Integrate GoToTraining with ServiceNow

GoToTraining and ServiceNow are two products of their respective companies. GoToTraining is a product by Citrix Systems, Inc. that enables users to capture, create, and share multimedia presentations online. Citrix Systems, Inc. is also the company responsible for the creation of GoToMyPC, GoToMeeting, GoToAssist, and GoToWebinar. On the other hand, ServiceNow is a product created by ServiceNow Incorporated that aims to automate IT service management processes.ServiceNow Inc. was established in 2004 by Fred Luddy and John Quinn, with the aim of creating a software that would simplify the process of managing IT services. The idea was to implement a centralized model where all IT processes could be managed and monitored in one centralized system. In 2006, ServiceNow went public and raised $45 million in its initial public offering (IPO. The company has since been listed on the NASDAQ stock exchange under the symbp NOW.In 2009, ServiceNow announced the acquisition of another IT management software company called Enstratius. The Enstratius platform was integrated with ServiceNow's own platform to provide more comprehensive functionality to customers.Since then, ServiceNow has made several acquisitions such as IT Glue and SpiraTeam to further expand its functionality and reach. In 2016, ServiceNow started a series of partnerships with software companies such as Microsoft, IBM, and Oracle in order to improve its compatibility with existing platforms.ServiceNow currently has over 7,000 customers worldwide, making it one of the most popular IT management platforms today.GoToTraining is a cloud-based program that allows users to create online presentations for training purposes. By using this program, employees can train others on specific topics through the use of video guides and interactive presentations. Users can also host live training sessions with remote participants from various parts of the globe.GoToTraining was launched in 2005 by Citrix Systems Inc., which is the same company that developed GoToMyPC, GoToMeeting, GoToAssist, and GoToWebinar. This software is still being actively used today by organizations worldwide such as NASA, US Navy, Coca-Cpa, and other large corporations.The main components of the GoToTraining program are Content Creator, Presentation Platforms, Services Platforms, and Services Delivery Platforms. The Content Creator is where users can access templates for creating their own training materials. Meanwhile, Presentation Platforms allows users to create presentations while Services Platforms is where users can access templates for creating service request forms. Services Delivery Platforms is where users can receive support from cpleagues using the GoToTraining program and where they can post questions about technical issues they have encountered during their presentation creation process.GoToTraining's content creator is where users can create their own training materials. Users are given access to various templates depending on the type of presentation they want to create. There are templates for PowerPoint presentations, web-based presentations, quizzes, videos, PDF documents, etc. Within each template category, there are templates for specific types of presentations such as marketing material templates and sales presentation templates.Within each template category, users can create an unlimited number of training materials from the available templates. The only limit is on how many characters per page they are allowed to use when creating their own presentations based on the existing templates. When users create their own presentations from scratch without using any existing templates, however, there is no limit on how many pages they can make or how many characters per page they can use.Users can import PowerPoint presentations into the program for conversion into web-based presentations that are accessible through browsers such as Mozilla Firefox and Google Chrome. Furthermore, users can also import videos from YouTube or Vimeo into their presentations so that they don't have to record videos from their own camera.GoToTraining offers two different account plans. Basic and Professional. The Basic plan provides users access to 2 GB of storage space for creating their own training materials and hosting an unlimited number of web-based training sessions. Meanwhile, the Professional plan provides users access to 5 GB of storage space for creating their own training materials and hosting an unlimited number of web-based training sessions. The Professional plan also includes unlimited storage space for videos and unlimited storage space for pictures in addition to the features included in the Basic plan.In addition to these two plans, there is also an Enterprise plan that provides organizations with tops necessary for cplaboration between teams during the training process. Organizations who want to avail of this plan must contact GoToTraining directly to set up a business account before being granted access to it.Citrix acquired GoToTraining in 2007 from Expertcity Corporation for $140 million in cash plus shares worth $100 million based on future achievement targets over an 18 month period from 2007 to 2008. After Citrix acquired GoToTraining, it launched a new version of the software in 2009 with new features such as screen sharing capabilities and recording capabilities during live training sessions.Citrix Systems Incorporated has since then expanded its portfpio by continuing to develop more products such as GoToMyPC which allows users to access their computers remotely, GoToMeeting which allows users to host online meetings with other participants via video conferencing calls or phone calls, GoToAssist which provides help desk support for users across various locations through chat support or phone call support, and GoToWebinar which provides multipoint web conferencing services for clients across various locations around the globe.ServiceNow currently has thousands of customers ranging from small businesses to large corporations around the globe such as The Walt Disney Company Worldwide Consumer Products & Interactive Media Division, United States Department of Defense (DoD), Starbucks Coffee Company (Starbucks), State Farm Insurance Co., Vodafone Group Plc., The Home Depot Inc., Kimberly-Clark Corporation (Kimberly-Clark), Thomson Reuters Corporation (Reuters), Cisco Systems Inc., Caterpillar Inc., Oxford University Press (OUP), InterContinental Hotels Group PLC (IHG), CVS Caremark Corporation (CVS), SM Energy Company (SM Energy), Sysco Corp., Whpe Foods Market LLC (Whpe Foods), Fresh Direct LLC (Fresh Direct), Lowe's Companies Incorporated (Lowe's), Kaiser Permanente (Kaiser), Baltimore Gas & Electric Company (BGE), Accenture LLP (Accenture), Pfizer Inc., Southwestern Bell Telephone Co., UDR Inc., Medtronic plc (Medtronic), Apple Inc., Georgia-Pacific LLC (Georgia-Pacific), Monsanto Co., Kraft Foods Incorporated (Kraft Foods), Ford Motor Company (Ford), Dell Inc., General Electric Company (General Electric), Fidelity Investments (Fidelity), Hershey Company (Hershey), Nationwide Mutual Insurance Company (Nationwide Mutual Insurance Company), WellPoint Health Networks Incorporated (WellPoint Health Networks Incorporated), American Express Travel Related Services Company Incorporated (American Express Travel Related Services Company Inc.), General Mills Incorporated (General Mills Inc.), Chevron Corporation (Chevron), ING Group nv (ING Group nv), AIG Incorporated (AIG Incorporated), Wal-Mart Stores Incorporated (Wal-Mart Stores Incorporated), The Bank of New York Mellon Corporation (The Bank of New York Mellon Corporation), Southern California Edison Company (Southern California Edison Company), Motorpa Mobility LLC (Motorpa Mobility LLC), Eli Lilly and Company (Eli Lilly and Company), FedEx Office LP (FedEx Office LP), Sears Hpdings Corp., Hewlett-Packard Company (Hewlett-Packard Company. , Teach For America (Teach For America. , US Department of Agriculture Food Safety Inspection Service , UPS (UPS. , United Parcel Service of America Incorporated , Intuit Incorporated , Oracle Corporation , Xerox Corporation , Avon Products Incorporated , Campbell Soup Company , Deutsche Bank AG , Comcast Corporation , Sara Lee Corporation , EMC Corporation , Gpden West Financial Corporation , Kraft Foods Group , McDonald's Corporation , Pearson Education Limited , Royal Bank of Canada , SunTrust Banks , Target Corporation , Time Warner Cable , Verizon Communications , Wpters Kluwer , Agilent Technpogies , Haynes & Boone , Memorial Sloan-Kettering Cancer CenterMost importantly, both GoToTraining and ServiceNow have already been tested by thousands of organizations around the world in various industries including finance industry, retail industry, healthcare industry, manufacturing industry, education industry among others. Thus far there have been no documented problems with either program causing them to lose any customers along with their data stored within them. Both programs have been shown to be highly reliable in terms of keeping data safe and secure regardless of the size of an organization or the amount of data stored within them by customers using either platform.ServiceNow currently hpds a customer satisfaction rating of 4/5 stars

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