Integrate GoToTraining with Office 365

GoToTraining and Office 365 are a couple of web-based software applications that are designed to provide customer training.GoToTraining is an online education software application that was launched in 1998, and has since grown to be the leader in online education with over 250,000 customers.GoToTraining is utilized by some of the world's leading corporations, such as Avon, Cisco, Dell, General Motors, Hewlett Packard, IBM, Microsoft, PepsiCo, and Toyota.GoToTraining offers three separate web-based services. GoToWebinar, GoToMeeting, and GoToAssist.

Office 365 is cloud-based software suite that includes applications such as Exchange Online, which is a cloud-based email service that works with Outlook.com. It also includes SharePoint Online which gives users the ability to create and share documents and team sites. Additionally, it includes Lync Online which provides instant messaging and voice communication. The final application is Office Online which allows users to work on documents from anywhere there is internet access.

GoToTraining and Office 365 can work together to create a more streamlined customer service spution. The integration between the two applications will allow a company to give their sales force or customer service representatives advanced online training at any location. This type of training can be completed by giving the employee a laptop or desktop computer and completing the training session through GoToTraining. If there is an issue that arises during the training session, GoToTraining allows for a live chat feature where the representative can communicate with a customer support representative who can then guide them through the rest of the session. This can greatly cut down on costs of training employees in person.

In addition to reducing training costs and improving customer service, implementing GoToTraining and Office 365 can help organizations become more efficient and productive. This is because it eliminates the need for physical training sessions and manuals; everything is online where employees can access it from anywhere there is internet connection. Employees will also not have to worry about being late for training sessions because they can attend from their own homes or offices at any time of the day or night.

Integration of GoToTraining and Office 365

The main benefit of integrating GoToTraining and Office 365 is the ability to provide advanced online training to employees. This is especially helpful for sales representatives who are having difficulty providing customer service or troubleshooting issues as well as providing required training for new employees. This can greatly reduce training costs because in-person training is expensive and not all employees can attend because of scheduling conflicts. If an employee needs a refresher on a certain aspect of their job, they can simply log into GoToTraining and receive assistance from a live chat representative or access materials provided by their manager or customer service manager.

Benefits of Integration of GoToTraining and Office 365

There are many benefits of integrating GoToTraining and Office 365 such as cost reduction, improved customer service, efficiency, and productivity. Cost reduction refers to how much it costs to train new employees in-person compared to providing online training through a website like GoToTraining. This method of training also allows companies to cut down on travel costs because employees do not need to go to a central location in order to receive in-person training. Improved customer service refers to how GoToTraining allows users to access training right from their own home or office so they can get help with any problems they encounter without needing to contact someone who has already left for the day. Finally, this integration will help organizations become more efficient by allowing remote working employees to receive online training from anywhere there is internet access.

In conclusion, GoToTraining and Office 365 can work together to create a more streamlined customer service spution. The integration between the two applications will allow a company to give their sales force or customer service representatives advanced online training at any location. This type of training can be completed by giving the employee a laptop or desktop computer and completing the training session through GoToTraining. If there is an issue that arises during the training session, GoToTraining allows for a live chat feature where the representative can communicate with a customer support representative who can then guide them through the rest of the session. This can greatly cut down on costs of training employees in person.

In addition to reducing training costs and improving customer service, implementing GoToTraining and Office 365 can help organizations become more efficient and productive. This is because it eliminates the need for physical training sessions and manuals; everything is online where employees can access it from anywhere there is internet connection. Employees will also not have to worry about being late for training sessions because they can attend from their own homes or offices at any time of the day or night.

The process to integrate GoToTraining and Office 365 may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.