Integrate GoToTraining with PhoneBurner

GoToTraining is a web-based program designed to help people learn new skills, improve their performance and be more productive. With GoToTraining, organizations can train employees remotely, even if they don't have e-mail or Internet access.

GoToTraining is developed by Citrix Online, which has been providing enterprise application sputions for more than 10 years. Citrix offers a wide range of enterprise software sputions including. Citrix MetaFrame Presentation Server, Citrix Access Gateway, Citrix NetScaler, Citrix XenApp, Citrix XenDesktop and other offerings.

PhoneBurner is a web-based call recording software that provides audio and video recording sputions for web conferencing, online training, live chat, podcasts and telemarketing. With PhoneBurner, users can record voice and video calls from any computer through an easy-to-use interface with adjustable settings. PhoneBurner can be integrated with popular web conferencing sputions including GoToMeeting, WebEx and Skype for Business.

Integration of GoToTraining and PhoneBurner allows organizations to use PhoneBurner as a top to monitor calls made by employees of the organization. This gives call center managers the ability to monitor training courses given by the company's trainers. By monitoring what trainers are teaching their employees, managers can ensure that all employees are learning the same information and that the training materials being used by the organization's trainers are effective. If a trainer is found to be ineffective during calls that are recorded and monitored by PhoneBurner, the trainer can be immediately notified of his/her shortcomings. Employees will also be able to access recordings of calls made by their trainer in GoToTraining so they can listen to their own sessions.

The integration of GoToTraining and PhoneBurner also benefits employees by allowing them to access recordings of their calls without having to make a call themselves. This saves time for employees who are not required to make calls for the organization regularly. Employees who do make calls for the organization regularly will benefit by being able to gain insight on how they should better conduct themselves during calls. They will also be able to listen to previously made calls in order to improve their performance during future calls.

The process to integrate GoToTraining and PhoneBurner may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.