GoToWebinar is an online webinar service that offers everything you need for easy, convenient webinars - starting with a one-time set-up fee and monthly subscription.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
GoToWebinar + FreshdeskCreate Contact to Freshdesk from New Upcoming Webinar in GoToWebinar Read More...
GoToWebinar + FreshdeskCreate Ticket to Freshdesk from New Upcoming Webinar in GoToWebinar Read More...
GoToWebinar + FreshdeskCreate Contact to Freshdesk from New Registrant in GoToWebinar Read More...
GoToWebinar + FreshdeskCreate Ticket to Freshdesk from New Registrant in GoToWebinar Read More...
GoToWebinar + FreshdeskCreate Contact to Freshdesk from New Attendee in GoToWebinar Read More...
It's easy to connect GoToWebinar + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a registrant completes a webinar. At that point, they are considered an attendee.
Triggers when a new registrant is added to a webinar.
Triggers when you add a new upcoming webinar.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a new registrant for a webinar.
Create and schedule a new, single-session webinar.
Removes a registrant from a webinar.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
GoToWebinar is a web-based software application that provides a platform for live online events. It was developed by Citrix Systems in 2004. GoToWebinar allows users to host video conferences, trainings, and corporate presentations. Users can also share files, ppls, and surveys with participants during the event. It supports Windows, Mac OS X, Android, iPhone, and iPad. The software can be used to add up to 10000 attendees. GoToWebinar can be used to broadcast live events both on the internet and through applications on mobile screens.
Freshdesk is an Indian company which focuses on providing customer support software and services. The company offers cloud-based customer support software that helps companies provide support through email, phone calls and social media. The company was founded by Girish Mathrubootham and Shan Krishnasamy in 2010. The company has its headquarters in San Bruno, California and additional offices in Chennai and Pune.
The integration of GoToWebinar and Freshdesk will allow customers to create and send an email ticket or create a question or answer on Freshdesk directly from their GoToWebinar account. This will help them to save their time as they will not have to visit Freshdesk website every time they have a query or service request. They just need to log in to their GoToWebinar account on their browser and send an email ticket or create a question or answer on Freshdesk with the help of GoToWebinar. The integration of these two platforms will allow customers to enjoy all the features provided by both the platforms in one single place. The companies using these two platforms are able to communicate with each other using different channels of communication. For example, if a customer has sent an email ticket on their Freshdesk account, then their customer service representative can reply to that email ticket without leaving GoToWebinar by sending an email reply from within their GoToWebinar account. The integration of these two platforms will give a better experience to the customers as well as to the companies that use them.
The integration of GoToWebinar and Freshdesk will allow users to send an email ticket or create a question or answer on Freshdesk directly from their GoToWebinar account without any hassle. This will save time for the users and also eliminate the chances of human error while creating an event on GoToWebinar or sending an email ticket or creating a question or answer on Freshdesk. It will also reduce the amount of time spent by employees of the companies that use these two platforms in spving tickets manually. It will also help reduce the amount of time spent by customers in creating events on GoToWebinar or sending an email ticket or creating a question or answer on Freshdesk as they will not have to leave their email client or website or open another website or even download an app to send an email ticket or create a question or answer on Freshdesk. This will lead to higher efficiency among employees at customer service departments as well as among customers who use the services provided by these companies.
The process to integrate GoToWebinar and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.