Integrate Google Groups with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between Google Groups and Freshdesk
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Google Groups is a service from Google that provides discussion groups for people sharing common interests. Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Google Groups + Freshdesk
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Google Groups + Freshdesk
Create Contact to Freshdesk from New Member in Google Groups Read More...When this happens...
New Member
Then do this...
Create Contact
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Google Groups + Freshdesk
Create Ticket to Freshdesk from New Member in Google Groups Read More...When this happens...
New Member
Then do this...
Create Ticket
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Freshdesk + Google Groups
Add Member to Group in Google Groups when New Contact is created in Freshdesk Read More...When this happens...
New Contact
Then do this...
Add Member to Group
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Freshdesk + Google Groups
Create or Update Group to Google Groups from New Contact in Freshdesk Read More...When this happens...
New Contact
Then do this...
Create or Update Group
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Freshdesk + Google Groups
Add Group Email Alias in Google Groups when New Contact is created in Freshdesk Read More...When this happens...
New Contact
Then do this...
Add Group Email Alias
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Google Groups + Freshdesk without coding knowledge. Start creating your own business flow.
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New Member
Triggers whenever a new member is added in google groups.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Add Group Email Alias
Adds a new email alias for a group.
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Add Member to Group
Adds a new member to a group.
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Create or Update Group
Creates or updates a group
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Delete Member to Group
Delete a member from a group.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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How Google Groups & Freshdesk Integrations Work
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Step 1: Choose Google Groups as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Google Groups to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Google Groups and Freshdesk
What is Google Groups?
Google groups is a free service offered by Google to share group emails and calendars.Google groups is a great cplaborative top for organizing discussions into specific groups such as "watercpor-artists" or "Linux developers".
What is Freshdesk?
Freshdesk is a customer support software that allows you to manage customer support inquiries, organize tickets and assign it to agents.It provides integrations with Google Apps, Twitter, Facebook, Zendesk and other popular services.
Integration of Google Groups and Freshdesk
Google groups integrates with Freshdesk using the Zapier App. It connects Google Groups with a Freshdesk account and allows users to create tickets from any group.Freshdesk provides tops to assign tickets to agents who can contact customers on email or phone. This way, customers can get quick resputions and you can expand your business reach.Freshdesk provides various types of integrations to help organizations streamline their workflows and improve productivity. You can check out some of their integrations here.
Benefits of Integration of Google Groups and Freshdesk
Google groups and Freshdesk are effective tops to manage customer inquiries and provide better support to customers. Both tops have different features that complement each other. A good example for this is how Freshdesk provides live chat support to its users. However, it does not provide a calendar feature that Google groups has. Integrating the two allows you to have a wider range of customer support options.You can also use the integration to create events in calendar invitations that point to the relevant Google group. This way, you can easily set appointments with customers or make announcements in a specific group without forwarding the message to everyone in your organization.
Integration of Google Groups and Freshdesk gives teams the power to manage customer inquiries more efficiently. Through integrated tops, organizations can provide better customer support and streamline their workflow processes.
The process to integrate Google Groups and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
