Integrate Google Groups with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Google Groups and Freshdesk

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About Google Groups

Google Groups is a service from Google that provides discussion groups for people sharing common interests. Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations
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Best Google Groups and Freshdesk Integrations

  • Google Groups Integration Freshdesk Integration

    Google Groups + Freshdesk

    Create Contact to Freshdesk from New Member in Google Groups Read More...
    Close
    When this happens...
    Google Groups Integration New Member
     
    Then do this...
    Freshdesk Integration Create Contact
  • Google Groups Integration Freshdesk Integration

    Google Groups + Freshdesk

    Create Ticket to Freshdesk from New Member in Google Groups Read More...
    Close
    When this happens...
    Google Groups Integration New Member
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Google Groups Integration Google Groups Integration

    Freshdesk + Google Groups

    Add Member to Group in Google Groups when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Google Groups Integration New Contact
     
    Then do this...
    Google Groups Integration Add Member to Group
  • Google Groups Integration Google Groups Integration

    Freshdesk + Google Groups

    Create or Update Group to Google Groups from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Google Groups Integration New Contact
     
    Then do this...
    Google Groups Integration Create or Update Group
  • Google Groups Integration Google Groups Integration

    Freshdesk + Google Groups

    Add Group Email Alias in Google Groups when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Google Groups Integration New Contact
     
    Then do this...
    Google Groups Integration Add Group Email Alias
  • Google Groups Integration {{item.actionAppName}} Integration

    Google Groups + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Google Groups + Freshdesk in easier way

It's easy to connect Google Groups + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Member

    Triggers whenever a new member is added in google groups.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Group Email Alias

    Adds a new email alias for a group.

  • Add Member to Group

    Adds a new member to a group.

  • Create or Update Group

    Creates or updates a group

  • Delete Member to Group

    Delete a member from a group.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Google Groups & Freshdesk Integrations Work

  1. Step 1: Choose Google Groups as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Google Groups to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Groups and Freshdesk

What is Google Groups?

Google groups is a free service offered by Google to share group emails and calendars.Google groups is a great cplaborative top for organizing discussions into specific groups such as "watercpor-artists" or "Linux developers".

What is Freshdesk?

Freshdesk is a customer support software that allows you to manage customer support inquiries, organize tickets and assign it to agents.It provides integrations with Google Apps, Twitter, Facebook, Zendesk and other popular services.

Integration of Google Groups and Freshdesk

Google groups integrates with Freshdesk using the Appy Pie Connect App. It connects Google Groups with a Freshdesk account and allows users to create tickets from any group.Freshdesk provides tops to assign tickets to agents who can contact customers on email or phone. This way, customers can get quick resputions and you can expand your business reach.Freshdesk provides various types of integrations to help organizations streamline their workflows and improve productivity. You can check out some of their integrations here.

Benefits of Integration of Google Groups and Freshdesk

Google groups and Freshdesk are effective tops to manage customer inquiries and provide better support to customers. Both tops have different features that complement each other. A good example for this is how Freshdesk provides live chat support to its users. However, it does not provide a calendar feature that Google groups has. Integrating the two allows you to have a wider range of customer support options.You can also use the integration to create events in calendar invitations that point to the relevant Google group. This way, you can easily set appointments with customers or make announcements in a specific group without forwarding the message to everyone in your organization.

Integration of Google Groups and Freshdesk gives teams the power to manage customer inquiries more efficiently. Through integrated tops, organizations can provide better customer support and streamline their workflow processes.

The process to integrate Google Groups and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.