Harvest is a cloud-based time tracking tool designed for businesses of all sizes. The solution provides timesheet and invoicing features for small businesses and freelancers. Key features include time and expense management, team management, project management, scheduling and invoicing.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Zoho Desk IntegrationsHarvest + Zoho Desk
Create Ticket to Zoho Desk from New User Assignment in Harvest Read More...Harvest + Zoho Desk
Update Ticket in Zoho Desk when New User Assignment is created in Harvest Read More...Harvest + Zoho Desk
Update Contact in Zoho Desk when New User Assignment is created in Harvest Read More...Harvest + Zoho Desk
Create Customer to Zoho Desk from New User Assignment in Harvest Read More...Harvest + Zoho Desk
Create Account to Zoho Desk from New User Assignment in Harvest Read More...It's easy to connect Harvest + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when you add a new client.
Triggers when you add a new contact.
Triggers when you add a new invoice (with line item support).
Triggers when you add a new invoice.
Triggers when you add a new person.
Triggers when you add a new project.
Triggers when you add a new task.
Triggers when a new timesheet entry is created for today.
Triggers when a person is assigned to a project.
Triggers when new contact is created.
Trigger when new ticket comes.
Creates a new timesheet entry for the current day.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Harvest is the top rated, easy-to-use, affordable business management top for small teams. It allows you to track time and expenses, save client/project data, create estimates, and manage projects all from one simple interface. It can be accessed from any computer or mobile device, and it's free for 10 users or less. (taken from http://www.zoho.com/harvest/)
Zoho Desk is the leading customer support software used by millions of organizations in more than 160 countries to help them deliver an exceptional customer experience. Zoho Desk offers a range of powerful products that can be used individually or integrated together to help you provide personalized service across multiple channels and multiple locations. Zoho Desk also comes with a robust set of APIs that makes it easy to integrate into existing systems. (taken from https://www.zoho.com/desk/)
Harvest can be integrated with various tops which has the ability to communicate with the Harvest API. In this article we will discuss about how to integrate Harvest with Zoho Desk. Using this integration, employees will be able to manage their client communication through Zoho Desk. For example, if the employee creates a new ticket in Zoho Desk, it will automatically be added into Harvest as a project and linked with the corresponding client. This integration helps employees work on the same project from two different tops. If a user creates a new ticket within Zoho Desk, then it will automatically be added into Harvest as a project and linked with the corresponding client. The Harvest integration with Zoho Desk is a very useful feature for a company that uses both tops because it streamlines their business processes by eliminating duplicate data entry into different applications.
Integrating Harvest and Zoho Desk is beneficial for both the companies using these tops.
For the customer support team:
In order to improve performance, customer support teams use different tops such as email, phone calls, etc. It is time consuming as well as a hassle to change between these tops every time they have to reply to a client. Using this integration, employees can access clients' information from one place i.e., Zoho Desk, thereby increasing their efficiency and productivity. They can answer all emails at one location rather than opening up ten different windows in their browsers each time. This integration reduces the amount of time spent switching between apps, which reduces the chance of mistakes happening while replying to emails or creating tickets in Zoho Desk.
For the sales team:
For the sales team this integration provides them ease of access to their leads' information and history in Zoho Desk without leaving the comfort of their preferred CRM top which is Harvest. Also, they will be able to see information about upcoming opportunities for their clients in Zoho Desk when they are creating new tasks in Harvest.
The process to integrate Harvest and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.