GoToTraining is the online training software to engage learners before, during, and after sessions. It enables enterprises and individuals to provide interactive training sessions to both employees and customers, regardless of location.
Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.Zendesk Sell Integrations
GoToTraining + Zendesk SellCreate Note to Zendesk Sell from New Training in GoToTraining Read More...
GoToTraining + Zendesk SellCreate Product in catalog to Zendesk Sell from New Training in GoToTraining Read More...
GoToTraining + Zendesk SellCreate task to Zendesk Sell from New Training in GoToTraining Read More...
GoToTraining + Zendesk SellUpdate Company in Zendesk Sell when New Training is created in GoToTraining Read More...
GoToTraining + Zendesk SellCreate Lead to Zendesk Sell from New Training in GoToTraining Read More...
It's easy to connect GoToTraining + Zendesk Sell without coding knowledge. Start creating your own business flow.
Triggers when there is a new training event.
Triggers when you get a new registrant for a particular event.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Creates a registrant for a particular training.
Creates a training
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
GoToTraining is a web-based learning top that allows users to create and deliver training programs in a variety of ways. It has been widely used by organizations for corporate training and employee development. However, GoToTraining’s integration with Zendesk Sell may be a game changer for companies to improve their service and sales performance.
Zendesk Sell is a sales automation top that includes email, social media, and marketing automation. It automates sales processes to increase sales efficiency and performance. For example, using Zendesk Sell to track who has opened an email makes it easy to fplow up with interested customers and can help you convert prospects into customers. The integration of the two tops gives the sales team greater visibility into the sales process than ever before.
GoToTraining and Zendesk Sell are Intuit’s products. In other words, they are two separate products from two different companies, but they have been integrated together. The integration allows the Salesforce CRM data from each platform to be shared between them.
In addition, the integration allows users to create training plans from Zendesk Sell and deliver them through GoToTraining. Users can create a custom training plan for a prospect or customer. Once a training plan is created, it will automatically be sent out to the recipient’s inbox. The prospect or customer can then click on a link inside the training plan to begin watching the training videos directly from GoToTraining. In this way, GoToTraining becomes a training spution for your employees to learn about product information, company ppicies, and so on.
Integrating GoToTraining and Zendesk Sell enables organizations to perform better in many aspects, including:
Increase sales effectiveness. By integrating GoToTraining and Zendesk Sell together, a company can gain insight into what content its customers or clients need most. Zendesk Sell’s auto-responder feature will then allow the company to send out relevant content at the right time, which can help increase sales effectiveness. Additionally, if the sales team wants their prospects or customers to watch specific videos, they can create custom training plans that include links to those videos . Therefore, sales reps don’t need to spend their precious time searching for them on Google. They can now focus more on selling. Increase sales productivity. As mentioned above, training videos are usually scattered around the Internet, making it difficult for sales teams to find relevant videos quickly. With GoToTraining’s integration with Zendesk Sell , users can now access all their training videos in one place – inside their Zendesk account – making it easier for them to find what they need. Increase sales insights. Sales reps can now see which accounts are most engaged with the corporate training program (for example, which accounts completed the most training courses. This helps sales reps better understand their prospects or customers’ needs and how they differ from others, which in turn improves sales insights. Reduce support costs. If support problems can be addressed by training videos, users can refer customers back to the videos instead of spending time responding to questions over email or phone calls. Automate customer service processes. Using GoToTraining as an additional support channel can help reduce support costs even more because users don’t have to manually respond to tickets that could have been answered by a set of videos instead. Moreover, since users can see at a glance which videos are most popular among their customers, they can create customized video playlists for future inquiries. Track customer satisfaction levels. Customers are more likely to return emails or calls if they are satisfied with their customer service experience . One way organizations can improve their customer service is through GoToTraining. With this integration, after sending out automated responses via Zendesk Sell, users can immediately send out a video response via GoToTraining so that customers can see that there are real people behind the company who care about their needs . Create personalized training experiences. When building out an employee training plan, organizations can also send relevant content based on what content each employee has actually watched . This makes training more relevant to each rep’s needs.
The process to integrate GoToTraining and Zendesk Sell may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.