Gravity Forms + Freshservice Integrations
Appy Pie Connect allows you to automate multiple workflows between Gravity Forms and Freshservice
- No code
- No Credit Card
- Lightning Fast Setup
Gravity Forms is a premium WordPress plugin that allows you to design and publish forms on your site. You can easily add contact forms, quizzes, and surveys to your website using this plugin.
About Freshservice
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Freshservice IntegrationsLooking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives
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Zendesk
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Zoho Desk
Best ways to Integrate Gravity Forms + Freshservice
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Freshservice + Gravity Forms
New Entry in Gravity Forms when New User is created in Freshservice Read More...When this happens...
New User
Then do this...
New Entry
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Freshservice + Gravity Forms
Submit Form in Gravity Forms when New User is created in Freshservice Read More...When this happens...
New User
Then do this...
Submit Form
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Freshservice + Gravity Forms
New Entry in Gravity Forms when New Ticket is created in Freshservice Read More...When this happens...
New Ticket
Then do this...
New Entry
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Freshservice + Gravity Forms
Submit Form in Gravity Forms when New Ticket is created in Freshservice Read More...When this happens...
New Ticket
Then do this...
Submit Form
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Freshservice + Gravity Forms
New Entry in Gravity Forms when Update Ticket is added to Freshservice Read More...When this happens...
Update Ticket
Then do this...
New Entry
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Gravity Forms + Freshservice without coding knowledge. Start creating your own business flow.
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Form Submission
Triggers when a new specified form is submitted.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
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New User
Triggers when a new User is created.
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Update Ticket
Triggers when a Ticket is updated.
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Update User
Triggers when a user is updated.
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New Entry
Creates a new form entry.
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Submit Form
Creates an entry and fires all events associated with a form submission such as notifications and add-on feeds.
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How Gravity Forms & Freshservice Integrations Work
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Step 1: Choose Gravity Forms as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshservice as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Gravity Forms to Freshservice.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Gravity Forms and Freshservice
Gravity Forms
Gravity Forms is a form building top for WordPress. It was created by Ryan Boren in 2009 as a way to help his clients and their customers create forms. For example, if a client wanted to have a contact form, he could build the form with Gravity Forms and then add it to their website. When the user submits the form, the data gets sent to a specified email address.
Gravity Forms supports WordPress.com, WordPress.org and self-hosted versions of WordPress. You can purchase the plugin from their website. http://www.gravityforms.com/
Freshservice
Freshservice is a cloud-based support and ticket system that helps businesses manage their customer queries and tickets via web, mobile or email. The company was founded in 2010. For more information about Freshservice, visit https://www.freshservice.com/
Integration of Gravity Forms and Freshservice
Integrating Gravity Forms with Freshservice is pretty easy because Freshservice provides an API. The API lets you create, read and update services and tickets from your website. This gives you the freedom to integrate your site with Freshservice using any programming language you prefer. For example, you can use PHP, ASP, Java, Ruby etc.
For demonstration purpose, we’re going to use PHP. To integrate the two platforms, all you need to do is:
- Sign up for an account on Freshservice and get your API Key on the My Account tab under API section;
- Log into your WordPress site and install Gravity Forms plugin. https://wordpress.org/plugins/gravityforms/;
- Go to Gravity Form settings and select “Freshservice” in the Service Integration drop down menu. You can also copy your API key at this point;
- Paste your API key into the text box provided and click “Enable” button;
- Now go to Gravity Form settings again and under the Advanced tab click “Save Changes”;
- Now create a new form using Gravity Forms add-on page. https://wordpress.org/plugins/gravityforms-addons/add-ons/#create-form;
- Add a field for “Service” and name it something like “Service Title”;
- Click “Save Settings” button;
- Now create a new form using Gravity Forms add-on page. https://wordpress.org/plugins/gravityforms-addons/add-ons/#create-form;
- Add a field for “Category” and name it something like “Category Title”;
- Click “Save Settings” button;
- Now create a new form using Gravity Forms add-on page. https://wordpress.org/plugins/gravityforms-addons/add-ons/#create-form;
- Add a field for “Type” and name it something like “Type Title”;
- Click “Save Settings” button;
The process to integrate Gravity Forms and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
