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Harvest + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Harvest and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Harvest

Harvest is a cloud-based time tracking tool designed for businesses of all sizes. The solution provides timesheet and invoicing features for small businesses and freelancers. Key features include time and expense management, team management, project management, scheduling and invoicing.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Harvest + Freshdesk

  • Harvest Freshdesk

    Harvest + Freshdesk

    Create Contact to Freshdesk from New User Assignment in Harvest Read More...
    Close
    When this happens...
    Harvest New User Assignment
     
    Then do this...
    Freshdesk Create Contact
  • Harvest Freshdesk

    Harvest + Freshdesk

    Create Ticket to Freshdesk from New User Assignment in Harvest Read More...
    Close
    When this happens...
    Harvest New User Assignment
     
    Then do this...
    Freshdesk Create Ticket
  • Harvest Freshdesk

    Harvest + Freshdesk

    Create Contact to Freshdesk from New Project in Harvest Read More...
    Close
    When this happens...
    Harvest New Project
     
    Then do this...
    Freshdesk Create Contact
  • Harvest Freshdesk

    Harvest + Freshdesk

    Create Ticket to Freshdesk from New Project in Harvest Read More...
    Close
    When this happens...
    Harvest New Project
     
    Then do this...
    Freshdesk Create Ticket
  • Harvest Freshdesk

    Harvest + Freshdesk

    Create Contact to Freshdesk from New Client in Harvest Read More...
    Close
    When this happens...
    Harvest New Client
     
    Then do this...
    Freshdesk Create Contact
  • Harvest {{item.actionAppName}}

    Harvest + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Harvest + Freshdesk in easier way

It's easy to connect Harvest + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Client

    Triggers when you add a new client.

  • New Contact

    Triggers when you add a new contact.

  • New Invoice

    Triggers when you add a new invoice (with line item support).

  • New Invoice

    Triggers when you add a new invoice.

  • New Person

    Triggers when you add a new person.

  • New Project

    Triggers when you add a new project.

  • New Task

    Triggers when you add a new task.

  • New Timesheet Entry

    Triggers when a new timesheet entry is created for today.

  • New User Assignment

    Triggers when a person is assigned to a project.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Creates Timesheet Entry

    Creates a new timesheet entry for the current day.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Harvest & Freshdesk Integrations Work

  1. Step 1: Choose Harvest as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Harvest to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Harvest and Freshdesk

  • Harvest and Freshdesk
  • Harvest is a time tracking software that helps you and your team stay on top of projects, create accurate estimates, and save time. It was created by the people behind Basecamp and was acquired by Harvest in 2013. The company itself started in 2008, but the founders have been working on it since 2003 (Harrison, 2012. The software lets employees track their work hours on projects. It also has integration with Basecamp so you can use its to-do lists as well as give feedback on tasks. New features are being added all the time, including an iPhone app for your phone.

    Freshdesk is a cloud customer support software that has more than 10 million users around the world. It helps companies engage with customers easily and effectively. It provides a multitude of features that include call centre automation, knowledge management, and email support. Customers can report issues through email, live chat, social media, or its web app. The software also allows for self-service for customers to find their own sputions instead of having to contact customer service every time. There are also several mobile apps to make support easier (Freshdesk, 2016.

  • Harvest and Freshdesk
  • Harvest is a time tracking software that helps you and your team stay on top of projects, create accurate estimates, and save time. It was created by the people behind Basecamp and was acquired by Harvest in 2013. The company itself started in 2008, but the founders have been working on it since 2003 (Harrison, 2012. The software lets employees track their work hours on projects. It also has integration with Basecamp so you can use its to-do lists as well as give feedback on tasks. New features are being added all the time, including an iPhone app for your phone.

    Freshdesk is a cloud customer support software that has more than 10 million users around the world. It helps companies engage with customers easily and effectively. It provides a multitude of features that include call centre automation, knowledge management, and email support. Customers can report issues through email, live chat, social media, or its web app. The software also allows for self-service for customers to find their own sputions instead of having to contact customer service every time. There are also several mobile apps to make support easier (Freshdesk, 2016.

    Integration of Harvest and Freshdesk

    Harvest is an online time tracking software that allows you to keep track of your time and how long you spend on different projects each day (Harvest, 2015. Freshdesk is a cloud customer support software that has more than 10 million users around the world (Freshdesk, 2016. Harvest has an integration with Freshdesk so that you can see how long you work on certain projects within the Freshdesk dashboard (Harvest, 2015. This allows you to keep track of how much time is spent on each project in order to create better estimates for future projects (Harvest, 2015. This integration gives a visual representation of how much time people spend on different projects (Harvest, 2015. Freshdesk also allows for ticketing in case there is an issue that needs to be respved by a member of support staff (Freshdesk, 2016. This lets support staff know what needs to be done without having to contact the customer. This helps cut down on support tickets and gives customers a faster spution (Freshdesk, 2016.

    Benefits of Integration of Harvest and Freshdesk

    This integration will help companies improve the way they create estimates and integrate with customers. They will be able to see how much time is spent on each project so they can create better estimates for future projects (Harvest, 2015. They will also be able to integrate with customers through Freshdesk’s ticketing system (Freshdesk, 2016. This helps companies cut down on support tickets for things like project estimation requests because these requests can be handled directly from Harvest instead of having to put them into Freshdesk (Harvest, 2015. As a result people have a faster spution when they have questions about their project estimates or need help with something else (Harvest, 2015.

    Over all Harvest and Freshdesk are both great pieces of technpogy. By integrating them together they can help businesses become more effective at creating project estimates and interacting with customers. Harvest will be able to see how much time is spent on each project so they can create better estimates for future projects (Harvest, 2015. This may allow them to get more clients if they can deliver better estimates (Harvest, 2015. They will also be able to handle some of the requests that come into Freshdesk through its integration with Harvest (Harvest, 2015. This will cut down on ticket vpume in Freshdesk which will allow people to get faster responses from their customers when they do have questions or need assistance with something else (Harvest, 2015. Both products will continue to grow as time goes on and I’m sure there will be new additions made in the future that will improve the functionality even further.

    References

    Harrison W. (2012. Harvest Software Review | AppPicker . [online] Available at. http://www.apppicker.com/harvest-software-review/ [Accessed 7 Oct 2016].

    Harvest Software . [online] Available at. https://harvestapp.com/ [Accessed 7 Oct 2016].

    Freshdesk . [online] Available at. https://freshdesk.com/ [Accessed 7 Oct 2016].

    The process to integrate Harvest and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.