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Google Drive + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Google Drive and Intercom

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About Google Drive

Google Drive is one of the best file sync apps that let you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best ways to Integrate Google Drive + Intercom

  • Google Drive Intercom

    Google Drive + Intercom

    Create/Update Lead to Intercom from New File in Folder in Google Drive Read More...
    Close
    When this happens...
    Google Drive New File in Folder
     
    Then do this...
    Intercom Create/Update Lead
  • Google Drive Intercom

    Google Drive + Intercom

    Create/Update User to Intercom from New File in Folder in Google Drive Read More...
    Close
    When this happens...
    Google Drive New File in Folder
     
    Then do this...
    Intercom Create/Update User
  • Google Drive Intercom

    Google Drive + Intercom

    Send Incoming Message in Intercom when New File in Folder is created in Google Drive Read More...
    Close
    When this happens...
    Google Drive New File in Folder
     
    Then do this...
    Intercom Send Incoming Message
  • Google Drive Intercom

    Google Drive + Intercom

    Create/Update Lead to Intercom from New File in Google Drive Read More...
    Close
    When this happens...
    Google Drive New File
     
    Then do this...
    Intercom Create/Update Lead
  • Google Drive Intercom

    Google Drive + Intercom

    Create/Update User to Intercom from New File in Google Drive Read More...
    Close
    When this happens...
    Google Drive New File
     
    Then do this...
    Intercom Create/Update User
  • Google Drive {{item.actionAppName}}

    Google Drive + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Google Drive + Intercom in easier way

It's easy to connect Google Drive + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New File

    Triggers whenever a new file is added to any of the folders.

  • New File in Folder

    Triggers whenever a new file is directly added to a specific folder.(but doesn't trigger when a file is added to the subfolders)

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create File from Text

    Create a new file from plain text.

  • Create Folder

    Create a new folder.

  • Upload File

    An existing file is copied to Google Drive from a different service.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Google Drive & Intercom Integrations Work

  1. Step 1: Choose Google Drive as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Google Drive to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Drive and Intercom

Intercom is a customer communication platform that helps businesses communicate with their customers with the help of messaging. The company behind Intercom is based in San Francisco and was founded in 2011 by Eoghan McCabe and Des Traynor, who wanted to revputionize the way businesses communicated with their customers. With the help of this platform, companies can create message threads that are interactive and respond to customer feedback. It also enables them to set up email campaigns, surveys and other forms of communication on a single platform. It is used by big names in the industry like AOL, Hubspot, LinkedIn, Microsoft and more from a wide range of industries including banking & finance, business services, education, fashion, healthcare and others.

Google Drive is a cloud storage service offered by Google. This service allows users to store files in the cloud, accessible on any device with internet access. Files can be created using Google’s applications or using other compatible applications. Users can organize their files into fpders and share them with certain people, depending on their permission settings. They can also share these files with non-Google users through a link or if they want to send them as attachments they can do it in an instant. Google Drive comes with its own suite of apps that allow users to view, edit and create files. There’s also a Google application called Google Docs that allows users to create documents, spreadsheets and presentations. Google Drive is currently being used by over 2 million businesses across the world for file storage, cplaboration and sharing purposes.

Google Drive and Intercom have been working together since 2010. Their integration allows users to create files directly from the Intercom inbox. This feature is available for users who are on the Premium plan and above. Google Drive will convert these files into the relevant formats so they can be accessed on different devices. For instance, a file created directly from the Intercom inbox will be converted into a Google Docs format so it can be opened on a desktop or laptop computer using Google Docs but if it has to be accessed on a smartphone or tablet via Google Drive, it will be converted into a Google Sheet format. If customers have problems accessing their files or attachments, they can contact Google Drive support team via phone or live chat for assistance.

Businesses who use Intercom can send out links to any of the files stored on their Google Drive account via email. These links will open up in the client’s browser and will allow them to explore the file’s contents without downloading it. Additionally, customers can send their files as attachments to email messages sent from Intercom’s app or website. This feature makes it easier for customers to interact with businesses as they don’t have to download an attachment before they can view or edit it. Businesses can integrate Intercom with their Google Drive account by opting for an upgrade on the Intercom dashboard after logging in at intercom.io/dashboard/settings.

Google Drive and Intercom work well together because they both offer innovative ways of communicating with customers and ensuring that they are satisfied with their service. Both platforms are user-friendly, easy to use and offer sputions that are helpful for companies that are trying to improve their online presence by providing the best possible service to their clients.

The process to integrate Google Drive and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.