Integrate Google Forms with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between Google Forms and ServiceNow

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About Google Forms

Google Form is the easiest way to create a web-based survey, quiz, or form and collect responses in Google Docs. Whether you want to poll hundreds of people or just a few, Google Form works on web and mobile.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

Want to explore Google Forms + ServiceNow quick connects for faster integration? Here’s our list of the best Google Forms + ServiceNow quick connects.

Explore quick connects

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Connect Google Forms + ServiceNow in easier way

It's easy to connect Google Forms + ServiceNow without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Response in Spreadsheet

    Triggered when a new response row is added to the bottom of a spreadsheet.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Create Response

    Create a new response/entry (row) in a specific spreadsheet.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Google Forms & ServiceNow Integrations Work

  1. Step 1: Choose Google Forms as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Google Forms to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Forms and ServiceNow

Google Forms

Google Forms is a free top provided by Google. Google Forms can be used to create surveys, quizzes, and forms. The survey creation process is very simple. Google Forms provides a few ready-made templates, but users can also create their own templates. It’s very easy to create a form with Google Forms. The user just needs to open the top and then choose the layout which is most appropriate for their needs. A few customizations are needed, but the user doesn’t need any knowledge about HTML or CSS. For the most part, the user just needs to fill in the blanks on the form. When the user is finished filling in the blanks, there are two options for publishing the form.

The first option is to publish the form on the web. This way, anyone who has access to the internet can fill out the form.

The second option is to make it available only on a specific domain. This way, only users of this domain can access the form.


ServiceNow is an IT service management platform that helps organizations manage requests and incidents. Organizations can use this platform to create reliable IT systems and help them improve their services. ServiceNow is quite flexible; customers can use it to set up their own IT system based on their requirements. ServiceNow is mainly used by large organizations, such as banks and hospitality companies. It costs $29 per user per month.

Integration of Google Forms and ServiceNow

Integration of Google Forms and ServiceNow helps users get information from their customers in a more efficient manner. ServiceNow provides allows users to create tickets and manage their ticketing process. ServiceNow has many different fields for different types of tickets. Some of these fields store only text, while others have drop down menus with pre-defined answers or radio buttons with multiple answers possible. These drop down menus and radio buttons make it easy for users to answer questions at certain fields, but they also make it hard for users to change what they have written there later on. There are some fields that allow users to create their own drop down menus and radio buttons, but these fields don’t come with the platform by default. Users must create them manually before they can add them to their fields. Some users may not be able to do this type of customization, because they don’t know how to code or they don’t know how to use Google Forms, so they can’t include similar features in this app. But with integration of Google Forms and ServiceNow, users can now easily integrate drop down menus and radio buttons into ServiceNow. They just need to create a Google Form and add some simple JavaScript code to it, so when someone fills out the form, the data will be automatically added to the fields in ServiceNow. If a user wants to change or update something that was entered in a field in ServiceNow, he/she just needs to update or change it in the corresponding field in Google Forms and these changes will be reflected in ServiceNow too.

Benefits of Integration of Google Forms and ServiceNow

Integration of Google Forms and ServiceNow helps users save a lot of time when they need to receive feedback from customers, because they no longer need to create two different apps – one for cplecting data and another for keeping it organized and available when needed – they only need to create one app for both of these tasks. Integration of Google Forms and ServiceNow also helps customers save time, because they no longer need to fill out different forms for various purposes, because all data will be saved in one place. This app also ensures that all data is protected, because Google stores all data safely on its servers and doesn’t share it with any third parties without user permission.

The process to integrate Google Forms and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm