Send Channel Message
If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.How this Freshdesk - Slack integration Works- A new ticket is created in Freshdesk
- Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
What You Need- A Freshdesk account
- A Slack account
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When this happens...
New Ticket
Then do this...
Create Task
Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.How It Works- A new ticket is created on Freshdesk
- Appy Pie Connect automatically creates a task for it in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
Update Ticket
Then do this...
Create Task
If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.How this this Freshdesk-Asana integration Works
- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates a new task in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
New Ticket
Then do this...
Create Card
Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.How this integration Works- A ticket is added in Freshdesk
- Appy Pie Connect automatically creates a new Trello card
What You Need- A Freshdesk account
- A Trello account
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When this happens...
Update Ticket
Then do this...
Create Issue
When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.How this Freshdesk - GitHub integration works- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates an issue in GitHub
What You Need- A Freshdesk account
- A GitHub account
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When this happens...
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Connect Helpwise + Freshdesk in easier way
It's easy to connect Helpwise + Freshdesk without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
Triggers
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Add NoteAdd note in Helpwise.
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Create Contact
Creates a Contact
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Send email
Send email in Helpwise.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
Actions
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How Helpwise & Freshdesk Integrations Work
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Step 1: Choose Helpwise as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Helpwise to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
