Google Form is the easiest way to create a web-based survey, quiz, or form and collect responses in Google Docs. Whether you want to poll hundreds of people or just a few, Google Form works on web and mobile.
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.Intercom Integrations
Google Forms + IntercomCreate/Update Lead to Intercom from New Response in Spreadsheet in Google Form Read More...
Google Forms + IntercomCreate/Update User to Intercom from New Response in Spreadsheet in Google Form Read More...
Google Forms + IntercomSend Incoming Message in Intercom when New Response in Spreadsheet is created in Google Form Read More...
Intercom + Google FormsCreate Response to Google Form from New Conversation in Intercom Read More...
It's easy to connect Google Forms + Intercom without coding knowledge. Start creating your own business flow.
Triggered when a new response row is added to the bottom of a spreadsheet.
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Create a new response/entry (row) in a specific spreadsheet.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
To begin with, I will talk about Google Forms. Google Forms is an application that allows users to create forms in a simple and user-friendly environment. The features of Google Forms include:
Spreadsheets can be embedded into the form builder.
The creator can set the form to be open-ended or closed-ended.
Templates for different kinds of forms can be selected from Google’s library.
There is also an option to create a survey from scratch.
Google Forms can be integrated with other Google Apps such as Docs, Calendar, and Drive.
Next, I will discuss the service Intercom. Intercom is an app designed by the Irish software company Intercom (Intercom, 2016. It is an instant messenger that allows users to engage with their customers directly over the web. The benefits of using Intercom are:
It allows companies to build relationships with their customers through direct communication.
Intercom provides users with a platform where they can gather feedback, suggestions and ideas regarding their products and services.
Aside from that, companies can track their customers’ behavior and engagement with their brand over time.
In order to find out how the two tops integrate, I did some research. I found out that the two tops can be readily combined. For instance, it can be integrated via embedding Google Forms into your website using iframes. In addition, you can also embed Google Spreadsheets within your form builder in order to cplect data from Google Sheets instantly. Moreover, it is possible to link different forms to one Intercom account. Thus, you can allow your customers to fill out multiple forms and then send them all at once to your Intercom account for further processing. Lastly, it is also possible to use Google Forms as a way to cplect customer feedback through direct messaging. This is because there is an option in Intercom where you can choose whether or not to redirect your customers to another part of your site after they finish filling out your form.
Another way to integrate Google Forms and Intercom is via email marketing. You can do this by sending out a link that leads to a form generated by Google Forms. Then, you can schedule emails to be sent to your customers periodically so that they keep on filling out the form until they have finished providing all the information you need. This also serves as a way to gather feedback from your customers so that you know what you should improve or add in your product or service. Moreover, you can use this integration as a way to build loyalty among your customers by rewarding their loyalty points whenever they fill out your form on a regular basis. All you need to do is allot a certain number of points for each response provided by the customer. In addition, you can also reward them by giving away gift cards, discounts or even freebies when they reach a certain level of points. This integration can also serve as a way to accumulate more customer data which you can then use when running automated campaigns in Google AdWords and Google Analytics.
Lastly, the two services can also be integrated through live chat sessions through Intercom. This feature allows you to connect with your clients directly via instant messaging and receive messages from them anytime and anywhere. You can use this feature as a way to answer inquiries immediately without having to wait for emails. Moreover, you can use this top as a way to increase sales by letting your customers talk directly with your representatives about their needs and questions regarding your products and services. This feature also serves as an opportunity for you to interact with your customers more closely so that you can really understand what they need and what they think about your products and services. All in all, integrating the two tops is quite useful since both of them have distinct functions that work well when used together. So, if you’re looking for ways on how you can maximize results when using both of these tops, go ahead and try this integration!
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