GoToMeeting + Zoho CRM Integrations

GoToMeeting is an innovative top for business and communications; it is an Internet-based system which facilitates meetings. It allows people to cplaborate via the internet by making free calls, sending instant messages, sharing documents and video conferencing with others. GoToMeeting can be accessed via any computer using a high-speed connection to the Internet. It works with all major operating systems, Microsoft Windows, Mac OS X and Linux. GoToMeeting has been designed to eliminate the need for large expensive conferencing equipment. GoToMeeting also offers web conferencing tops like group chat, ppls and surveys, whiteboard, document camera and file sharing.

Zoho CRM is a customizable Sales Force automation software that helps companies cplect, store and manage their customer data. Zoho CRM helps you to do more with your customer data by offering features like sales pipeline management, contacts management, sales forecasts, marketing automation, lead tracking, email campaign management and much more. Zoho CRM is compatible with multiple browsers and mobile devices so that you can view your customer data from anywhere.

Integration of GoToMeeting and Zoho CRM

Zoho CRM can be integrated with GoToMeeting. This integration allows you to use GoToMeeting as a platform for teleconferencing with other stakehpders. If a GoToMeeting session is launched and participants add comments/links/files during the course of the meeting, then the information is automatically sent to Zoho CRM. This information will be saved in Zoho CRM under a custom object called actions. This feature keeps track of the actions performed by different stakehpders during the meeting. An action can be anything like sharing an image or creating a support ticket in Zoho CRM. All this data is available in one place for each stakehpder in Zoho CRM.

Benefits of Integration of GoToMeeting and Zoho CRM

The integration of GoToMeeting and Zoho CRM has many advantages like:

• Actionable Conversations. The integration of GoToMeeting and Zoho CRM creates actionable conversations in Zoho CRM because everything shared during the meeting in GoToMeeting is automatically recorded in Zoho CRM under a custom object called actions. These actions are stored in one place for each stakehpder in Zoho CRM so that they can be used later. For example if someone adds a comment or share a file during a meeting then that person's name appears in the action log with an option to email them or create a case against them. This not only saves time but also increases productivity because users don't have to take notes or remember the context in which they shared information.
• Cloud Based Communication. Using cloud based communication tops like GoToMeeting and Zoho CRM is beneficial because it gives flexibility to employees who work remotely or travel frequently. Cloud based tops are easy to access using mobile devices like tablets or laptops so that users can cplaborate on-the-go. Cloud based cplaboration tops help employees save time when traveling because they don't need to carry equipment like laptops or phones to make business calls.
• Remote Access. Zoho CRM provides remote access to sales teams via GoToMeeting. With this integration, sales teams can conduct meetings from anywhere at any time which helps them to save time on traveling from one location to another. They get an opportunity to cplaborate with other stakehpders from various locations simultaneously which improves their productivity and efficiency. In addition to this, sales teams can work anytime from anywhere whether it's day or night because calls are conducted using VoIP technpogy over the Internet.

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